What exactly is the HIMS* charge on my bank statement?

The HIMS* charge is the billing descriptor used by Hims, a men's telehealth company, when processing payments for their subscription plans or one-time product orders covering hair loss, ED, skincare, and wellness treatments.

Why does the HIMS* charge look different from 'Hims' on my statement?

Hims uses a shortened merchant code — HIMS* — followed by a product identifier or order code. This is standard practice for subscription companies and is how your bank displays the Hims transaction rather than spelling out the full company name.

Can I get a refund for a HIMS* charge?

Hims offers refunds on a case-by-case basis. Contact Hims support directly at forhims.com to request a refund, especially if the charge was for a subscription renewal you intended to cancel or a product you did not receive.

How do I cancel my Hims subscription to stop future HIMS* charges?

Log into your account at forhims.com, go to 'My Plan' or 'Subscriptions,' and select the option to cancel your plan. You can also contact Hims support via chat to process the cancellation and confirm no further HIMS* charges will occur.

How do I permanently stop HIMS* charges if I never signed up?

If you never created a Hims account, dispute the HIMS* charge with your bank immediately and request a new card number. Also report the incident to Hims support so they can investigate whether your payment details were used without authorization.

Home›Browse Charges›Health›HIMS*

HIMS* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "HIMS*" charge is from Hims. Hims men's health subscription.

🌍 US🕐 8 min read📅 Updated May 22, 2026

Hims

Hims men's health subscription.

HIMS*

Why does this charge appear?

When Hims processes monthly subscription payments for its men's health products, the charge is routed through a payment system that truncates the merchant name and appends an asterisk to create the "HIMS*" descriptor you see on your statement. The asterisk format is a common convention used by payment processors to signal a recurring or subscription-based transaction, helping financial institutions categorize the charge type. If you are a Hims subscriber paying around $30 per month for services like hair loss treatment, erectile dysfunction medication, or skincare, this descriptor is the expected way that billing will appear across most major banks and credit card providers.

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Your next steps

Identify your Hims subscription

Log in to your Hims account at forhims.com to confirm which men's health subscription or product plan is associated with the HIMS* charge on your statement. Hims offers various plans including hair, skin, and sexual health products, so check which one you are actively enrolled in.

Match the charge amount

Compare the exact dollar amount of the HIMS* charge against your current Hims subscription plan pricing found in your account dashboard at forhims.com. If the amount differs from your expected billing, contact Hims customer support directly through their website to clarify the discrepancy.

Review your Hims billing history

Navigate to your account settings at forhims.com to view your full billing history and confirm the HIMS* charge aligns with your subscription renewal date. This helps you verify whether the charge is a routine recurring payment or an unexpected additional charge.

Cancel if no longer needed

If you no longer want the Hims men's health subscription generating future HIMS* charges, visit forhims.com/account to manage or cancel your plan. Make sure to cancel before your next billing cycle to avoid being charged again, and keep a confirmation of the cancellation for your records.

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How to cancel Hims

Hims bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Hims

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Legitimate or scam?

No, this is a legitimate charge from Hims. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the HIMS* Charge Legitimate or Fraud?

A HIMS* charge on your bank or credit card statement is almost always a legitimate transaction from Hims, a telehealth and men's health company that offers prescription and OTC treatments for hair loss, ED, skincare, and mental wellness. Hims uses the HIMS* billing descriptor — often followed by a product name or order number — when processing payments for subscriptions or one-time purchases. If you or someone in your household has used Hims, this charge is very likely valid.

Hims subscription plans bill automatically on a recurring cycle, generating the HIMS* descriptor each period
One-time product or consultation purchases from Hims also appear as HIMS* on statements
Charges may appear shortly after a free trial period ends if you enrolled in a Hims subscription
A household member or partner may have signed up for a Hims health treatment using your payment method

How to Verify the HIMS* Charge

1
Log into your Hims account
Visit forhims.com and sign in to review your order history and active subscriptions. Any recent HIMS* charge should correspond to a listed transaction in your account dashboard.
2
Search your email for Hims receipts
Search your inbox for emails from 'Hims' or 'forhims.com'. Hims sends order confirmation and billing emails that will match the date and amount of the HIMS* charge on your statement.
3
Check if a household member used Hims
Ask partners or family members if they signed up for a Hims treatment plan. Hims covers a range of health categories and a family member may have used your card without mentioning it.
4
Review your active Hims subscriptions
In your Hims account, navigate to 'Subscriptions' or 'My Plan' to see all recurring plans. A HIMS* charge could be from a subscription you forgot you enrolled in, such as a hair or skincare plan.
5
Contact your bank for transaction details
If you still can't place the HIMS* charge, call the number on the back of your card. Your bank can provide the exact merchant details, transaction date, and amount to help you pinpoint the source.

How to Dispute a HIMS* Charge

1
Act within 60 days
Most banks require you to dispute an unrecognized HIMS* charge within 60 days of your statement date. Act quickly to preserve your right to a chargeback if the charge turns out to be unauthorized.
2
Contact Hims customer support first
Reach out to Hims support at forhims.com/contact or via their chat support before escalating to your bank. Hims may issue a refund directly, which is often the fastest resolution for billing disputes.
3
File a chargeback with your bank
If Hims does not resolve the issue, contact your bank or card issuer to initiate a formal chargeback for the HIMS* charge. Provide your email receipts, account screenshots, and any communication with Hims as supporting evidence.
4
Request a new card number
If you suspect fraudulent use of your card for HIMS* charges, ask your bank to issue a replacement card with a new number. This will immediately stop any further unauthorized charges from appearing.

Tips for Managing Hims Charges

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Enable bank alerts for HIMS* charges so you're notified the moment each Hims billing cycle processes.

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Save all Hims order confirmation emails to easily match them against HIMS* charges on your statement.

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Keep your Hims account login saved so you can quickly verify any unexpected HIMS* charge at any time.

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Note your Hims subscription renewal date to anticipate when the next HIMS* charge will hit your account.

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Use a virtual card number for your Hims subscription to limit exposure if your card details are ever compromised.

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Use WhatIsThisCharge.net to identify related charges that may appear alongside HIMS* on your statement.

ℹ️ Note

In most cases, a HIMS* charge simply reflects an active Hims subscription or a recent product order — logging into forhims.com takes less than a minute and will usually confirm exactly what you were billed for. If everything checks out, no further action is needed.