What exactly is the EXPRESSVPN* charge on my statement?

The EXPRESSVPN* charge is a recurring billing transaction from ExpressVPN, a premium VPN service. It typically represents your monthly, 6-month, or annual subscription renewal for ExpressVPN's privacy and security service.

Why does the charge say EXPRESSVPN* instead of just ExpressVPN?

The asterisk in EXPRESSVPN* is a common merchant billing convention used to separate the company name from additional descriptor text such as a plan type or transaction ID. It is standard practice and confirms the charge is from ExpressVPN.

Can I get a refund for an EXPRESSVPN* charge?

Yes — ExpressVPN offers a 30-day money-back guarantee for new subscribers. If you are within that window, contact ExpressVPN's live chat support to request a full refund. Renewals outside this window are handled case by case.

How do I cancel my ExpressVPN subscription to stop future charges?

Log into your account at expressvpn.com, go to 'My Account,' and select 'Manage Subscription' to turn off auto-renewal. You can also contact ExpressVPN's 24/7 live chat support to cancel your plan directly.

How do I stop the EXPRESSVPN* charge from appearing again?

To permanently stop the EXPRESSVPN* charge, disable auto-renewal in your ExpressVPN account settings before your next billing date. Simply uninstalling the app does not cancel your subscription or stop future charges.

Home›Browse Charges›Tech›EXPRESSVPN*

EXPRESSVPN* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "EXPRESSVPN*" charge is from ExpressVPN. ExpressVPN subscription.

🌍 US🕐 7 min read📅 Updated May 22, 2026

ExpressVPN

ExpressVPN subscription.

EXPRESSVPN*

What is this charge?

ExpressVPN uses the truncated descriptor "EXPRESSVPN*" on bank statements because payment processors and card networks impose strict character limits on merchant descriptors, typically capping them at around 20-25 characters, which means the full branding often gets shortened or formatted with a prefix or asterisk to fit within those constraints. The asterisk you see is commonly added by the payment processor to separate the merchant identifier from a secondary field that may contain a transaction reference or product code. If you're seeing a monthly charge of around $12.95 with this descriptor, it's almost certainly your recurring ExpressVPN subscription billing as expected.

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How to handle this charge

Confirm Your ExpressVPN Account

Log in to your ExpressVPN account at expressvpn.com to verify that your subscription is active and that the billing date and amount match the EXPRESSVPN* charge on your bank statement.

Check Your Subscription Plan

While logged in at expressvpn.com, review your current subscription plan to confirm whether you are on a monthly, 6-month, or annual billing cycle, which will help explain the specific amount charged under EXPRESSVPN*.

Review Devices Using ExpressVPN

Check the devices section of your ExpressVPN account at expressvpn.com to ensure only your own devices are connected and actively using the subscription, ruling out any unauthorized use tied to the charge.

Cancel If No Longer Needed

If you no longer want the ExpressVPN subscription and wish to stop future EXPRESSVPN* charges, navigate to expressvpn.com/account to manage your billing settings and cancel your auto-renewal before the next billing date.

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How to cancel ExpressVPN

ExpressVPN bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at ExpressVPN

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Quick fraud check

No, this is a legitimate charge from ExpressVPN. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the EXPRESSVPN* Charge Legitimate or Fraud?

If you see EXPRESSVPN* on your bank or credit card statement, this charge is almost certainly from ExpressVPN, a widely used virtual private network service that encrypts your internet connection and protects your online privacy. ExpressVPN bills customers automatically on a recurring basis, which is why this charge may appear unexpectedly if you forgot about an active subscription.

ExpressVPN uses the descriptor EXPRESSVPN* for all subscription billing transactions
Charges typically reflect monthly, 6-month, or annual VPN subscription plan renewals
ExpressVPN is a legitimate, globally recognized cybersecurity company trusted by millions
A family member or household user may have signed up using your shared payment method

How to Verify the EXPRESSVPN* Charge

1
Log into your ExpressVPN account
Visit expressvpn.com and sign in to your account. Navigate to the 'Subscription' or 'Billing' section to confirm your active plan and view recent payment history matching the EXPRESSVPN* charge.
2
Search your email for ExpressVPN receipts
Search your inbox for emails from ExpressVPN (support@expressvpn.com or noreply@expressvpn.com). ExpressVPN sends confirmation emails for every billing transaction, so a matching receipt should be easy to find.
3
Check with household members
Ask family members or roommates if they signed up for an ExpressVPN subscription using your card. ExpressVPN accounts can be used on multiple devices, so someone else in your household may have enrolled.
4
Review your subscription apps and services
Check subscription management tools like your phone's app store subscriptions or a service like Rocket Money to confirm whether an ExpressVPN plan is listed among your active recurring charges.
5
Contact your bank for transaction details
If you still cannot identify the EXPRESSVPN* charge, call your bank and request the full merchant details. Your bank can sometimes provide additional transaction metadata that helps confirm the charge origin.

How to Dispute a EXPRESSVPN* Charge

1
Act within 60 days of the charge
Most banks require you to dispute an unrecognized EXPRESSVPN* charge within 60 days of your statement date. Act quickly to preserve your right to a full chargeback if the charge turns out to be unauthorized.
2
Contact ExpressVPN support first
Reach out to ExpressVPN's 24/7 live chat support at expressvpn.com/support before escalating to your bank. ExpressVPN has a 30-day money-back guarantee and may issue a refund directly, resolving the dispute faster.
3
File a chargeback with your bank
If ExpressVPN does not resolve your issue, contact your bank or credit card issuer to file a formal chargeback against the EXPRESSVPN* charge. Provide your communication with ExpressVPN as supporting evidence.
4
Request a new card number
If you suspect the EXPRESSVPN* charge is truly fraudulent and your card details were compromised, ask your bank to cancel the card and issue a new one to prevent any further unauthorized charges.

Tips for Managing ExpressVPN Charges

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Enable billing alerts on your bank account to get notified instantly when EXPRESSVPN* posts a charge.

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Save your ExpressVPN confirmation email so you can quickly match EXPRESSVPN* charges on your statement.

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Keep your ExpressVPN account login saved so you can quickly verify your subscription status at any time.

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Note your ExpressVPN renewal date — annual plans renew once a year, making the EXPRESSVPN* charge easy to miss.

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If you no longer use ExpressVPN, cancel your subscription before the renewal date to avoid an unwanted EXPRESSVPN* charge.

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Use WhatIsThisCharge.net to identify related charges that may appear alongside EXPRESSVPN* on your statement.

ℹ️ Note

The EXPRESSVPN* charge is most commonly a legitimate, expected renewal from ExpressVPN — especially if you signed up for an annual or multi-month VPN plan and forgot about the upcoming billing date. Check your ExpressVPN account or inbox for a matching receipt before assuming the charge is fraudulent.