TWILIO* Charge (What It Is + Is It Legit?)

Twilio processes its API usage billing through Stripe, a payment processor that truncates merchant names and appends an asterisk to create the "TWILIO*" descriptor you see on your bank statement. Because Twilio's charges are variable and tied directly to your actual communication API consumption — things like SMS messages sent, voice calls made, or verification codes triggered — the billing system uses this shortened format to flag the transaction as a usage-based charge from their platform. If you or a developer on your team has integrated Twilio into an app or service, this is almost certainly the source of the charge.

No, this is a legitimate charge from Twilio. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Frequently Asked Questions