AIR FRANCE* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "AIR FRANCE*" charge is from Air France. Air France flight ticket or baggage fee.
Air France
Air France flight ticket or baggage fee.
Category
Travel
Avg. Charge
Variable
Country
FR
Billing Cycle
One-time
Cancel At
airfrance.fr/en/refund
Support
+33-9-69-39-02-15
Why does this charge appear?
When Air France processes ticket purchases and baggage fees through its booking and reservation systems, the billing descriptor is truncated to "AIR FRANCE*" because payment networks like Visa and Mastercard impose strict character limits on merchant descriptors, typically capping them at around 22 characters. The asterisk following the name is a standard delimiter used by Air France's payment processing infrastructure to separate the merchant name from any additional reference information, such as a booking code or transaction identifier, that may follow in the full descriptor string. This is why customers who book directly through airfrance.com or via affiliated booking channels will see "AIR FRANCE*" rather than the complete company name on their bank or credit card statement.
What should you do?
Confirm Your Air France Booking
Log in to your Air France account at airfrance.com and check your booking history to match the charge amount with a flight ticket purchase or baggage fee. The AIR FRANCE* charge should correspond to a booking reference number in your account.
Check Your Email for Air France Receipts
Search your inbox for confirmation emails from Air France containing your booking reference and fare breakdown. The total in the email should match the AIR FRANCE* amount appearing on your bank statement.
Request a Refund if Needed
If the AIR FRANCE* charge is for a flight you need to cancel or a fee you believe was applied in error, visit airfrance.fr/en/refund to submit a refund request directly through Air France's official refund portal.
Contact Air France Customer Support
If you cannot reconcile the AIR FRANCE* charge with any booking in your account, reach out to Air France's customer service through airfrance.com to ask for a detailed breakdown of the transaction before taking any further action with your bank.
Is this charge fraudulent?
No, this is a legitimate charge from Air France. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
Frequently Asked Questions
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