What exactly is the SQUARESPACE* charge on my bank statement?

The SQUARESPACE* charge is the billing descriptor Squarespace uses when processing payments for website plans, domain registrations, or add-on services. The asterisk and any text after it (like a site name or partial domain) help identify which Squarespace product was billed.

Why does the charge say SQUARESPACE* instead of just 'Squarespace'?

Banks and card processors display merchant charges in a shortened format. Squarespace uses 'SQUARESPACE*' followed by additional identifiers like a domain or account ID, which is standard practice for SaaS companies processing recurring billing.

Can I get a refund for a SQUARESPACE* charge?

Squarespace offers refunds on a case-by-case basis. Annual plans cancelled shortly after renewal may qualify for a prorated refund. Contact Squarespace support at support.squarespace.com and reference the specific SQUARESPACE* charge date and amount.

How do I cancel my Squarespace subscription to stop the charges?

Log into your Squarespace account, go to Settings > Billing & Account > Subscriptions, and click 'Cancel Subscription' next to the relevant site or service. Your site will remain active until the end of the paid period, and no further SQUARESPACE* charges will be made.

How do I stop future SQUARESPACE* charges from appearing on my card?

To stop future SQUARESPACE* charges, cancel all active Squarespace subscriptions and domains from within your account dashboard. You can also remove your saved payment method under Billing settings once all subscriptions are cancelled.

Home›Browse Charges›SaaS›SQUARESPACE*

SQUARESPACE* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "SQUARESPACE*" charge is from Squarespace. Squarespace website subscription.

🌍 US🕐 7 min read📅 Updated May 22, 2026

Squarespace

Squarespace website subscription.

SQUARESPACE*

Understanding this descriptor

Squarespace uses the truncated descriptor "SQUARESPACE*" on bank statements because of how payment processors format merchant identifiers, where the asterisk typically separates the merchant name from a product or subscription identifier that may follow, such as an account ID or plan type. Many card networks and acquiring banks impose strict character limits on descriptor fields, so Squarespace's billing system adopts this shorthand format to fit within those technical constraints while still keeping the brand name recognizable. If you see "SQUARESPACE*" on your statement alongside a charge of around $16.00, it almost certainly reflects your monthly Squarespace website subscription renewing automatically.

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Recommended actions

Identify your Squarespace plan

Log in to your Squarespace account at squarespace.com and navigate to your account dashboard to confirm which website subscription plan you are currently paying for, as the SQUARESPACE* charge on your statement corresponds to either a Personal, Business, or Commerce plan billing cycle.

Review your billing details

Visit account.squarespace.com/billing to see your full billing history, current plan cost, and the exact date your Squarespace subscription renews, so you can match the charge amount to what appears on your bank statement.

Check for multiple Squarespace sites

If the SQUARESPACE* charge amount seems higher than expected, check whether you have more than one website under your Squarespace account, as each site requires its own separate subscription and could result in multiple or larger charges.

Cancel or adjust your Squarespace plan if needed

If you no longer need your Squarespace website or want to reduce your costs, go to account.squarespace.com/billing to downgrade or cancel your subscription before the next renewal date so you are not charged again for a service you do not intend to use.

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How to cancel Squarespace

Squarespace bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Squarespace

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Is this charge fraudulent?

No, this is a legitimate charge from Squarespace. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the SQUARESPACE* Charge Legitimate or Fraud?

A SQUARESPACE* charge on your bank or credit card statement is almost always a legitimate billing from Squarespace, the popular website-building and hosting platform. This charge appears when you pay for a Squarespace website plan, domain registration, or add-on service. Common reasons you may see SQUARESPACE* on your statement include:

An annual or monthly Squarespace website subscription renewal (Personal, Business, Basic Commerce, or Advanced Commerce plans)
A domain name registration or renewal purchased through Squarespace
A Squarespace Email Campaigns or Squarespace Scheduling add-on subscription
A trial period that converted to a paid Squarespace plan without a cancellation

How to Verify the SQUARESPACE* Charge

1
Log into your Squarespace account
Visit account.squarespace.com and navigate to Billing & Account to review all active subscriptions and recent invoices associated with your account.
2
Search your email for Squarespace receipts
Search your inbox for emails from 'noreply@squarespace.com' or 'billing@squarespace.com' — Squarespace sends a receipt every time a SQUARESPACE* charge is processed.
3
Check if a household member has a Squarespace site
A family member or partner may have signed up for Squarespace using a shared payment method, resulting in an unexpected SQUARESPACE* charge on your statement.
4
Review all your Squarespace websites
If you have multiple sites under one Squarespace account or separate accounts, each site has its own billing cycle, meaning multiple SQUARESPACE* charges can appear in a single month.
5
Contact your bank to clarify the charge
If you still cannot identify the SQUARESPACE* charge, call your bank's number on the back of your card and ask them for the full merchant details and transaction date to help narrow it down.

How to Dispute a SQUARESPACE* Charge

1
Act within 60 days of the charge
Most banks require you to dispute an unrecognized SQUARESPACE* charge within 60 days of the statement date, so act quickly to preserve your right to a chargeback.
2
Contact Squarespace support first
Reach out to Squarespace directly at support.squarespace.com — they can verify the charge, issue a refund for accidental renewals, and cancel subscriptions faster than a bank dispute.
3
File a chargeback with your bank
If Squarespace does not resolve the issue, contact your bank or card issuer to file a formal chargeback for the SQUARESPACE* charge, providing any email receipts or account screenshots as evidence.
4
Request a new card number if fraud is suspected
If you believe the SQUARESPACE* charge is the result of unauthorized use of your card details, ask your bank to issue a replacement card to prevent any further fraudulent charges.

Tips for Managing Squarespace Charges

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Enable billing email alerts in your Squarespace account so you're notified before each SQUARESPACE* renewal charge hits your card.

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Keep a list of all active Squarespace sites and their renewal dates to avoid surprise SQUARESPACE* charges on your statement.

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Audit your Squarespace account annually to deactivate any unused websites, preventing unwanted SQUARESPACE* subscription renewals.

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Switch to annual billing on Squarespace to reduce the frequency of SQUARESPACE* charges and often save up to 30% versus monthly plans.

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Use a virtual card number for your Squarespace subscription so you can easily block charges without replacing your primary card.

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Use WhatIsThisCharge.net to identify any related charges that may appear alongside SQUARESPACE* on your bank statement.

ℹ️ Note

In most cases, a SQUARESPACE* charge simply means your Squarespace website plan or domain has automatically renewed — a routine billing event for the millions of users who host their sites on Squarespace. Logging into your Squarespace account is usually all it takes to confirm and manage the charge.