What exactly is the ABCmouse* charge on my bank statement?

The ABCmouse* charge is the billing descriptor used by ABCmouse, the children's online learning platform operated by Age of Learning, Inc. It appears when your monthly (~$12.99) or annual (~$59.99) ABCmouse subscription renews automatically.

Why does the charge say ABCmouse* instead of just ABCmouse?

The asterisk in ABCmouse* is a standard merchant formatting convention used by payment processors. It does not indicate fraud — it simply reflects how Age of Learning, Inc. registers the ABCmouse brand with card networks.

Can I get a refund for an ABCmouse* charge?

ABCmouse typically offers refunds within a short window after billing, especially if you did not intend to renew. Contact ABCmouse support at ABCmouse.com/help promptly and explain the situation to request a refund.

How do I cancel my ABCmouse subscription to stop future charges?

Log into ABCmouse.com, go to 'My Account,' then select 'Manage Subscription' or 'Cancel Membership.' Follow the prompts to cancel before your next billing date to avoid another ABCmouse* charge on your statement.

How do I stop future ABCmouse* charges from appearing?

Cancel your ABCmouse subscription through your account settings at ABCmouse.com, or if subscribed via Apple or Google, cancel through those platforms. Confirm cancellation via email to ensure no further ABCmouse* charges occur.

Home›Browse Charges›Education›ABCmouse*

ABCmouse* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "ABCmouse*" charge is from ABCmouse. ABCmouse kids learning subscription.

🌍 US🕐 7 min read📅 Updated May 22, 2026

ABCmouse

ABCmouse kids learning subscription.

ABCmouse*

Why does this charge appear?

When ABCmouse processes its monthly subscription payments of $12.99, the charge appears on your bank statement as "ABCmouse*" because payment networks like Visa and Mastercard use the asterisk as a standard delimiter to separate the merchant name from additional billing details such as a confirmation code or account identifier. Age of Learning, Inc., the company behind ABCmouse, uses this formatting convention through their payment processor to help identify the specific subscription transaction while staying within the strict character limits imposed on merchant descriptor fields. If you see "ABCmouse*" on your statement, it is almost certainly the legitimate monthly charge for the ABCmouse early learning platform used by your child.

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Your next steps

Confirm your ABCmouse subscription

Log in to your account at abcmouse.com and check your subscription details to verify that the ABCmouse* charge on your bank statement matches your current billing plan and renewal date.

Check who in your household enrolled

The ABCmouse* charge is for a kids learning subscription, so ask family members whether they signed up for ABCmouse on behalf of a child, as it is common for parents or guardians to set up the account and forget about the recurring billing.

Review your ABCmouse billing history

Visit abcmouse.com and navigate to your account settings to review past charges and confirm the ABCmouse* amount on your bank statement matches what ABCmouse shows as your billed amount for your subscription tier.

Cancel ABCmouse if you no longer need it

If your child is no longer using the ABCmouse learning platform and you want to stop future ABCmouse* charges, go directly to abcmouse.com/account to manage or cancel your subscription before the next billing cycle.

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How to cancel ABCmouse

ABCmouse bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at ABCmouse

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Legitimate or scam?

No, this is a legitimate charge from ABCmouse. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

ℹ️ Note

In most cases, seeing "ABCmouse*" on your statement is completely normal. Before assuming fraud, check your recent purchases — most mystery charges have a simple explanation.

Is the ABCmouse* Charge Legitimate or Fraud?

If you see ABCmouse* on your bank or credit card statement, this charge is almost certainly legitimate and comes from ABCmouse, the popular online early learning program for children ages 2–8. ABCmouse offers monthly and annual subscription plans, and the ABCmouse* descriptor appears on statements when a recurring billing cycle processes. Before assuming fraud, consider whether you or a family member signed up for a free trial that has since converted to a paid subscription.

Common reasons you might see the ABCmouse* charge include:

An active monthly ABCmouse subscription (~$12.99/month) auto-renewing on your billing date
An annual ABCmouse plan (~$59.99/year) renewing after 12 months
A free trial period ending and converting to a paid ABCmouse membership
A family member or child signing up for ABCmouse using your saved payment method

How to Verify the ABCmouse* Charge

1
Log into your ABCmouse account
Visit ABCmouse.com and sign in. Navigate to 'My Account' or 'Billing' to review your active subscription and most recent payment dates matching the ABCmouse* charge.
2
Search your email for ABCmouse receipts
Search your inbox for emails from ABCmouse.com or Age of Learning, Inc. Look for subscription confirmation or renewal receipts that match the ABCmouse* charge amount and date.
3
Check with household members
Ask family members or caregivers if they signed up for ABCmouse or accepted a free trial offer. Children or spouses may have enrolled using your shared payment method without telling you.
4
Review your subscription apps or services
Check Apple App Store, Google Play, or Amazon subscriptions to see if ABCmouse was purchased through a third-party platform, which may cause the ABCmouse* charge to appear slightly different.
5
Contact your bank for charge details
If you still cannot verify the ABCmouse* charge, call the number on the back of your card. Ask your bank for the full merchant details tied to the transaction to confirm it originated from ABCmouse.

How to Dispute an ABCmouse* Charge

1
Act within 60 days of the charge
Most banks require disputes to be filed within 60 days of the ABCmouse* charge appearing on your statement. Acting quickly gives you the best chance of a successful chargeback or refund.
2
Contact ABCmouse customer support first
Reach out to ABCmouse at support@abcmouse.com or via their help center at ABCmouse.com/help. Explain the unauthorized or unexpected charge — ABCmouse may issue a refund directly, which is faster than a bank dispute.
3
File a chargeback with your bank
If ABCmouse does not resolve the issue, contact your bank or card issuer and formally dispute the ABCmouse* charge. Provide any email correspondence with ABCmouse as supporting evidence for your claim.
4
Request a new card number
If you suspect your card details were used fraudulently to purchase an ABCmouse subscription, ask your bank to issue a new card number to prevent any future unauthorized ABCmouse* charges.