What is the BANK OF AMERICA* charge on my statement?

The BANK OF AMERICA* charge typically represents a fee from Bank of America for an account service, such as a monthly maintenance fee, overdraft fee, or an optional add-on program fee linked to your Bank of America account.

Why does the charge say BANK OF AMERICA* instead of just Bank of America?

The asterisk in BANK OF AMERICA* is a standard merchant descriptor formatting used by Bank of America when posting certain service fees or program charges. It does not indicate a third party — it still comes directly from Bank of America.

Can I get a refund on a BANK OF AMERICA* charge?

Yes, in many cases Bank of America will refund fees if you contact them and explain the situation, especially for first-time occurrences or if you were not properly notified. Call Bank of America at 1-800-432-1000 to request a fee refund.

How do I cancel the service causing the BANK OF AMERICA* charge?

Log in to your Bank of America online account and navigate to your account services or add-ons section to identify and cancel the service. Alternatively, call Bank of America customer service at 1-800-432-1000 to cancel any optional programs generating the charge.

How do I stop future BANK OF AMERICA* charges from appearing?

To stop recurring BANK OF AMERICA* charges, cancel any optional Bank of America services you no longer need, maintain the required minimum balance to waive monthly fees, or switch to a no-fee Bank of America account tier that suits your usage.

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BANK OF AMERICA* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "BANK OF AMERICA*" charge is from Bank of America. Bank of America fee or transaction.

🌍 US✅ Verified by 1 user🕐 9 min read📅 Updated May 22, 2026

Bank of America

Bank of America fee or transaction.

BANK OF AMERICA*

Why does this charge appear?

When Bank of America processes internal fees, service charges, or account-related transactions, their billing systems often transmit the descriptor "BANK OF AMERICA*" to your statement rather than the full formal name, because the asterisk format is a standardized shorthand used across their automated payment and fee-processing infrastructure. The truncation and asterisk are artifacts of character limits imposed by card networks and banking transaction systems, which cap merchant descriptor fields at around 22-25 characters, leaving no room for the complete legal entity name. If you see "BANK OF AMERICA*" on your statement, it typically reflects a direct charge from the bank itself, such as a monthly maintenance fee, overdraft charge, or wire transfer fee, rather than a third-party transaction.

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Your next steps

Verify the charge on Bank of America's website

Log into your account at bankofamerica.com and navigate to your transaction history to confirm the BANK OF AMERICA* charge matches a known fee or transaction, such as a monthly maintenance fee, overdraft fee, or wire transfer charge.

Review your Bank of America fee schedule

Visit bankofamerica.com and check your account's fee schedule under account details to determine if the BANK OF AMERICA* charge aligns with any standard banking fees associated with your specific account type, such as a checking or savings account.

Contact Bank of America directly for clarification

If you are unsure what the BANK OF AMERICA* charge covers, call the number on the back of your Bank of America card or visit a local branch to speak with a representative who can explain the exact nature of the fee or transaction.

Manage or adjust your Bank of America account settings

To avoid unexpected BANK OF AMERICA* fees in the future, log into your account at bankofamerica.com/account to review and update your account preferences, set up balance alerts, or explore options to waive recurring fees by meeting minimum balance requirements.

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Legitimate or scam?

No, this is a legitimate charge from Bank of America. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

ℹ️ Note

In most cases, seeing "BANK OF AMERICA*" on your statement is completely normal. Before assuming fraud, check your recent purchases — most mystery charges have a simple explanation.

Is the BANK OF AMERICA* Charge Legitimate or Fraud?

Seeing BANK OF AMERICA* on your bank or credit card statement can be confusing, especially when the asterisk makes it look unfamiliar. In most cases, this charge is entirely legitimate and originates directly from Bank of America for one of their many financial products or services. However, it's always wise to verify before ignoring it.

Common legitimate reasons you may see a BANK OF AMERICA* charge include:

Monthly or annual fees associated with a Bank of America checking or savings account
Bank of America credit card annual fees or service charges billed to a linked account
Bank of America overdraft protection or optional add-on service fees
Charges from Bank of America's optional programs such as SafeBalance, Advantage Plus, or credit monitoring services

If you do not recognize the BANK OF AMERICA* charge and you have no active Bank of America accounts or services, this could indicate unauthorized account activity or even identity fraud, and you should act quickly to investigate.

How to Verify the BANK OF AMERICA* Charge

1
Log into your Bank of America account
Visit bankofamerica.com or open the Bank of America mobile app and review your recent transactions. The BANK OF AMERICA* charge should appear in your transaction history with additional detail about the specific fee or service it relates to.
2
Search your email for Bank of America notices
Look in your inbox for emails from Bank of America regarding fee disclosures, service enrollment confirmations, or billing statements. These emails often explain exactly what the BANK OF AMERICA* charge covers and when it was applied.
3
Check if a household member opened a Bank of America account
If accounts are linked or shared, another household member may have enrolled in a Bank of America service or triggered a fee. Ask family members whether they recently opened or modified a Bank of America account.
4
Review your Bank of America account agreements
Log in and navigate to your account documents or fee schedule under the Bank of America account settings. Many BANK OF AMERICA* charges correspond to fees clearly listed in your account's terms and conditions.
5
Call Bank of America customer service directly
If you still cannot identify the BANK OF AMERICA* charge, call Bank of America at 1-800-432-1000. A representative can pull up the exact charge and tell you which account or service it was billed from.

How to Dispute a BANK OF AMERICA* Charge

1
Act within 60 days of the statement date
Federal regulations give you 60 days from the date the BANK OF AMERICA* charge appeared on your statement to formally dispute it. Acting quickly protects your right to a full investigation and potential refund.
2
Contact Bank of America directly first
Call Bank of America at 1-800-432-1000 or visit a local branch to report the unrecognized BANK OF AMERICA* charge. In many cases, Bank of America can resolve billing errors or unauthorized fee disputes quickly without needing a formal chargeback.
3
File a formal dispute through your bank or card issuer
If the BANK OF AMERICA* charge appeared on a non-Bank of America credit or debit card, contact that card issuer to file a chargeback. Provide your statement showing the BANK OF AMERICA* charge and explain why it is unauthorized or incorrect.
4
Request a new card if fraud is suspected
If you believe the BANK OF AMERICA* charge is the result of compromised card information, ask Bank of America or your card issuer to cancel your current card and issue a replacement with a new number to prevent further unauthorized charges.