CARE.COM* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "CARE.COM*" charge is from Care.com. Care.com membership subscription for finding caregivers or jobs.
Care.com
Care.com membership subscription for finding caregivers or jobs.
Category
Health
Avg. Charge
$19.00 - $39.00
Country
US
Billing Cycle
Monthly
Cancel At
care.com/login
Support
See website
Why does this charge appear?
Care.com uses the truncated descriptor "CARE.COM*" on bank statements because their payment processing system follows a common billing convention where the domain name is used as the merchant identifier, with the asterisk acting as a separator that typically precedes a subscription type or plan identifier depending on your bank's display length. This format is standard practice for subscription-based platforms like Care.com, where the billing system registered with payment networks under the web domain rather than a formal legal entity name, making it easier to route recurring monthly charges of between $19.00 and $39.00 for their caregiver matching membership. If you see "CARE.COM*" on your statement, it is almost certainly your active Care.com subscription for access to their platform connecting families with caregivers or helping caregivers find employment.
What should you do?
Verify Your Care.com Membership
Log in to your Care.com account at care.com and check your membership settings to confirm you have an active subscription. The CARE.COM* charge on your statement corresponds to a recurring membership fee for accessing caregiver listings or job opportunities on the platform.
Review Your Care.com Billing History
Once logged in to care.com, navigate to your account billing or payment section to review your full charge history. Confirm the amount on your bank statement matches what Care.com shows as your current membership tier, whether that is a basic or premium plan.
Decide If You Still Need Care.com
Think about whether you are actively using your Care.com membership to find caregivers or caregiver jobs. If you no longer need the service, visit care.com/login and go to your account settings to cancel your subscription before the next billing cycle to avoid future CARE.COM* charges.
Update Your Care.com Payment Preferences
If you plan to keep your Care.com membership, log in at care.com/login and ensure your payment information is current and accurate. You can also set up billing alerts through your bank to monitor future CARE.COM* charges and catch any unexpected billing changes early.
Is this charge fraudulent?
No, this is a legitimate charge from Care.com. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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