What exactly is the AMAZON CA* charge on my statement?

The AMAZON CA* charge is the billing descriptor used by Amazon Canada when processing payments. It appears on your statement for any purchase, subscription, or renewal made through amazon.ca, including Prime, Kindle, and physical product orders.

Why does the charge say AMAZON CA* instead of just Amazon?

AMAZON CA* is the truncated merchant name Amazon Canada uses with card processing networks. The asterisk (*) is a standard separator, and what follows it may include an order number or service name, which is why it can look slightly different from a plain 'Amazon' charge.

Can I get a refund for an AMAZON CA* charge?

Yes. Contact Amazon Canada at amazon.ca/contact-us and request a refund referencing the specific order. AMAZON CA's standard return window is 30 days for most items, and subscription refunds are handled case by case.

How do I cancel my AMAZON CA subscription to stop recurring charges?

Log into amazon.ca, go to 'Account & Lists' > 'Prime Membership' or 'Memberships & Subscriptions', and select the service you want to cancel. Cancelling will stop future AMAZON CA* charges from that specific subscription.

How do I stop future AMAZON CA* charges if I didn't authorize them?

Immediately remove your payment method from amazon.ca under 'Account & Lists' > 'Payment options', then contact AMAZON CA support to report the unauthorized activity and ask your bank to block future charges from this merchant if needed.

Home›Browse Charges›Shopping›AMAZON CA*

AMAZON CA* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "AMAZON CA*" charge is from Amazon Canada. Purchase or subscription from Amazon Canada. This descriptor appears on Canadian bank statements for Amazon marketplace purchases.

🌍 CA🕐 7 min read📅 Updated May 22, 2026

Amazon Canada

Purchase or subscription from Amazon Canada. This descriptor appears on Canadian bank statements for Amazon marketplace purchases.

AMAZON CA*

Why does this charge appear?

Amazon Canada uses the shortened billing descriptor "AMAZON CA*" on bank statements because payment processing systems have strict character limits, typically capping merchant names at around 22 characters or fewer. The "CA" portion serves a dual purpose, acting as both an abbreviation of "Canada" and a regional identifier that distinguishes Canadian Amazon transactions from other Amazon entities like the U.S. marketplace. The asterisk following "AMAZON CA*" is a standard formatting convention used by Amazon's payment processor to separate the merchant identifier from any additional order or transaction details that may follow.

🛡️

Got a suspicious message or link?

Free

Detect scams in seconds — texts, emails, websites & more, instant results.

🛡️ Check for Scam →

✅

Your next steps

Check Your Amazon Canada Order History

Log in to your account at amazon.ca and navigate to 'Returns & Orders' in the top right corner. Match the AMAZON CA* charge amount and date to a recent purchase or subscription to confirm what the charge was for.

Review Active Amazon Canada Subscriptions

Visit amazon.ca and go to Account & Lists, then select 'Memberships & Subscriptions' to see if the AMAZON CA* charge is linked to an active service such as Amazon Prime Canada, Kindle Unlimited, or an Amazon digital subscription renewal.

Contact Amazon Canada Support

If you cannot match the AMAZON CA* charge to a specific order or subscription, reach out to Amazon Canada customer service directly through amazon.ca to request a full breakdown of the charge and get written confirmation of what was billed.

Manage or Cancel Amazon Canada Services

If you no longer want the service tied to the AMAZON CA* charge, visit amazon.ca/gp/help/customer/display.html?nodeId=201909600 to review Amazon Canada's cancellation and refund policies and follow the steps to cancel any unwanted subscriptions or memberships.

💡 Tip — call before disputing

Try calling Amazon Canada at 1-866-216-1072 first. Most refund requests get resolved in one call, and bank disputes take 10+ days.

ℹ️ International processing

This charge is processed in CA. You may see a foreign transaction fee from your bank (typically 1-3%).

🛡

Legitimate or scam?

No, this is a legitimate charge from Amazon Canada. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

ℹ️ Note

In most cases, seeing "AMAZON CA*" on your statement is completely normal. Before assuming fraud, check your recent purchases — most mystery charges have a simple explanation.

Is the AMAZON CA* Charge Legitimate or Fraud?

If you've spotted AMAZON CA* on your bank or credit card statement, this charge almost always originates from Amazon Canada (amazon.ca). It appears when you make a purchase, start a subscription, or renew a service through Amazon's Canadian storefront. Here are the most common reasons you'll see this charge:

A product purchase made directly on amazon.ca billed as AMAZON CA*
An Amazon Prime Canada membership renewal showing as AMAZON CA*
A Kindle, Audible, or Amazon Music subscription billed through AMAZON CA
A household or family member's purchase linked to your shared payment method on AMAZON CA

While most AMAZON CA* charges are legitimate, fraudulent charges do occasionally occur if your card details have been compromised. Always cross-reference the charge amount with your amazon.ca order history before assuming fraud.

How to Verify the AMAZON CA* Charge

1
Log into your Amazon Canada account
Visit amazon.ca and navigate to 'Returns & Orders' to review recent purchases. Match the AMAZON CA* charge amount and date to a specific order in your history.
2
Search your email for AMAZON CA receipts
Search your inbox for emails from 'auto-confirm@amazon.ca' or 'shipment-tracking@amazon.ca'. AMAZON CA sends order confirmation emails that include the exact charge amount.
3
Check household members and shared accounts
If your payment method is shared on Amazon Household, a family member may have made a purchase billed as AMAZON CA* to your card without your immediate knowledge.
4
Review your Amazon CA subscriptions
Go to amazon.ca, then 'Account & Lists' > 'Memberships & Subscriptions' to see all active services. Amazon Prime Canada, Kindle Unlimited, and Audible Canada all bill as AMAZON CA*.
5
Contact your bank for charge details
Ask your bank for the full merchant descriptor and transaction ID associated with the AMAZON CA* charge. This can help you pinpoint the exact service or order it relates to.

How to Dispute an AMAZON CA* Charge

1
Act within 60 days of the statement
Most banks require you to dispute an unrecognized AMAZON CA* charge within 60 days of the statement date. Act quickly to preserve your right to a chargeback.
2
Contact AMAZON CA customer service first
Visit amazon.ca/contact-us or call 1-877-586-3230 to speak with Amazon Canada support. AMAZON CA can often issue an immediate refund for unauthorized or accidental charges faster than a bank dispute.
3
File a chargeback with your bank
If AMAZON CA refuses to refund the charge, contact your bank or card issuer to file a formal chargeback. Provide your order history screenshots and any correspondence with AMAZON CA as evidence.
4
Request a new card number
If the AMAZON CA* charge is confirmed as fraudulent, ask your bank to cancel your current card and issue a new one. Then update your payment method on amazon.ca to prevent declined future orders.