What exactly is the QUICKBOOKS* charge on my statement?

The QUICKBOOKS* charge is Intuit's billing descriptor for QuickBooks Online subscription plans and add-ons like QuickBooks Payroll or QuickBooks Payments. It appears whenever your QuickBooks plan renews on a monthly or annual cycle.

Why does the charge say QUICKBOOKS* instead of just QuickBooks?

Banks display merchant names in a standardized shorthand format. Intuit uses 'QUICKBOOKS*' as the official billing descriptor for all QuickBooks subscription charges, sometimes followed by a plan name or abbreviation like 'QUICKBOOKS*PLUS' or 'QUICKBOOKS*PAYROLL'.

Can I get a refund for a QUICKBOOKS* charge?

QuickBooks offers refunds on a case-by-case basis. If you were charged after canceling or were billed incorrectly, contact QuickBooks support at quickbooks.intuit.com — they may issue a credit or refund for the erroneous QUICKBOOKS* charge.

How do I cancel my QuickBooks subscription to stop future charges?

Log into your QuickBooks account, go to Settings > Account and Settings > Billing & Subscription, and select 'Cancel subscription.' Make sure to cancel before your next billing date to avoid another QUICKBOOKS* charge on your statement.

How do I stop future QUICKBOOKS* charges if I never signed up?

If you never created a QuickBooks account, report the QUICKBOOKS* charge to your bank as unauthorized immediately. Request a new card number and file a dispute — your bank can block future charges from the same merchant descriptor.

Home›Browse Charges›SaaS›QUICKBOOKS*

QUICKBOOKS* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "QUICKBOOKS*" charge is from QuickBooks. QuickBooks accounting software subscription.

🌍 US🕐 7 min read📅 Updated May 22, 2026

QuickBooks

QuickBooks accounting software subscription.

QUICKBOOKS*

Understanding this descriptor

When QuickBooks processes subscription payments for its accounting software, Intuit — the parent company behind QuickBooks — routes billing through a payment system that truncates the full brand name and appends an asterisk as a separator, resulting in the shortened "QUICKBOOKS*" descriptor you see on your statement. The asterisk format is a common convention used by Intuit's payment processing infrastructure to distinguish the product line from other Intuit services, since the company sells multiple software products under different brand names. If you're paying around $15.00 monthly for a QuickBooks Simple Start or similar entry-level accounting plan, this descriptor is the expected confirmation that your subscription payment has been successfully processed.

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Recommended actions

Identify your QuickBooks plan

Log in to your QuickBooks account at quickbooks.com and navigate to your subscription settings to confirm which plan you are currently enrolled in and whether the charge amount on your bank statement matches your expected billing cycle.

Review your QuickBooks billing history

Visit quickbooks.intuit.com/account to view your full billing history and verify that the QUICKBOOKS* charge on your statement corresponds to a legitimate renewal or upgrade on your account rather than a duplicate or unexpected fee.

Check for multiple QuickBooks subscriptions

If you use QuickBooks for both personal and business purposes, check whether you have more than one active QuickBooks subscription under different email addresses, as the QUICKBOOKS* charge may be appearing for a secondary account you forgot about.

Cancel or adjust your QuickBooks subscription

If you no longer need the service or want to change your plan, go to quickbooks.intuit.com/account to manage or cancel your QuickBooks subscription before your next billing date to avoid future QUICKBOOKS* charges on your bank statement.

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How to cancel QuickBooks

QuickBooks bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at QuickBooks

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Is this charge fraudulent?

No, this is a legitimate charge from QuickBooks. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the QUICKBOOKS* Charge Legitimate or Fraud?

A QUICKBOOKS* charge on your bank or credit card statement is most commonly a legitimate billing from Intuit's QuickBooks accounting software platform. QuickBooks uses the QUICKBOOKS* descriptor — often followed by a plan name or suffix — for subscription billing on plans like Simple Start, Essentials, Plus, or Advanced.

You or someone at your business signed up for a QuickBooks Online subscription
Your QuickBooks free trial converted to a paid plan automatically
A QuickBooks add-on such as Payroll or Payments was activated on your account
A bookkeeper or accountant added your card to their QuickBooks account on your behalf

How to Verify the QUICKBOOKS* Charge

1
Log into your QuickBooks account
Visit quickbooks.intuit.com and sign in. Navigate to Settings > Account and Settings > Billing & Subscription to review your active plan and recent charges matching the QUICKBOOKS* amount.
2
Search your email for QuickBooks receipts
Search your inbox for emails from 'intuit.com' or 'quickbooks.com'. QuickBooks sends automated billing receipts each time a QUICKBOOKS* charge is processed to your card.
3
Check with household or business members
Ask colleagues, business partners, or family members if they set up a QuickBooks subscription using your shared payment method, as QUICKBOOKS* charges can appear from multiple accounts.
4
Review your active subscriptions
Check subscription management tools like your bank's subscription tracker or a third-party app to see if a QuickBooks plan is listed as an active recurring charge tied to your card.
5
Contact your bank for details
If you still can't place the QUICKBOOKS* charge, call the number on your bank card and ask for the full merchant descriptor and transaction date to help narrow down which QuickBooks account was billed.

How to Dispute a QUICKBOOKS* Charge

1
Act within 60 days
Most banks require disputes to be filed within 60 days of the QUICKBOOKS* charge appearing on your statement. Act quickly to preserve your right to a chargeback if the charge turns out to be unauthorized.
2
Contact QuickBooks support first
Reach out to QuickBooks customer support at 1-800-446-8848 or via chat at quickbooks.intuit.com/support. Explain the unexpected QUICKBOOKS* charge — many billing errors or duplicate charges are resolved directly and quickly.
3
File a chargeback with your bank
If QuickBooks support cannot resolve the issue, contact your bank or credit card issuer and formally dispute the QUICKBOOKS* charge as unauthorized or erroneous. Provide any correspondence with QuickBooks as supporting evidence.
4
Request a new card number
If the QUICKBOOKS* charge appears to be fraudulent and you never had a QuickBooks account, ask your bank to issue a new card number to prevent any further unauthorized charges from appearing.

Tips for Managing QuickBooks Charges

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Set a billing alert in your bank app to flag QUICKBOOKS* charges the moment they hit your account.

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Keep a record of your QuickBooks plan tier and price so you can spot unexpected QUICKBOOKS* amount changes.

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Use a dedicated business card for your QuickBooks subscription to easily separate it from personal spending.

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Note your QuickBooks billing renewal date to anticipate the QUICKBOOKS* charge each month or year.

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Enable two-factor authentication on your QuickBooks account to prevent unauthorized plan upgrades or charges.

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Use WhatIsThisCharge.net to identify other unfamiliar charges that may appear alongside QUICKBOOKS*.

ℹ️ Note

Most QUICKBOOKS* charges are legitimate recurring billings from Intuit's QuickBooks accounting platform for an active subscription you or a team member set up. A quick login to your QuickBooks account at quickbooks.intuit.com will usually confirm the charge within minutes.