What exactly is the GLOBOPLAY* charge on my statement?

The GLOBOPLAY* charge is a billing descriptor used by Globoplay, Brazil's leading streaming service from Grupo Globo. It appears when you are billed for a monthly or annual Globoplay subscription plan.

Why does the charge say GLOBOPLAY* instead of just Globoplay?

The asterisk in GLOBOPLAY* is a standard payment processing convention used to distinguish Globoplay's billing entries on bank statements. It does not indicate fraud — it is simply how Globoplay's merchant name is formatted by payment processors.

Can I get a refund for a GLOBOPLAY* charge?

Globoplay's refund policy varies by plan and region. Contact Globoplay support at globoplay.globo.com/ajuda promptly after an unwanted charge, as refunds are more likely to be approved when requested shortly after billing.

How do I cancel my Globoplay subscription to stop future charges?

Log into your Globoplay account at globoplay.globo.com, navigate to 'Minha Conta' (My Account), select your subscription, and choose the cancellation option. Cancel at least 24 hours before your next billing date to avoid another GLOBOPLAY* charge.

How do I permanently stop GLOBOPLAY* charges if I didn't subscribe?

If you did not authorize a Globoplay subscription, contact Globoplay support immediately to report the issue, then file a dispute with your bank and request a new card number to block any further GLOBOPLAY* charges.

Home›Browse Charges›Streaming›GLOBOPLAY*

GLOBOPLAY* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "GLOBOPLAY*" charge is from Globoplay. Globoplay streaming assinatura Brasil.

🌍 BR🕐 7 min read📅 Updated May 22, 2026

Globoplay

Globoplay streaming assinatura Brasil.

GLOBOPLAY*

Why does this charge appear?

When Globoplay processes subscription payments for its Brazilian streaming service, the billing system truncates and formats the merchant identifier using an asterisk separator, resulting in GLOBOPLAY* appearing on your bank statement rather than the full company name. This descriptor format is commonly used by payment processors operating in Brazil, where the asterisk acts as a delimiter between the merchant name and any additional transaction identifiers tied to your assinatura, or subscription. If you see GLOBOPLAY* on your statement and are subscribed to the Globoplay streaming platform, this charge of approximately R$22.90 is almost certainly your regular monthly fee for access to Globo's Brazilian content library.

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Your next steps

Verify your Globoplay subscription

Log in to your Globoplay account at globoplay.globo.com and navigate to your subscription settings to confirm an active plan exists and matches the amount shown as GLOBOPLAY* on your bank statement.

Check your Globoplay billing history

Inside your Globoplay account at globoplay.globo.com, review your billing or payment history to see the exact date and amount charged, confirming the GLOBOPLAY* transaction aligns with your subscription renewal cycle.

Manage or cancel your Globoplay plan

If you no longer wish to be charged by Globoplay, visit globoplay.globo.com/account to manage your subscription and cancel it before the next billing date to avoid future GLOBOPLAY* charges on your statement.

Contact Globoplay support if something looks off

If the GLOBOPLAY* charge amount does not match your expected Globoplay subscription price or you do not recall signing up, reach out to Globoplay customer support directly through globoplay.globo.com to clarify the charge before disputing it with your bank.

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How to cancel Globoplay

Globoplay bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Globoplay

ℹ️ International processing

This charge is processed in BR. You may see a foreign transaction fee from your bank (typically 1-3%).

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Legitimate or scam?

No, this is a legitimate charge from Globoplay. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the GLOBOPLAY* Charge Legitimate or Fraud?

Seeing GLOBOPLAY* on your bank or credit card statement almost always means you or someone in your household has an active subscription to Globoplay, the popular Brazilian streaming platform owned by Grupo Globo. This charge is typically legitimate and reflects a recurring monthly or annual plan for access to Globoplay's content library, including exclusive series, live TV, and Globo programming.

You signed up for a Globoplay free trial that converted to a paid plan
A family member or household user subscribed using your payment method
You purchased a Globoplay annual plan and forgot about the renewal date
You subscribed through a bundle or promotional offer that includes Globoplay access

How to Verify the GLOBOPLAY* Charge

1
Log into your Globoplay account
Visit globoplay.globo.com and sign in to check your subscription status and billing history. Your account dashboard will show your current plan and the date of your last GLOBOPLAY* charge.
2
Search your email for Globoplay receipts
Search your inbox for emails from Globoplay or Grupo Globo. Globoplay sends confirmation emails when a subscription starts or renews, which will match the GLOBOPLAY* charge on your statement.
3
Check household members
Ask family members or anyone who has access to your payment details whether they signed up for Globoplay. The GLOBOPLAY* charge may have been initiated by a shared account holder.
4
Review your subscription managers
Check Apple ID subscriptions, Google Play subscriptions, or your bank's recurring payments list to see if Globoplay was activated through a third-party platform, which would also appear as GLOBOPLAY*.
5
Contact your bank for charge details
If you still can't identify the GLOBOPLAY* charge, call your bank and request the full merchant details including the date, amount, and transaction ID to cross-reference with your Globoplay account history.

How to Dispute a GLOBOPLAY* Charge

1
Act within 60 days of the charge
Most banks require you to dispute unauthorized charges within 60 days of the statement date. If you spot an unexpected GLOBOPLAY* charge, act quickly to preserve your right to a full chargeback.
2
Contact Globoplay customer support first
Reach out to Globoplay's support team via the help center at globoplay.globo.com/ajuda before filing a bank dispute. Globoplay can often resolve billing errors or unauthorized charges faster than a formal chargeback process.
3
File a chargeback with your bank
If Globoplay does not resolve the issue, contact your bank or credit card issuer and formally dispute the GLOBOPLAY* charge. Provide any supporting documentation, such as cancellation confirmations or Globoplay support correspondence.
4
Request a new card number
If you suspect your card details were used fraudulently to subscribe to Globoplay, ask your bank to issue a new card. This will prevent any future unauthorized GLOBOPLAY* charges from being processed.

Tips for Managing Globoplay Charges

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Enable email notifications in your Globoplay account settings to get alerted before each GLOBOPLAY* renewal charge hits your card.

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Save your Globoplay subscription confirmation email so you can easily cross-check the amount against future GLOBOPLAY* charges.

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Use a strong, unique password for your Globoplay account to prevent unauthorized users from adding or changing subscription plans.

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Note your Globoplay billing cycle date and set a calendar reminder a few days before renewal to review or cancel if needed.

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Use a virtual card number for your Globoplay subscription to limit exposure if your payment details are ever compromised.

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Use WhatIsThisCharge.net to identify related charges that may appear alongside GLOBOPLAY* on your statement.

ℹ️ Note

In most cases, a GLOBOPLAY* charge is a routine, expected billing from Globoplay for an active streaming subscription — often a renewal that simply went unnoticed. A quick check of your Globoplay account will confirm the charge and put your mind at ease.