What exactly is the SKIP* charge on my bank statement?

The SKIP* charge is the billing descriptor used by SkipTheDishes when processing payments. It represents a food delivery order or SkipPlus membership fee charged through the SkipTheDishes platform.

Why does the charge say SKIP* instead of SkipTheDishes?

Banks and card networks truncate merchant names to fit statement character limits. SkipTheDishes intentionally registers under the short code SKIP* so it may appear as SKIP* followed by an order reference, city, or amount.

Can I get a refund for a SKIP* charge from SkipTheDishes?

Yes — SkipTheDishes offers refunds for missing items, incorrect orders, or cancelled deliveries. Contact their support team through the app or website within a reasonable timeframe and provide your order details to request a refund.

How do I cancel my SkipTheDishes SkipPlus subscription to stop recurring SKIP* charges?

Open the SkipTheDishes app, go to Account > SkipPlus > Manage Subscription, and select Cancel Subscription. Cancelling before your next renewal date will prevent the next recurring SKIP* charge from appearing.

How do I stop future SKIP* charges if I no longer use SkipTheDishes?

Log into your SkipTheDishes account, remove all saved payment methods under Payment Settings, and cancel any active SkipPlus subscription. If unauthorized charges persist, contact your bank to block the merchant or request a new card number.

Home›Browse Charges›Food›SKIP*

SKIP* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "SKIP*" charge is from SkipTheDishes. SkipTheDishes food delivery Canada.

🌍 CA🕐 8 min read📅 Updated May 22, 2026

SkipTheDishes

SkipTheDishes food delivery Canada.

SKIP*

Why this shows on your statement

When SkipTheDishes processes payments for food delivery orders in Canada, their billing system transmits a shortened descriptor to banks using the "SKIP*" prefix, which is a common practice among app-based delivery platforms that need to fit within the character limits imposed by payment networks like Visa and Mastercard. The asterisk following "SKIP" is a standard separator used by payment processors to distinguish the brand prefix from any additional order or location details that may follow. If you recently placed a food delivery order through SkipTheDishes and see SKIP* on your bank statement, the charge is legitimate and reflects the cost of that order including any applicable delivery fees or service charges.

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What should you do?

Check your SkipTheDishes order history

Log into your account at skipthedishes.com and review your recent order history to match the SKIP* charge amount with a specific food delivery order you placed. The charge amount should correspond to your order total including delivery fees and tips.

Look for an active SkipTheDishes subscription

SkipTheDishes offers a SkipPlus membership that charges a recurring monthly fee. Visit skipthedishes.com/account to check whether you have an active subscription that may be responsible for the SKIP* charge appearing on your statement.

Manage or cancel your SkipTheDishes account

If you no longer use SkipTheDishes or want to stop future SKIP* charges, go to skipthedishes.com/account where you can cancel your SkipPlus membership or close your account entirely to prevent any further billing.

Contact SkipTheDishes support if the charge is unclear

If the SKIP* charge amount does not match any order or subscription in your SkipTheDishes account history, reach out to SkipTheDishes customer support directly through skipthedishes.com to get a detailed explanation of the specific charge before taking any further action.

ℹ️ International processing

This charge is processed in CA. You may see a foreign transaction fee from your bank (typically 1-3%).

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Should you be worried?

No, this is a legitimate charge from SkipTheDishes. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the SKIP* Charge Legitimate or Fraud?

A SKIP* charge on your bank or credit card statement is almost always a legitimate transaction from SkipTheDishes, one of Canada's largest food delivery platforms. The truncated billing descriptor SKIP* is how SkipTheDishes appears on most financial statements, often followed by a partial order number or city name. If you or someone in your household has recently ordered food through SkipTheDishes, this charge is likely valid — but here are the most common reasons it appears:

A food delivery order placed through the SkipTheDishes app or website
A recurring charge for a SkipTheDishes SkipPlus subscription (monthly or annual membership)
A pending authorization hold placed at the time of ordering that later settles as SKIP*
An order placed by a family member or roommate using a shared payment method

How to Verify the SKIP* Charge

1
Check your SkipTheDishes order history
Log into your SkipTheDishes account at skipthedishes.com or in the app, then navigate to 'Order History' to match the charge amount and date to a specific delivery order.
2
Search your email for SkipTheDishes receipts
Search your inbox for emails from SkipTheDishes (noreply@skipthedishes.com). Every completed order generates a confirmation email with the total amount that should match your SKIP* charge.
3
Check if household members placed an order
Ask family members or roommates whether they used your saved payment method on the SkipTheDishes app. Shared cards linked to someone else's Skip account are a common source of surprise SKIP* charges.
4
Review your SkipPlus subscription status
If you signed up for SkipPlus, SkipTheDishes will bill you automatically each month or year. Check your subscription status under 'Account Settings' > 'SkipPlus' in the app to confirm renewal billing.
5
Contact your bank for transaction details
Call the number on the back of your card and ask for the full merchant name and transaction ID associated with the SKIP* charge. This detail can help you pinpoint the exact order or billing event.

How to Dispute a SKIP* Charge

1
Act within 60 days of the charge
Most banks require you to dispute unauthorized charges within 60 days of the statement date. Don't delay — if you don't recognize the SKIP* charge, start the process as soon as possible to stay within your dispute window.
2
Contact SkipTheDishes support first
Reach out to SkipTheDishes customer support through the app (Help > Contact Us) or at skipthedishes.com/help. They can often resolve billing errors, duplicate charges, or unrecognized SKIP* transactions faster than a bank dispute.
3
File a chargeback with your bank or card issuer
If SkipTheDishes cannot resolve the issue, call your bank or credit card issuer and formally dispute the SKIP* charge as unauthorized. Provide the transaction date, amount, and any correspondence with SkipTheDishes as supporting evidence.
4
Request a new card number if fraud is suspected
If you believe your card details were used fraudulently on a SkipTheDishes account you don't own, ask your bank to cancel and reissue your card immediately to prevent additional SKIP* charges from appearing.

Tips for Managing SkipTheDishes Charges

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Enable real-time transaction alerts on your card to get notified the moment any SKIP* charge posts.

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Always save your SkipTheDishes order confirmation emails to easily match SKIP* charges on your statement.

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Use a unique, strong password for your SkipTheDishes account to prevent unauthorized orders appearing as SKIP* charges.

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Note your SkipPlus renewal date so a recurring SKIP* subscription charge never catches you off guard.

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Remove saved payment methods from SkipTheDishes when not actively using the service to limit exposure.

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Use WhatIsThisCharge.net to identify any related or unfamiliar charges that appear alongside SKIP* on your statement.

ℹ️ Note

In most cases, a SKIP* charge is simply a legitimate SkipTheDishes food delivery order or a routine SkipPlus membership renewal — not fraud. A quick check of your SkipTheDishes order history will usually clear up any confusion in seconds.