What exactly is the UBER* TRIP charge on my bank statement?

The UBER* TRIP charge is Uber's standard billing descriptor for a completed rideshare trip. Every time you finish a ride, Uber charges your linked payment method and it appears as UBER* TRIP on your statement.

Can I get a refund for an UBER* TRIP charge?

Yes. Open the Uber app, navigate to Help, select the specific trip, and choose a relevant issue such as 'I was overcharged.' Uber reviews refund requests and typically responds within 24–48 hours.

How do I cancel my Uber account to stop future UBER* TRIP charges?

Go to the Uber app, tap Account > Settings > Privacy Settings > Delete Account. Alternatively, remove your payment methods from Uber Wallet so no future trips can be charged.

How do I stop unauthorized UBER* TRIP charges from appearing on my card?

Change your Uber password immediately, enable two-factor authentication, remove all saved payment methods, and contact your bank to block further charges from Uber if the fraud continues.

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UBER* TRIP Charge (What It Is + Is It Legit?)

Q: Why does the charge say UBER* TRIP instead of just UBER?

Uber uses the prefix 'UBER*' followed by a product label like 'TRIP' to distinguish ride charges from other Uber services like Uber Eats (UBER* EATS) or Uber Pass subscriptions on your statement.

✓ Legitimate

The "UBER* TRIP" charge is from Uber. Uber ride-hailing trip charge.

🌍 US🕐 8 min read📅 Updated May 22, 2026

Uber

Uber ride-hailing trip charge.

UBER* TRIP

What is this charge?

Uber uses a shortened billing descriptor format across its payment processing system, which is why you see "UBER* TRIP" on your bank statement rather than the full company name. The asterisk in the descriptor is a standard formatting convention used by Uber's payment infrastructure to separate the brand name from the transaction type, helping to distinguish ride charges from other Uber services like Uber Eats or Uber Cash top-ups. If the amount aligns with a recent ride you took, this charge is completely legitimate and reflects a one-time fare processed through Uber's US billing system.

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How to handle this charge

Check Your Uber Trip History

Log in to your Uber account at uber.com and navigate to your trip history to match the UBER* TRIP charge amount and date with a specific ride you took. Each trip receipt will show the exact fare breakdown.

Review the Uber Receipt Email

Uber automatically sends a receipt email after every completed trip. Search your inbox for an email from Uber around the same date as the UBER* TRIP charge to confirm the ride details, route, and total cost.

Check for Uber Surge or Tip Additions

If the UBER* TRIP amount seems higher than expected, log in at uber.com to review whether surge pricing, tolls, or a tip were added to your base fare, which can cause the final charge to differ from the initial estimate.

Manage Your Uber Payment Settings

Visit uber.com/account to review your saved payment methods and ensure your preferred card is correctly set. If you share an Uber account with family members, confirm that the UBER* TRIP charge was not made by another authorized user on your account.

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Quick fraud check

No, this is a legitimate charge from Uber. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

ℹ️ Note

In most cases, seeing "UBER* TRIP" on your statement is completely normal. Before assuming fraud, check your recent purchases — most mystery charges have a simple explanation.

Is the UBER* TRIP Charge Legitimate or Fraud?

An UBER* TRIP charge on your bank or credit card statement is almost always a legitimate charge from Uber for a rideshare trip you or someone with access to your account completed. Uber processes payments shortly after each ride is completed, and the charge descriptor appears as UBER* TRIP followed by a phone number or city code.

However, if you don't recognize the charge, it could be due to one of these common reasons:

A family member or friend used your Uber account or a linked payment method
You took a trip and forgot about it — Uber sometimes bills hours after the ride
A previously authorized upfront price was adjusted based on the actual route taken
An unauthorized person gained access to your Uber account and requested a ride
Fraudulent use of your card details linked to a separate Uber account you didn't create

Always cross-reference the charge date and amount with your Uber app ride history before assuming it is fraudulent.

How to Verify the UBER* TRIP Charge

1
Check your Uber ride history
Open the Uber app, tap the menu icon, and go to 'Your Trips.' Match the charge date and amount from your bank statement to a trip in your history.
2
Search your email for Uber receipts
Search your inbox for emails from noreply@uber.com or receipts@uber.com. Uber sends a detailed receipt after every completed trip showing the fare breakdown.
3
Check if household members used your account
Ask family members or anyone who may have access to your phone or Uber account if they requested a ride using your linked payment method.
4
Review your Uber payment settings
In the Uber app, go to Account > Wallet to see which cards are linked. If an unfamiliar card was charged, someone may have added your card to their account.
5
Contact Uber support
If you still can't identify the UBER* TRIP charge, contact Uber through the app under Help > Trip Issues and Adjustments to request details about the specific transaction.

How to Dispute an UBER* TRIP Charge

1
Act within 60 days of the charge
Most banks require disputes to be filed within 60 days of the statement date. Note the exact date and amount of the UBER* TRIP charge before taking action.
2
Contact Uber directly first
Open the Uber app, go to Help, find the specific trip, and select 'I was incorrectly charged.' Uber can often issue a refund faster than a bank dispute.
3
File a chargeback with your bank
If Uber doesn't resolve the issue, call the number on the back of your card and report the UBER* TRIP charge as unauthorized. Provide the date, amount, and any Uber case number.
4
Secure your Uber account
If the charge was fraudulent, immediately change your Uber password, enable two-factor authentication, and remove any unrecognized payment methods from your Uber Wallet.
5
Request a new card if necessary
If your card details were compromised and used on an Uber account you didn't create, ask your bank to issue a replacement card with a new number to prevent future unauthorized charges.