What exactly is the CLASSPASS* charge on my bank statement?

The CLASSPASS* charge is how ClassPass, the fitness and wellness membership platform, appears on bank and credit card statements. It covers your monthly membership fee or any additional credit purchases made through ClassPass.

Why does the charge say CLASSPASS* instead of just ClassPass?

The asterisk in CLASSPASS* is a standard formatting convention used by payment processors. It simply indicates a recurring or subscription-based charge from ClassPass and does not indicate anything unusual about the transaction.

Can I get a refund for a CLASSPASS* charge?

ClassPass may offer refunds for charges made in error, such as billing after cancellation. Contact ClassPass support at classpass.com/help promptly, as refund eligibility depends on your plan terms and how recently the CLASSPASS* charge occurred.

How do I cancel ClassPass to stop future charges?

To cancel ClassPass, log into your account at classpass.com, go to 'Account Settings' > 'Plan,' and select 'Cancel Membership.' Cancel at least 24 hours before your next billing date to avoid another CLASSPASS* charge on your statement.

How do I stop future CLASSPASS* charges if I no longer want the service?

Cancel your ClassPass membership through the app or website before your next renewal date. You can also contact your bank to block future CLASSPASS* charges, though canceling directly through ClassPass is the recommended first step.

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CLASSPASS* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "CLASSPASS*" charge is from ClassPass. ClassPass fitness class subscription.

🌍 US🕐 7 min read📅 Updated May 22, 2026

ClassPass

ClassPass fitness class subscription.

CLASSPASS*

Why does this charge appear?

ClassPass uses the truncated billing descriptor "CLASSPASS*" on bank and credit card statements because payment processing networks like Visa and Mastercard impose strict character limits on merchant descriptors, typically capping them at around 20-25 characters. The asterisk following the name is a formatting convention used by ClassPass's payment processor to separate the merchant name from any additional descriptor information, such as a membership tier or billing cycle detail, that may follow it. If you see "CLASSPASS*" on your statement alongside a monthly charge of around $49.00, it is almost certainly your recurring ClassPass fitness subscription renewing automatically.

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Your next steps

Confirm Your ClassPass Subscription

Log in to your ClassPass account at classpass.com and check your membership details to verify that the CLASSPASS* charge on your statement matches your current subscription plan and billing cycle.

Review Your ClassPass Usage

While logged in to classpass.com, review your recent class bookings and credit usage to make sure the amount charged by ClassPass reflects the plan or any additional credits you may have used that month.

Check ClassPass Billing History

Navigate to your billing or payment history section within your ClassPass account at classpass.com to compare past CLASSPASS* charges and confirm there are no duplicate or unexpected charges beyond your normal subscription.

Cancel or Adjust Your ClassPass Plan if Needed

If you no longer want the subscription or wish to change your plan, visit classpass.com/account to modify or cancel your ClassPass membership before your next billing date to avoid future CLASSPASS* charges.

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How to cancel ClassPass

ClassPass bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at ClassPass

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Legitimate or scam?

No, this is a legitimate charge from ClassPass. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the CLASSPASS* Charge Legitimate or Fraud?

A CLASSPASS* charge on your bank or credit card statement is almost always a legitimate billing from ClassPass, the popular fitness membership platform that lets you book classes at gyms, studios, and wellness venues worldwide. This charge typically appears when your monthly ClassPass membership renews or when you purchase additional credits beyond your plan's allowance.

You or a household member signed up for a ClassPass monthly membership or free trial that converted to a paid plan
You used ClassPass credits to book fitness classes, gym visits, or wellness appointments and were billed for overages
Your ClassPass subscription auto-renewed at the start of a new billing cycle
You purchased a ClassPass gift card or one-time credit pack for yourself or someone else

How to Verify the CLASSPASS* Charge

1
Log into your ClassPass account
Visit classpass.com or open the ClassPass app and navigate to 'Account' > 'Billing History' to find a transaction matching the CLASSPASS* charge amount and date.
2
Search your email for ClassPass receipts
Search your inbox for emails from 'noreply@classpass.com' or 'ClassPass' — every billing event triggers a receipt email that will match the CLASSPASS* charge on your statement.
3
Check if a household member used ClassPass
Ask family members or housemates whether they signed up for ClassPass using a shared payment method, as the CLASSPASS* descriptor will appear the same regardless of which account was billed.
4
Review any free trial sign-ups
ClassPass frequently offers free trials that automatically convert to paid memberships. Check if you or someone in your household recently signed up for a ClassPass trial that may have ended.
5
Contact your bank for transaction details
If you're still unsure, call the number on the back of your card and ask your bank for the full merchant details associated with the CLASSPASS* charge, including the transaction ID.

How to Dispute a CLASSPASS* Charge

1
Act within 60 days of the charge
Most banks require disputes to be filed within 60 days of the CLASSPASS* charge appearing on your statement. Don't delay — gather your evidence and act quickly to protect your right to a chargeback.
2
Contact ClassPass support first
Reach out to ClassPass directly at classpass.com/help or via in-app chat before disputing with your bank. ClassPass can often resolve billing errors, issue refunds for unrecognized charges, or clarify what the CLASSPASS* charge covers.
3
File a chargeback with your bank
If ClassPass cannot resolve the issue, contact your bank or credit card issuer to dispute the CLASSPASS* charge. Provide your correspondence with ClassPass as supporting evidence for your chargeback claim.
4
Request a new card if fraud is suspected
If you believe the CLASSPASS* charge is the result of unauthorized account access or card fraud, ask your bank to cancel your current card and issue a new one to prevent further unauthorized charges.

Tips for Managing ClassPass Charges

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Enable billing notifications in the ClassPass app so you're alerted before each CLASSPASS* charge hits your account.

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Check your ClassPass credit usage mid-month to avoid surprise overage charges appearing as extra CLASSPASS* transactions.

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Secure your ClassPass account with a unique password and two-factor authentication to prevent unauthorized bookings and charges.

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Note your ClassPass billing cycle date — charges renew monthly on the same day, so plan cancellations at least 24 hours before renewal.

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Use a virtual card number for ClassPass subscriptions to easily block future CLASSPASS* charges if needed.

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Use WhatIsThisCharge.net to identify any related or unfamiliar charges that appear alongside CLASSPASS* on your statement.

ℹ️ Note

In most cases, a CLASSPASS* charge is simply your ClassPass fitness membership renewing automatically — a very common and expected transaction for anyone using the platform to book gym classes or wellness sessions. If the amount matches your plan's monthly rate, there is likely nothing to worry about.