What exactly is the NUBANK FATURA charge on my statement?

NUBANK FATURA is the billing descriptor Nubank uses when debiting your linked bank account for your monthly credit card bill. It represents the full or minimum payment due on your Nubank card for that billing period.

Why does the NUBANK FATURA descriptor look different from other Nubank charges?

Nubank uses different descriptors for different transaction types. NUBANK FATURA specifically identifies a credit card statement payment, whereas individual purchases may show different merchant names on your Nubank statement.

Can I get a refund on a NUBANK FATURA charge?

If the NUBANK FATURA amount was debited in error or resulted from fraud, contact Nubank support via the app immediately. Nubank can review the payment and issue a reversal if the charge was unauthorized or incorrect.

How do I cancel or close my Nubank account to stop these charges?

To close your Nubank account, pay off your full credit card balance first, then contact Nubank through the in-app chat or call 4020-0185 to request account closure. Ensure no outstanding fatura remains before canceling.

How do I stop future NUBANK FATURA charges from being automatically debited?

Log into the Nubank app, go to your credit card settings, and disable the automatic payment (débito automático) option. You will then need to manually pay each fatura before the due date to avoid late fees.

Home›Browse Charges›Banking›NUBANK FATURA

NUBANK FATURA Charge (What It Is + Is It Legit?)

✓ Legitimate

The "NUBANK FATURA" charge is from Nubank. Nubank credit card monthly bill.

🌍 BR🕐 7 min read📅 Updated May 22, 2026

Nubank

Nubank credit card monthly bill.

NUBANK FATURA

Why does this charge appear?

When Nubank processes your monthly credit card payment in Brazil, the descriptor "NUBANK FATURA" appears on your bank statement because "fatura" is the Portuguese word for "invoice" or "bill," reflecting the Brazilian financial system's standard practice of appending billing terminology to merchant names. Since Nubank operates exclusively in Brazil and follows local banking conventions set by the Brazilian payments infrastructure, your statement will display this Portuguese-language label rather than a simplified English version of the company name. If you see NUBANK FATURA on your statement, it simply means your monthly Nubank credit card bill has been charged to your account.

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Your next steps

Confirm Your Nubank Bill

Log into your Nubank account at nubank.com.br or open the Nubank app to verify that the NUBANK FATURA charge matches your current credit card bill amount. Nubank provides a detailed breakdown of all purchases that make up your monthly fatura.

Review Your Nubank Statement

Inside the Nubank app, navigate to your credit card section and review the itemized list of transactions included in the NUBANK FATURA charge. This lets you confirm every purchase, subscription, or fee that contributed to the billed amount.

Check Your Nubank Due Date

Make sure the NUBANK FATURA payment was processed on the correct due date to avoid interest or late fees. You can view and manage your billing cycle and due date directly at nubank.com.br or through the Nubank app settings.

Manage or Cancel Your Nubank Card

If you no longer wish to use your Nubank credit card and want to stop future NUBANK FATURA charges, visit nubank.com.br to manage your account, adjust spending limits, or initiate a card cancellation through your Nubank profile settings.

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How to cancel Nubank

Nubank bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Nubank

ℹ️ International processing

This charge is processed in BR. You may see a foreign transaction fee from your bank (typically 1-3%).

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Legitimate or scam?

No, this is a legitimate charge from Nubank. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the NUBANK FATURA Charge Legitimate or Fraud?

The NUBANK FATURA charge appearing on your bank statement is almost always a legitimate transaction from Nubank, one of Brazil's largest digital banking and fintech companies. This descriptor typically represents your monthly credit card bill (fatura) payment being debited from your linked bank account. It may appear unexpectedly if you have autopay enabled or if a family member used a Nubank account tied to your payment method.

NUBANK FATURA is the standard billing descriptor used when Nubank processes your monthly credit card statement payment
The charge reflects the total or minimum payment due on a Nubank credit card account
Nubank sends email and push notifications before debiting your account, so check your inbox for confirmation
If the amount matches your Nubank credit card balance or minimum due, the charge is almost certainly legitimate

How to Verify the NUBANK FATURA Charge

1
Check your Nubank app
Log into the Nubank app and navigate to your credit card section. Compare the NUBANK FATURA amount to your most recent fatura (statement) total or minimum payment due.
2
Search your email
Look for emails from Nubank (noreply@nubank.com.br) with subject lines referencing your fatura or payment confirmation. These are sent before and after each billing cycle debit.
3
Check household members
Ask family members whether they have a Nubank account linked to a shared payment source, as NUBANK FATURA could reflect their card bill being paid automatically.
4
Review your billing cycle dates
Nubank issues faturas on a fixed monthly cycle. Cross-reference the date of the NUBANK FATURA charge with your known Nubank statement due date to confirm alignment.
5
Contact Nubank support
If you cannot reconcile the charge, reach out to Nubank directly via the in-app chat or at nubank.com.br/contato. Have the charge date and amount ready for quick verification.

How to Dispute a NUBANK FATURA Charge

1
Act within 60 days
Dispute a suspicious NUBANK FATURA charge as soon as possible and no later than 60 days after it appears. Delays can reduce your chances of a successful chargeback or refund from Nubank.
2
Contact Nubank first
Open the Nubank app and use the in-app chat to report the unauthorized or incorrect NUBANK FATURA charge. Nubank's support team can investigate and initiate a reversal directly.
3
File a chargeback with your bank
If the NUBANK FATURA debit hit your external bank account and Nubank doesn't resolve the issue, contact your bank to file a formal chargeback for the unauthorized ACH or debit transaction.
4
Request a new card or account freeze
If you suspect fraud, immediately freeze your Nubank card through the app and request a card replacement to prevent further unauthorized NUBANK FATURA charges from appearing.

Tips for Managing Nubank Charges

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Enable Nubank push notifications so you're alerted the moment a NUBANK FATURA payment is scheduled or processed.

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Review your Nubank fatura in the app each month before the due date to avoid surprise NUBANK FATURA debit amounts.

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Secure your Nubank account with a strong password and biometric login to prevent unauthorized access and fraudulent faturas.

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Note your Nubank billing cycle close date and mark your calendar so NUBANK FATURA debits never catch you off guard.

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Use Nubank's virtual card feature for online purchases to reduce fraud risk that could inflate your fatura unexpectedly.

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Use WhatIsThisCharge.net to identify related charges that may appear alongside NUBANK FATURA on your statement.

ℹ️ Note

In most cases, a NUBANK FATURA charge is simply Nubank collecting your monthly credit card bill payment — if the amount matches your recent statement, there is nothing to worry about. If something looks off, the Nubank app's in-app chat makes it fast and easy to get answers directly from their support team.