What exactly is the GODADDY* charge on my statement?

The GODADDY* charge is a billing from GoDaddy for a domain registration, web hosting plan, SSL certificate, email service, or another digital product you purchased or auto-renewed.

Why does the charge say GODADDY* instead of just GoDaddy?

Payment processors often truncate or append an asterisk to merchant names. GODADDY* is the standard way GoDaddy appears on bank and credit card statements and is completely normal.

Can I get a refund for a GODADDY* charge?

GoDaddy offers refunds on many products within a set window — typically 30 days for annual plans. Contact GoDaddy support directly at godaddy.com/help to request a refund for the charge.

How do I cancel a GoDaddy subscription to stop being charged?

Log into godaddy.com, go to 'My Products,' select the product, and choose 'Cancel' or turn off auto-renew. This will prevent future GODADDY* charges for that product at the next billing cycle.

How do I stop future GODADDY* charges from appearing?

Disable auto-renew for all GoDaddy products you no longer use by visiting 'My Products' in your GoDaddy account dashboard, or remove your saved payment method entirely under billing settings.

Home›Browse Charges›Tech›GODADDY*

GODADDY* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "GODADDY*" charge is from GoDaddy. GoDaddy domain or hosting subscription.

🌍 US🕐 7 min read📅 Updated May 22, 2026

GoDaddy

GoDaddy domain or hosting subscription.

GODADDY*

Why this shows on your statement

GoDaddy uses the truncated descriptor "GODADDY*" on bank statements because their payment processing system follows a merchant descriptor format that prefixes the brand name with an asterisk to separate it from additional transaction details, such as the specific product or renewal type, that may follow in the remaining character space. This formatting convention is common among large subscription-based tech companies that process high volumes of recurring billing and need a consistent, recognizable identifier across multiple payment networks. If you see "GODADDY*" on your statement alongside a charge of around $9.99, it is almost certainly a monthly renewal for a GoDaddy domain registration or web hosting plan.

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What should you do?

Log into your GoDaddy account

Visit godaddy.com and sign in to your account to review your active subscriptions, domains, and hosting plans. The GODADDY* charge is likely tied to an auto-renewing domain registration or hosting plan associated with your account.

Review your GoDaddy billing history

Navigate to account.godaddy.com/billing to see a full breakdown of recent charges. Match the amount on your bank statement to a specific domain or hosting product to confirm exactly what the GODADDY* charge covers.

Check your GoDaddy auto-renewal settings

While in account.godaddy.com/billing, review which products have auto-renewal enabled. GoDaddy automatically renews domains and hosting plans, so the GODADDY* charge may be for a renewal you forgot was scheduled.

Cancel unwanted GoDaddy subscriptions

If you no longer need a specific domain or hosting plan tied to the GODADDY* charge, go to account.godaddy.com/billing and cancel the subscription to prevent future charges. Make sure to turn off auto-renewal before the next billing cycle to avoid being charged again.

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How to cancel GoDaddy

GoDaddy bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at GoDaddy

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Should you be worried?

No, this is a legitimate charge from GoDaddy. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the GODADDY* Charge Legitimate or Fraud?

A GODADDY* charge on your bank or credit card statement is almost always a legitimate billing from GoDaddy, one of the world's largest domain registrar and web hosting providers. The asterisk and truncated format is simply how GoDaddy's merchant name appears when processed through payment networks. Common reasons you may see this charge include:

Annual or monthly domain name renewal for a website you own
Web hosting, WordPress hosting, or website builder subscription
SSL certificate, email hosting, or security product auto-renewal
A one-time purchase of a new domain or add-on service from GoDaddy

How to Verify the GODADDY* Charge

1
Log into your GoDaddy account
Visit godaddy.com and sign in, then navigate to 'Billing History' under your account settings to see all recent GODADDY* transactions and what products they cover.
2
Search your email for GoDaddy receipts
Search your inbox for emails from 'noreply@godaddy.com' or 'support@godaddy.com' — GoDaddy sends itemized receipts for every charge that match the GODADDY* line on your statement.
3
Check household or team members
If you share finances with others, ask if they registered a domain or purchased a GoDaddy service recently, as the GODADDY* charge may be theirs.
4
Review your GoDaddy product subscriptions
In your GoDaddy account, go to 'My Products' to see all active domains, hosting plans, and add-ons — any of these can trigger an automatic GODADDY* renewal charge.
5
Contact your bank for transaction details
Ask your bank for the full merchant descriptor and transaction date for the GODADDY* charge, which can help you pinpoint the exact product or renewal that was billed.

How to Dispute a GODADDY* Charge

1
Act within 60 days
Most banks require disputes to be filed within 60 days of the GODADDY* charge appearing on your statement, so act quickly if you believe the charge is unauthorized or incorrect.
2
Contact GoDaddy support first
Reach GoDaddy's customer support at godaddy.com/help or by phone 24/7. GoDaddy often offers refunds for accidental renewals within a short window, which is faster than a bank dispute.
3
File a chargeback with your bank
If GoDaddy cannot resolve the issue, contact your bank or card issuer to dispute the GODADDY* charge as unauthorized or unrecognized and provide any supporting email receipts.
4
Request a new card number
If you suspect your card details were compromised and used fraudulently at GoDaddy, ask your bank to cancel the card and issue a new one to prevent further GODADDY* charges.

Tips for Managing GoDaddy Charges

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Enable renewal reminder emails in GoDaddy settings so GODADDY* charges never catch you off guard.

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Keep a list of all GoDaddy domains and products so you can quickly match any GODADDY* charge to a specific service.

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Use a strong, unique password for your GoDaddy account and enable two-factor authentication to prevent unauthorized purchases.

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Check your GoDaddy renewal dates annually — domain and hosting renewals often trigger GODADDY* charges on the same date each year.

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Turn off auto-renew in GoDaddy for products you no longer need to stop future GODADDY* charges automatically.

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Use WhatIsThisCharge.net to identify related charges that may appear alongside GODADDY* on your statement.

ℹ️ Note

In most cases, a GODADDY* charge is simply GoDaddy automatically renewing one of your domains or hosting services — a common and expected billing that millions of website owners see each year. A quick login to your GoDaddy account will usually identify the exact product and put your mind at ease.