What exactly is the NOTION* charge on my bank statement?

The NOTION* charge is a billing descriptor used by Notion, the productivity and workspace app, when processing subscription payments for its Plus, Business, or Enterprise plans. If you see NOTION* on your statement, it typically corresponds to a monthly or annual Notion plan renewal.

Why does the charge say NOTION* instead of just 'Notion'?

Banks and card networks often truncate or format merchant names differently. Notion's payment processor submits the charge as NOTION* — sometimes followed by additional characters like NOTION*PLUS or NOTION*SUB — which is why it may look unfamiliar even if you're a paying Notion customer.

Can I get a refund for a NOTION* charge?

Notion does offer refunds in certain situations, especially for accidental renewals or if you downgrade shortly after being billed. Contact Notion support at notion.so/contact as soon as possible — refund eligibility is typically easier to secure within a few days of the NOTION* charge appearing.

How do I cancel my Notion subscription to stop future charges?

To cancel, log into Notion and go to Settings & Members > Plans > Downgrade to Free. Once downgraded, your paid plan will remain active until the end of the billing period and no further NOTION* charges will be processed after that date.

How do I stop future NOTION* charges from appearing?

Downgrade your Notion workspace to the free tier before your next renewal date, or remove your payment method from Settings > Billing. You can also set a calendar reminder before your Notion renewal date to review whether you still want to continue your subscription.

Home›Browse Charges›SaaS›NOTION*

NOTION* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "NOTION*" charge is from Notion. Notion workspace subscription.

🌍 US🕐 8 min read📅 Updated May 22, 2026

Notion

Notion workspace subscription.

NOTION*

Why does this charge appear?

Notion uses the truncated descriptor "NOTION*" on bank statements because of how its payment processor, Stripe, formats merchant identifiers for subscription billing — the asterisk acts as a separator that Stripe appends to distinguish the merchant name from any additional transaction detail that may follow, such as a plan tier or billing period. When you sign up for a Notion workspace subscription, the charge is processed through this Stripe-based system, which is why your $8.00 monthly billing shows up with the asterisk rather than the clean "Notion" branding you'd recognize from the app. If you see "NOTION*" on your statement, it is almost certainly your recurring Notion subscription and not an unauthorized charge.

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Your next steps

Confirm your Notion account

Log into your account at notion.so and navigate to Settings to verify that you have an active workspace subscription. The NOTION* charge on your statement corresponds to a paid Notion plan, so check whether you signed up for Personal Pro, Team, or Business tier.

Review your Notion billing history

Inside your Notion workspace, go to Settings and Members, then select Billing to view your full payment history. This will show you the exact date and amount Notion charged, helping you match it to the NOTION* transaction on your bank statement.

Check for shared or team workspaces

If you manage or are a member of multiple Notion workspaces, the NOTION* charge may relate to a team or shared workspace subscription. Review all workspaces linked to your email in notion.so to identify which one triggered the billing.

Cancel or downgrade if needed

If you no longer use your Notion workspace and want to stop future NOTION* charges, visit notion.so/pricing to compare plans or go to your Billing settings to downgrade to the free plan or cancel your subscription before the next billing cycle.

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How to cancel Notion

Notion bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Notion

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Legitimate or scam?

No, this is a legitimate charge from Notion. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the NOTION* Charge Legitimate or Fraud?

If you see NOTION* on your bank or credit card statement, this charge is almost certainly legitimate and comes from Notion, the popular all-in-one productivity and note-taking platform. Notion uses the NOTION* billing descriptor for subscription payments to its Plus, Business, or Enterprise plans.

You or someone in your household signed up for a Notion paid plan (Plus or Business)
A free Notion trial period ended and automatically converted to a paid subscription
You upgraded your Notion workspace and were billed for the new tier
A Notion workspace you belong to billed you as the workspace owner or billing admin

How to Verify the NOTION* Charge

1
Log into your Notion account
Visit notion.so and sign in. Go to Settings & Members > Billing to review your active plan and recent payment history. The charge amount should match what appears on your statement as NOTION*.
2
Search your email for Notion receipts
Search your inbox for emails from 'billing@notion.so' or 'no-reply@notion.so'. Notion sends a receipt email every time a NOTION* charge is processed, showing the plan, amount, and billing date.
3
Check if a household member signed up
Ask family members or roommates whether they created a Notion account using a shared payment method. A spouse or partner may have started a Notion Plus or Business plan without mentioning it.
4
Review your subscriptions list
Check your phone's subscription manager (Apple ID or Google Play) or your password manager for any saved Notion login. You may have signed up for Notion on a different email address you've forgotten about.
5
Contact your bank if still unsure
If you cannot match the NOTION* charge to any Notion account after checking all of the above, call the number on the back of your card and ask your bank for the full merchant details associated with the transaction.

How to Dispute a NOTION* Charge

1
Act within 60 days
Most banks require you to dispute an unrecognized NOTION* charge within 60 days of the statement date. Act quickly — gather the transaction date, amount, and any Notion account details before contacting anyone.
2
Contact Notion support first
Reach out to Notion directly at notion.so/contact or via the in-app help menu. Notion's support team can identify which account was charged, issue refunds for accidental renewals, and cancel subscriptions same-day.
3
File a chargeback with your bank
If Notion does not resolve the issue, contact your bank or card issuer and formally dispute the NOTION* charge as unauthorized. Provide your correspondence with Notion support as evidence to strengthen your case.
4
Request a new card number
If you believe the NOTION* charge is the result of fraud or unauthorized card use, ask your bank to cancel and reissue your card. This prevents any further unauthorized charges using your current card details.

Tips for Managing Notion Charges

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Enable email billing alerts in Notion settings so you're notified before each NOTION* charge hits your account.

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Download your Notion invoices from Settings > Billing — useful for expense reports and tracking NOTION* payments.

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Use a single dedicated email for your Notion account to avoid confusion about which account triggered a NOTION* charge.

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Note whether you're on Notion's monthly or annual plan — annual NOTION* charges are larger but appear less frequently.

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Downgrade to Notion's free plan before your renewal date to avoid future NOTION* charges if you no longer need premium features.

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Use WhatIsThisCharge.net to identify any related or unfamiliar charges that appear alongside NOTION* on your statement.

ℹ️ Note

In most cases, a NOTION* charge is simply Notion billing you for your active Plus or Business subscription — it's a recognized, legitimate charge from one of the world's most widely used productivity platforms. If you're still unsure, a quick check of your Notion billing settings or a search for emails from notion.so will usually clear things up in minutes.