Question 1

What is the BSNL* charge on my bank statement?

Accepted Answer

The BSNL* charge on your bank statement is a payment to Bharat Sanchar Nigam Limited, India's government-owned telecom provider. It typically covers your BSNL broadband internet or mobile phone bill. The most common amount is around ₹299, which corresponds to one of their standard prepaid or postpaid plans. If you are a BSNL customer, this is a legitimate and expected charge for your telecom services.

Question 2

I see ₹299 debited as BSNL* but I don't remember paying my bill manually — is this an auto-debit?

Accepted Answer

Yes, BSNL supports automatic bill payment through standing instructions or auto-debit mandates linked to your bank account or card. If you set up such a mandate previously, the ₹299 charge labeled BSNL* would be processed automatically each billing cycle for your broadband or mobile plan. You can review or manage your active payment settings by logging into your account at bsnl.co.in.

Question 3

How do I cancel or stop future BSNL* charges from appearing on my account?

Accepted Answer

To stop future BSNL* charges, you need to either cancel your BSNL service or disable the auto-payment mandate associated with your account. Visit bsnl.co.in and log in to your customer portal to manage your subscription or payment preferences. You can also contact BSNL customer care at 1800-345-1500 to request cancellation. Keep in mind that cancelling auto-pay does not automatically cancel your service, so outstanding dues may still apply.

Question 4

Could the BSNL* charge be fraudulent, or is it always a real BSNL transaction?

Accepted Answer

The BSNL* charge is a recognized billing descriptor used by Bharat Sanchar Nigam Limited for their broadband and mobile services in India, so it is generally a legitimate transaction. If you or someone in your household is an active BSNL customer, the ₹299 charge is almost certainly genuine. However, if you have no BSNL connection at all, you should log in at bsnl.co.in to check for any accounts registered under your details, and contact your bank to dispute the charge if you cannot verify it.

BSNL* Charge (What It Is + Is It Legit?)

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