What exactly is the SLACK* charge on my bank statement?

The SLACK* charge is a billing descriptor used by Slack Technologies when charging for paid workspace plans such as Pro or Business+. It appears on your statement instead of the full company name.

Why does the charge say SLACK* instead of just 'Slack'?

Payment processors often truncate or prefix merchant names. Slack Technologies registers their billing under the SLACK* descriptor, which is standard practice for SaaS companies processing card payments.

Can I get a refund for a SLACK* charge?

Slack offers refunds on a case-by-case basis. Contact Slack billing support at slack.com/help and explain the situation — accidental upgrades or duplicate SLACK* charges are often refunded promptly.

How do I cancel my Slack subscription to stop SLACK* charges?

Go to your Slack workspace, click your workspace name > Settings & Administration > Billing, then select 'Cancel Plan.' Canceling before the next billing date will prevent the next SLACK* charge.

How do I stop future SLACK* charges if I no longer use Slack?

Downgrade your workspace to Slack's free tier or cancel entirely via the Billing settings. Remove your payment method from Slack's billing page to ensure no further SLACK* charges can be processed.

Home›Browse Charges›SaaS›SLACK*

SLACK* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "SLACK*" charge is from Slack. Slack workspace subscription.

🌍 US🕐 7 min read📅 Updated May 22, 2026

Slack

Slack workspace subscription.

SLACK*

Why this shows on your statement

Slack uses the truncated descriptor "SLACK*" on bank statements because the asterisk is appended by Stripe, the payment processor Slack relies on to handle its subscription billing. Stripe's system automatically formats merchant descriptors with a trailing asterisk to indicate a recurring or subscription-based charge, which is why Slack workspace subscribers on monthly plans typically see "SLACK*" rather than the full company name. If you're being billed around $7.25, this is almost certainly your monthly Slack Pro seat charge processed through that same Stripe pipeline.

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What should you do?

Identify your Slack workspaces

Log into your account at slack.com and check how many Slack workspaces you are a member of or owner of. The SLACK* charge typically corresponds to a paid subscription on one of these workspaces, so knowing which ones you belong to helps you pinpoint the source of the charge.

Review your Slack billing details

Visit slack.com/billing to see a full breakdown of your current Slack subscription plan, billing cycle, and payment history. This page will confirm whether the SLACK* charge on your bank statement matches your active plan cost and renewal date.

Check if a team member or admin made the purchase

If you share a Slack workspace with colleagues, reach out to your Slack workspace admin to confirm whether an upgrade or seat addition was recently made. The SLACK* charge may reflect a plan change that was authorized by someone else in your organization.

Downgrade or cancel your Slack plan if unneeded

If you determine the SLACK* charge is for a subscription you no longer need, go to slack.com/billing and select the option to downgrade to the free plan or cancel your paid Slack subscription entirely to prevent future charges from appearing on your statement.

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How to cancel Slack

Slack bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Slack

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Should you be worried?

No, this is a legitimate charge from Slack. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the SLACK* Charge Legitimate or Fraud?

A SLACK* charge on your bank or credit card statement is almost always a legitimate billing from Slack Technologies, the popular workplace messaging and collaboration platform. Slack uses the SLACK* descriptor when billing for Pro, Business+, or Enterprise Grid subscription plans. Here are the most common reasons you might see this charge:

You or your company subscribed to a paid Slack plan (Pro or Business+)
Your free Slack workspace was upgraded to a paid tier by a workspace admin
An annual or monthly Slack subscription renewed automatically
A team member added paid features or extra storage to your Slack workspace

How to Verify the SLACK* Charge

1
Log into your Slack account
Visit slack.com and sign in. Navigate to Settings & Administration > Billing to review your active plan and see recent SLACK* charges associated with your workspace.
2
Search your email for Slack receipts
Search your inbox for emails from 'billing@slack.com' or 'noreply@slack.com'. Slack sends itemized receipts for every SLACK* charge, including the billing date and amount.
3
Check with coworkers or admins
If you're part of a shared workspace, ask your Slack admin whether they upgraded the plan. A workspace owner's card may be billed with the SLACK* descriptor on behalf of the whole team.
4
Review all active Slack workspaces
You may belong to multiple Slack workspaces. Check each one at slack.com/intl/en-us/help/articles/212675257 to see if you hold a billing role in more than one paid workspace.
5
Contact your bank for details
Ask your bank for the full merchant name and last four digits tied to the SLACK* charge. This can help confirm whether it originated from Slack Technologies or a different vendor.

How to Dispute a SLACK* Charge

1
Act within 60 days
Most banks require disputes to be filed within 60 days of the SLACK* charge appearing on your statement. Don't delay — gather your Slack billing history as evidence before contacting anyone.
2
Contact Slack support first
Reach out to Slack's billing team at slack.com/help/requests/new. Explain the unauthorized or unexpected SLACK* charge; Slack often resolves billing errors and can issue refunds directly.
3
File a chargeback with your bank
If Slack does not resolve the issue, contact your bank or credit card issuer and formally dispute the SLACK* charge. Provide your Slack billing records and any email correspondence as supporting documentation.
4
Request a new card number
If the SLACK* charge appears fraudulent and you didn't create a Slack account, ask your bank to issue a replacement card to prevent further unauthorized charges from appearing.

Tips for Managing Slack Charges

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Enable Slack billing email alerts so you're notified before each SLACK* charge hits your card.

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Download your Slack invoices monthly from the Billing section to reconcile SLACK* charges quickly.

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Limit Slack workspace billing roles to one trusted admin to avoid surprise SLACK* charges from plan upgrades.

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Note your Slack renewal date — annual plans trigger a larger SLACK* charge once per year.

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Use a virtual card number for Slack billing so you can freeze it if fraudulent SLACK* charges appear.

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Use WhatIsThisCharge.net to identify any other unfamiliar charges alongside SLACK* on your statement.

ℹ️ Note

In most cases, a SLACK* charge is a routine, legitimate billing from Slack for your team's messaging subscription — simply log into your Slack workspace's Billing settings to confirm the charge and download your receipt.