What exactly is the UDEMY* charge on my bank statement?

The UDEMY* charge is Udemy's standard billing descriptor. It appears whenever you purchase a course or your Udemy Personal Plan subscription renews on your credit or debit card.

Why does the charge say UDEMY* instead of just 'Udemy'?

The asterisk in UDEMY* is a common formatting convention used by payment processors. It is still a legitimate charge from Udemy and does not indicate anything suspicious.

Can I get a refund for a UDEMY* charge?

Yes. Udemy offers a 30-day refund policy for most course purchases. Visit udemy.com/support and submit a refund request, referencing the UDEMY* charge amount and purchase date.

How do I cancel my Udemy subscription to stop recurring UDEMY* charges?

Log into your Udemy account, go to 'Account Settings,' select 'Subscription,' and click 'Cancel Subscription.' You will no longer see recurring UDEMY* charges after your current billing period ends.

How do I stop future UDEMY* charges from appearing on my card?

Cancel any active Udemy subscriptions in your account settings and remove your saved payment method from Udemy's billing section to ensure no further UDEMY* charges can be processed.

Home›Browse Charges›Education›UDEMY*

UDEMY* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "UDEMY*" charge is from Udemy. Udemy online course purchase.

🌍 US🕐 7 min read📅 Updated May 22, 2026

Udemy

Udemy online course purchase.

UDEMY*

Why this shows on your statement

When Udemy processes a course purchase through its payment system, the transaction is submitted to card networks using a truncated merchant identifier, which is why "UDEMY*" shows up on your bank statement rather than the full company name. The asterisk following the descriptor is a standard formatting convention used by payment processors to separate the merchant name from additional transaction details, such as a course title or order number, though these extra details are often cut off depending on your bank's display limits. If you recently purchased an online course from Udemy's marketplace, a one-time charge of around $19.99 appearing as "UDEMY*" is almost certainly legitimate.

🛡️

Got a suspicious message or link?

Free

Detect scams in seconds — texts, emails, websites & more, instant results.

🛡️ Check for Scam →

✅

What should you do?

Identify the Udemy purchase

Log in to your Udemy account at udemy.com and navigate to your purchase history to match the UDEMY* charge on your bank statement with a specific course or subscription you bought.

Check for Udemy subscriptions

Visit udemy.com/account to review any active Udemy plans or recurring subscriptions, such as Udemy Personal Plan, which may explain a recurring UDEMY* charge appearing on your statement.

Verify the charge amount

Cross-reference the exact dollar amount of the UDEMY* charge with any Udemy promotional emails or receipts in your inbox, as Udemy frequently sends order confirmation emails at the time of purchase.

Cancel if no longer needed

If you no longer want a Udemy subscription or wish to prevent future UDEMY* charges, go to udemy.com/account and manage or cancel your subscription plan from the billing settings section.

🛡

Should you be worried?

No, this is a legitimate charge from Udemy. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the UDEMY* Charge Legitimate or Fraud?

If you see UDEMY* on your bank or credit card statement, this charge almost always comes from Udemy, the popular online learning platform where millions of users purchase individual courses or subscribe to Udemy Personal Plan. The "UDEMY*" descriptor is Udemy's standard billing label and is not inherently fraudulent. Common legitimate reasons you might see this charge include:

You purchased a single course on Udemy, often during a sale or promotion
You signed up for a Udemy Personal Plan subscription, which bills monthly or annually
A household member or colleague used your payment method to buy a Udemy course
Your Udemy subscription automatically renewed without a separate reminder email

How to Verify the UDEMY* Charge

1
Log into your Udemy account
Visit udemy.com and sign in, then navigate to 'Purchase History' under your account settings to see all transactions billed as UDEMY* to your card.
2
Search your email for Udemy receipts
Search your inbox for emails from support@udemy.com or noreply@udemy.com. Udemy sends a receipt for every purchase that will match the UDEMY* charge amount and date.
3
Check if a household member made the purchase
Ask family members or colleagues who may have access to your payment method whether they recently enrolled in a Udemy course, as the charge appears as UDEMY* regardless of who enrolled.
4
Review your active Udemy subscriptions
In your Udemy account, go to 'Subscription' settings to confirm whether you have an active Personal Plan. A recurring UDEMY* charge is a strong sign of an auto-renewing subscription.
5
Contact your bank for details
If you still cannot identify the UDEMY* charge, ask your bank for the full merchant descriptor and transaction date, which can help you narrow down exactly which Udemy purchase triggered the charge.

How to Dispute a UDEMY* Charge

1
Act within 60 days of the charge
Most banks require disputes to be filed within 60 days of the UDEMY* charge appearing on your statement, so act quickly if you believe the charge is unauthorized or erroneous.
2
Contact Udemy support first
Reach out to Udemy directly at udemy.com/support before escalating. Udemy offers a 30-day refund policy on most course purchases, and resolving it with them directly is often the fastest route.
3
File a chargeback with your bank
If Udemy's support team cannot resolve the issue, contact your bank or card issuer to formally dispute the UDEMY* charge. Provide your purchase history and any communication with Udemy as evidence.
4
Request a new card number
If you suspect your card details were used fraudulently to make Udemy purchases you didn't authorize, ask your bank to cancel the card and issue a new one to prevent further UDEMY* charges.

Tips for Managing Udemy Charges

🔔

Enable email notifications in your Udemy account so you're alerted before any UDEMY* charge is processed.

📋

Save Udemy course receipts in a dedicated email folder to quickly match any UDEMY* charge on your statement.

🔑

Use a unique password for your Udemy account to prevent unauthorized logins that could result in unexpected UDEMY* charges.

📅

Note your Udemy Personal Plan renewal date in your calendar so a recurring UDEMY* charge never catches you off guard.

🛡️

Use a virtual card number for Udemy purchases to easily block future UDEMY* charges if needed.

🔍

Use WhatIsThisCharge.net to identify any unfamiliar UDEMY* or related education charges on your statement.

ℹ️ Note

In most cases, a UDEMY* charge is completely legitimate and simply reflects a course purchase or subscription renewal from Udemy — reviewing your Udemy purchase history takes under a minute and will typically explain the charge right away.