MIXPANEL* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "MIXPANEL*" charge is from Mixpanel. Mixpanel product analytics subscription charge.
Mixpanel
Mixpanel product analytics subscription charge.
Category
SaaS
Avg. Charge
$20.00 - $833.00
Country
US
Billing Cycle
Monthly
Cancel At
mixpanel.com/login/
Support
See website
Why does this charge appear?
Mixpanel uses the truncated descriptor format "MIXPANEL*" on bank statements because their payment processing system follows a common merchant billing convention where an asterisk is appended to distinguish the company name from any additional transaction details, such as a plan tier or billing period, that may follow in the full descriptor string. This format is standard practice for SaaS companies processing recurring subscription payments, as it helps payment networks clearly identify the merchant while leaving room for supplementary billing information. If you see "MIXPANEL*" on your statement, it almost certainly corresponds to your monthly Mixpanel product analytics subscription, which typically ranges from around $20 for smaller plans up to over $800 for higher-volume analytics tiers.
What should you do?
Identify your Mixpanel account
Log in to your Mixpanel account at mixpanel.com and check your organization settings to confirm which plan or subscription tier is active, as the MIXPANEL* charge corresponds to a product analytics subscription that may be billed monthly or annually.
Review your Mixpanel billing details
Inside your Mixpanel account, navigate to the billing section to view your current plan, billing cycle, and the exact charge amount to confirm it matches the MIXPANEL* transaction on your bank statement.
Check for multiple Mixpanel workspaces
If your company uses multiple Mixpanel projects or workspaces, verify whether separate subscriptions exist across different accounts, as multiple MIXPANEL* charges could appear if more than one team or department has an active Mixpanel plan.
Cancel or downgrade your Mixpanel plan if needed
If you no longer need the Mixpanel product analytics subscription and want to stop future MIXPANEL* charges, visit mixpanel.com/login/ to log in and manage or cancel your plan directly through the billing settings before your next renewal date.
Is this charge fraudulent?
No, this is a legitimate charge from Mixpanel. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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