Question 1

What is the WALLAPOP* charge on my bank statement?

Accepted Answer

The WALLAPOP* charge on your bank statement is a payment made through Wallapop, a popular second-hand marketplace widely used in Spain. This charge reflects a purchase you made for second-hand goods from another user on the platform. The amount can range from €5.00 to €500.00 depending on the item you bought. If you recall buying something second-hand recently, this is almost certainly that transaction.

Question 2

I bought something on Wallapop but why does the charge show as WALLAPOP* instead of just Wallapop?

Accepted Answer

When Wallapop processes a payment through their platform, it appears on your bank statement with the prefix WALLAPOP* followed by additional transaction details. This is simply how Wallapop identifies their charges to your bank. It is a legitimate charge for a second-hand goods purchase you completed on their marketplace. If the amount matches what you paid for an item on the app, there is nothing to worry about.

Question 3

Can I get a refund for a WALLAPOP* charge if the item I received was not as described?

Accepted Answer

If you received an item from Wallapop that was not as described, you may be eligible for a refund through Wallapop's buyer protection process. You should log in to your Wallapop account and open a dispute through the transaction in question as soon as possible. You can also visit wallapop.com to access their help center and contact their support team directly. Keep in mind that Wallapop charges typically range from €5.00 to €500.00 and the platform does have processes in place to protect buyers in cases of misrepresentation.

Question 4

How do I stop future WALLAPOP* charges from appearing on my account?

Accepted Answer

To prevent future WALLAPOP* charges, you should avoid completing purchases through the Wallapop platform, as each charge corresponds to a second-hand item you have bought from a seller. If you want to deactivate your account or remove saved payment methods, visit wallapop.com and go to your account settings. Since charges can range from €5.00 to €500.00, it is worth reviewing your recent Wallapop activity to ensure all transactions were ones you personally authorized before taking any further action.

WALLAPOP* Charge (What It Is + Is It Legit?)

Why does this charge appear?

What should you do?

Is this charge fraudulent?

Frequently Asked Questions

Community Reports (0)

Community Comments (0)