SPROUT SOCIAL* Charge (What It Is + Is It Legit?)

Sprout Social processes its subscription billing through Stripe, a widely used payment processor for SaaS platforms, which truncates and formats merchant names by appending an asterisk to create the "SPROUT SOCIAL*" descriptor you see on your statement. The asterisk format is a common Stripe convention that helps distinguish the merchant name from any additional order reference data that may follow it in the full transaction string. If you're seeing a charge of around $249.00 on a monthly basis, it almost certainly corresponds to a Sprout Social Standard or Advanced plan subscription for social media management tools.

No, this is a legitimate charge from Sprout Social. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Frequently Asked Questions