What exactly is the SHOPEE BR* charge on my statement?

SHOPEE BR* is the billing descriptor used by Shopee Brasil when processing payments. It appears on your bank or credit card statement whenever a purchase, installment, or subscription fee is charged through the Shopee Brasil platform.

Why does the charge say SHOPEE BR* instead of Shopee Brasil?

Banks and card networks truncate merchant names to fit statement character limits, so Shopee Brasil's full name gets shortened to SHOPEE BR*. The asterisk (*) is a common placeholder used when the full merchant name is cut off.

Can I get a refund for a SHOPEE BR* charge?

Yes — if the charge relates to a Shopee Brasil order, you can request a refund through the 'Meus Pedidos' section of the app by opening the relevant order and selecting the return or refund option, subject to Shopee Brasil's return policy.

How do I cancel a Shopee Brasil subscription to stop recurring charges?

Log into your Shopee Brasil account, go to your profile settings, find the 'Shopee Premium' or subscription section, and select the cancellation option. Cancelling before the next billing date will prevent the next SHOPEE BR* charge from appearing.

How do I stop future SHOPEE BR* charges I didn't authorize?

Remove your saved payment methods from your Shopee Brasil account under 'Carteiras e Pagamentos,' enable login notifications, and contact your bank to block further SHOPEE BR* transactions if you suspect unauthorized access to your account.

Home›Browse Charges›Shopping›SHOPEE BR*

SHOPEE BR* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "SHOPEE BR*" charge is from Shopee Brasil. Shopee compra online Brasil.

🌍 BR🕐 8 min read📅 Updated May 22, 2026

Shopee Brasil

Shopee compra online Brasil.

SHOPEE BR*

Understanding this descriptor

When Shopee Brasil processes payments through its regional billing system in Brazil, the transaction is submitted to card networks using a shortened merchant descriptor format, which is why your statement shows "SHOPEE BR*" rather than the full company name. The "BR" portion indicates the Brazilian market entity, while the asterisk is a standard delimiter used by payment processors to separate the brand identifier from any additional order or transaction reference data that may follow. If you recently made a purchase on Shopee's Brazilian platform, a one-time charge averaging around R$80 appearing as "SHOPEE BR*" is almost certainly a legitimate online shopping transaction.

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Recommended actions

Visit shopee.com.br and sign in to your account. Navigate to your order history to match the SHOPEE BR* charge amount with a recent purchase. Shopee Brasil often processes payments shortly after an order is placed or when a seller ships your item.

Check your Shopee Brasil payment details

Go to shopee.com.br/account and review your payment methods and transaction history. The SHOPEE BR* charge should correspond to a specific order, and Shopee Brasil will show a full breakdown of the amount including any shipping fees or discounts applied.

Verify the charge with Shopee Brasil support

If you cannot immediately match the SHOPEE BR* charge to a specific order, contact Shopee Brasil customer support directly through shopee.com.br. They can look up the transaction using your account details and confirm exactly what purchase triggered the charge.

Manage or cancel subscriptions and orders at Shopee Brasil

If the SHOPEE BR* charge is for an order or service you no longer want, visit shopee.com.br/account to request a cancellation or refund. Shopee Brasil has a buyer protection policy, so act quickly as cancellation windows may be limited once a seller has already shipped your item.

ℹ️ International processing

This charge is processed in BR. You may see a foreign transaction fee from your bank (typically 1-3%).

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Is this charge fraudulent?

No, this is a legitimate charge from Shopee Brasil. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the SHOPEE BR* Charge Legitimate or Fraud?

If you see SHOPEE BR* on your bank or credit card statement, this charge almost always comes from Shopee Brasil, one of Brazil's largest e-commerce platforms. It typically appears after purchasing products, paying for shipping, or completing a checkout on the Shopee Brasil app or website. Here are the most common reasons this charge appears:

You recently purchased a product on Shopee Brasil and the charge posted under the abbreviated billing name SHOPEE BR*
A family member or someone with access to your payment method made a purchase on Shopee Brasil without your knowledge
You enrolled in Shopee's installment payment plan (parcelamento) and a recurring installment was billed
You subscribed to Shopee Brasil's loyalty or premium service and a membership fee was automatically charged

How to Verify the SHOPEE BR* Charge

1
Log into your Shopee Brasil account
Visit shopee.com.br or open the Shopee Brasil app and navigate to 'Meus Pedidos' (My Orders) to check if a recent order matches the charge amount and date on your statement.
2
Search your email for Shopee Brasil receipts
Search your inbox for emails from Shopee Brasil using keywords like 'Shopee' or 'pedido confirmado.' Order confirmation emails will include the exact amount billed and match the SHOPEE BR* entry.
3
Check if a household member made the purchase
Ask family members or anyone who shares your device or Shopee Brasil account whether they recently placed an order, since shared payment methods often generate unexpected SHOPEE BR* charges.
4
Review any active Shopee subscriptions or installments
In your Shopee Brasil account settings, check for active Shopee Premium memberships or parcelamento (installment) plans — these generate recurring SHOPEE BR* charges on a set schedule.
5
Contact your bank if still unrecognized
If you cannot match the SHOPEE BR* charge to any order or subscription after checking your Shopee Brasil account, call the number on the back of your card to request transaction details before filing a dispute.

How to Dispute a SHOPEE BR* Charge

1
Act within 60 days of the charge
Most banks and card issuers require you to dispute an unrecognized SHOPEE BR* charge within 60 days of the statement date, so act quickly to preserve your right to a chargeback.
2
Contact Shopee Brasil customer support first
Reach out to Shopee Brasil directly through their in-app chat or help center at shopee.com.br/chat. Resolving the dispute directly with Shopee Brasil is often faster than going through your bank and can result in a quicker refund.
3
File a chargeback with your bank or card issuer
If Shopee Brasil does not resolve the issue, contact your bank and formally dispute the SHOPEE BR* charge. Provide your order history screenshots and any email correspondence with Shopee Brasil as supporting evidence.
4
Request a new card to prevent further unauthorized charges
If the SHOPEE BR* charge is confirmed as fraudulent, ask your bank to cancel your current card and issue a new one to prevent any additional unauthorized charges from being processed.

Tips for Managing Shopee Brasil Charges

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Enable purchase notifications in the Shopee Brasil app so every SHOPEE BR* charge triggers an instant alert.

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Save Shopee Brasil order confirmation emails to easily match any SHOPEE BR* entry on your statement.

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Secure your Shopee Brasil account with a strong password and two-factor authentication to prevent unauthorized purchases.

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Note your Shopee Brasil installment (parcelamento) billing dates so recurring SHOPEE BR* charges don't catch you off guard.

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Use a virtual card number for Shopee Brasil purchases to limit exposure if your payment details are ever compromised.

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Use WhatIsThisCharge.net to identify related charges that may appear alongside SHOPEE BR* on your statement.

ℹ️ Note

In most cases, a SHOPEE BR* charge is a legitimate transaction from Shopee Brasil — likely a recent purchase or a scheduled installment payment you may have forgotten about. A quick check of your Shopee Brasil order history is usually all it takes to confirm the charge and put your mind at ease.