Why is there a FIGMA* charge on my statement when I thought Figma was free?

Figma offers a free Starter plan, but charges begin when you upgrade to a Professional or Organization plan, add extra editors, or when a free trial ends. Check your Figma billing settings to see which paid tier triggered the FIGMA* charge.

Why does the FIGMA* charge look different from what I see in Figma's billing page?

Banks display a shortened merchant descriptor, which is why 'Figma' appears as 'FIGMA*' on your statement. The asterisk is a standard truncation format and does not indicate anything unusual about the charge.

Can I get a refund for a FIGMA* charge?

Figma evaluates refund requests on a case-by-case basis. Contact Figma support at figma.com/support promptly after an unintended charge — accidental upgrades or immediate cancellations after renewal are the most commonly approved refund scenarios.

How do I cancel my Figma subscription to stop future FIGMA* charges?

Log into Figma, go to Settings > Billing, and select 'Downgrade to Starter' or cancel your plan. Make sure to do this before your next billing date to avoid another FIGMA* charge on your statement.

How do I stop future FIGMA* charges if I no longer use Figma?

Downgrade to the free Starter plan in Figma's billing settings, or remove your payment method entirely from your Figma account. You can also contact your bank to block future FIGMA* transactions if you suspect unauthorized use.

Home›Browse Charges›SaaS›FIGMA*

FIGMA* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "FIGMA*" charge is from Figma. Figma design tool subscription.

🌍 US🕐 7 min read📅 Updated May 22, 2026

Figma

Figma design tool subscription.

FIGMA*

Why this shows on your statement

Figma uses a truncated billing descriptor format that combines the company name with an asterisk separator, a convention adopted by many SaaS platforms processing payments through Stripe, which automatically appends the asterisk between the merchant name and any additional billing statement suffix. Because bank statement fields have strict character limits, Figma's payment system shortens the descriptor to "FIGMA*" rather than displaying the full company name or subscription details. If you see this charge for around $12.00 on a monthly basis, it almost certainly corresponds to a Figma professional plan or seat subscription for their cloud-based design and prototyping tool.

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What should you do?

Identify your Figma plan

Log in to your Figma account at figma.com and navigate to your profile settings to confirm which subscription plan you are currently on, whether Starter, Professional, or Organization, and match the charge amount to your expected billing cycle.

Review your Figma billing history

Visit figma.com/billing to view your full payment history and invoices. This will confirm whether the FIGMA* charge on your bank statement aligns with a legitimate renewal or seat addition on your account.

Check for team or seat changes

In your Figma billing dashboard at figma.com/billing, check if any new editor seats or team members were recently added to your plan, as Figma charges per editor seat and an unexpected addition could explain a higher than expected FIGMA* charge.

Cancel or downgrade if needed

If you no longer need the Figma subscription or want to reduce costs, go directly to figma.com/billing to cancel your plan or downgrade to the free Starter tier before your next billing date to avoid future FIGMA* charges on your statement.

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How to cancel Figma

Figma bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Figma

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Should you be worried?

No, this is a legitimate charge from Figma. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the FIGMA* Charge Legitimate or Fraud?

The FIGMA* charge on your bank or credit card statement is almost always a legitimate billing from Figma, the popular cloud-based design and prototyping platform used by designers and developers worldwide. Figma uses the FIGMA* descriptor when processing subscription payments, so this charge typically reflects an active Starter, Professional, or Organization plan.

Figma bills monthly or annually depending on your chosen subscription plan
Team and Organization plans can generate per-seat charges, which may appear as multiple FIGMA* entries
Free trial conversions to paid plans will trigger the first FIGMA* charge automatically
Figma may charge separately for add-ons like additional editors, making multiple FIGMA* charges possible in one cycle

How to Verify the FIGMA* Charge

1
Log into your Figma account
Visit figma.com and sign in, then navigate to Settings > Billing to view your active plan, invoices, and the exact amounts billed. The charge date and amount should match the FIGMA* entry on your statement.
2
Search your email for Figma receipts
Search your inbox for emails from 'noreply@figma.com' or subject lines like 'Your Figma receipt.' Figma sends an invoice email for every successful payment that will confirm the FIGMA* charge.
3
Check if a household member or colleague signed up
If you share payment methods with others, ask whether a partner, family member, or coworker added your card to their Figma account or upgraded a shared team plan.
4
Review all Figma workspaces you belong to
You may be the billing owner for multiple Figma teams or organizations. Check each workspace's billing settings to see if your card is charged separately for each, explaining multiple FIGMA* entries.
5
Contact your bank for transaction details
If you still cannot verify the FIGMA* charge, call the number on the back of your card. Your bank can provide the exact merchant ID and transaction metadata to confirm whether it originated from Figma.

How to Dispute a FIGMA* Charge

1
Act within 60 days of the statement date
Most banks require disputes to be filed within 60 days of the statement date showing the FIGMA* charge. Act quickly to preserve your right to a chargeback if the charge is unauthorized or incorrect.
2
Contact Figma support first
Reach out to Figma directly at figma.com/support before disputing with your bank. Figma's billing team can often issue a refund faster than a chargeback, especially for accidental renewals or duplicate FIGMA* charges.
3
File a chargeback with your bank or card issuer
If Figma does not resolve the issue, contact your bank and formally dispute the FIGMA* charge. Provide your Figma account details, the charge amount, and any email correspondence as supporting evidence.
4
Request a new card number if fraud is suspected
If you believe your card was used fraudulently to pay for a Figma subscription you never authorized, ask your bank to cancel the card and issue a new one to prevent further FIGMA* charges.

Tips for Managing Figma Charges

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Enable email notifications in Figma so you're alerted before each FIGMA* renewal charge hits your card.

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Download your Figma invoices from Settings > Billing and store them for easy reconciliation of FIGMA* charges.

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Audit your Figma workspaces regularly and remove yourself as billing owner from any teams you no longer actively use.

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Switch to an annual Figma plan to reduce the frequency of FIGMA* charges and often save up to 20% versus monthly billing.

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Use a virtual card number for your Figma subscription to easily block FIGMA* charges if your plan changes.

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Use WhatIsThisCharge.net to identify any related or unfamiliar charges that appear alongside FIGMA* on your statement.

ℹ️ Note

In most cases, the FIGMA* charge is a routine, legitimate billing from Figma for a Professional or Organization subscription — often forgotten after a free trial or a team plan upgrade. A quick check of your Figma account's billing page will usually confirm the charge and put your mind at ease.