Why did I get a PLANET FITNESS* charge I wasn't expecting?

Planet Fitness bills members automatically each month, and once a year charges an annual fee. If the timing surprised you, check your membership agreement for your specific billing dates.

Why does the charge say PLANET FITNESS* instead of just Planet Fitness?

The asterisk in PLANET FITNESS* is a standard billing descriptor truncation used by Planet Fitness's payment processor to identify the transaction on your bank statement.

Can I get a refund on a PLANET FITNESS* charge?

Planet Fitness generally does not issue refunds on monthly membership fees, but if you were charged in error or after cancellation, contact member services at 1-844-880-7180 to request a review.

How do I cancel my Planet Fitness membership to stop charges?

You must cancel your Planet Fitness membership in person at your home club or by sending a certified letter to your club — cancellations cannot be completed online or by phone per Planet Fitness policy.

How do I stop future PLANET FITNESS* charges after cancellation?

After canceling in person, ask Planet Fitness for a written cancellation confirmation and monitor your statement to ensure no further PLANET FITNESS* charges appear the following month.

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PLANET FITNESS* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "PLANET FITNESS*" charge is from Planet Fitness. Planet Fitness gym membership.

🌍 US🕐 8 min read📅 Updated May 22, 2026

Planet Fitness

Planet Fitness gym membership.

PLANET FITNESS*

Understanding this descriptor

Planet Fitness uses the truncated descriptor "PLANET FITNESS*" on bank statements because their billing system appends an asterisk to flag the charge as a recurring subscription, which helps payment processors and banks categorize it as an ongoing monthly membership rather than a one-time transaction. Many gym chains, including Planet Fitness, route their $10 monthly membership fees through third-party payment processors that automatically format merchant names with this asterisk notation to distinguish subscription-based billing. If you see "PLANET FITNESS*" on your statement, it is almost certainly your regular monthly gym membership charge and not an unauthorized transaction.

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Recommended actions

Confirm Your Planet Fitness Membership

The charge PLANET FITNESS* on your bank statement is a recognized billing descriptor for Planet Fitness gym memberships. Log in to your account at planetfitness.com to confirm your membership is active and that the charge amount matches your current membership plan.

Review Your Planet Fitness Billing Date

Planet Fitness typically bills members on a recurring monthly basis. Compare the date of the PLANET FITNESS* charge on your statement to your expected billing cycle in your Planet Fitness account to make sure it aligns with your normal payment schedule.

Check Which Planet Fitness Location You Are Enrolled At

If you have visited multiple Planet Fitness locations or recently signed up, visit planetfitness.com to verify which home club is associated with your membership and that you are being billed the correct rate for your chosen plan, such as Classic or Black Card.

Cancel If You No Longer Use Planet Fitness

If you recognize the PLANET FITNESS* charge but no longer wish to keep your membership, you can manage or cancel your membership by visiting planetfitness.com/account. Note that Planet Fitness may require cancellations to be completed in person or in writing at your home club, so check the cancellation policy for your specific location.

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How to cancel Planet Fitness

Planet Fitness bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Planet Fitness

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Is this charge fraudulent?

No, this is a legitimate charge from Planet Fitness. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the PLANET FITNESS* Charge Legitimate or Fraud?

If you see PLANET FITNESS* on your bank or credit card statement, it is most likely a legitimate charge from Planet Fitness, one of the largest gym chains in the United States. Planet Fitness uses this billing descriptor for monthly membership fees, annual fees, and any add-on services charged to your card on file. Here are the most common reasons this charge appears:

Your monthly Planet Fitness membership dues (typically $10–$25/month depending on your plan)
The annual Planet Fitness fee, usually billed once per year in addition to monthly dues
A Planet Fitness Black Card upgrade or add-on service charge
A new membership enrollment or reactivation fee at a Planet Fitness location

How to Verify the PLANET FITNESS* Charge

1
Log into your Planet Fitness account
Visit planetfitness.com and sign in to your member account to review your billing history and confirm any recent PLANET FITNESS* charges match your membership plan.
2
Search your email for Planet Fitness receipts
Search your inbox for emails from Planet Fitness (noreply@planetfitness.com) to find membership confirmation or billing receipts that correspond to the PLANET FITNESS* charge amount.
3
Check if a household member signed up
If you share finances with others, ask family members whether they signed up for a Planet Fitness membership or used your card to pay for a Black Card guest privilege add-on.
4
Review your Planet Fitness membership tier
Confirm whether you're on the Classic or Black Card plan at Planet Fitness, as different tiers have different monthly rates, which explains varying PLANET FITNESS* charge amounts.
5
Contact your bank for details
If you still can't place the PLANET FITNESS* charge, call the number on the back of your card and ask for the full merchant name, transaction date, and location associated with the charge.

How to Dispute a PLANET FITNESS* Charge

1
Act within 60 days
Most banks require you to dispute unauthorized charges within 60 days of the statement date. If you don't recognize the PLANET FITNESS* charge, start the dispute process as soon as possible.
2
Contact Planet Fitness first
Call Planet Fitness member services at 1-844-880-7180 or visit your local Planet Fitness club to ask about the charge — they can often issue a refund or clarify billing errors faster than a bank dispute.
3
File a chargeback with your bank
If Planet Fitness cannot resolve the issue, contact your bank or credit card issuer to file a formal chargeback for the PLANET FITNESS* charge, citing the transaction date and amount.
4
Request a new card if fraud is suspected
If you believe someone fraudulently used your card to open a Planet Fitness membership, ask your bank to cancel the card and issue a new one to prevent further unauthorized PLANET FITNESS* charges.

Tips for Managing Planet Fitness Charges

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Set a bank alert for PLANET FITNESS* charges so you're notified immediately each billing cycle.

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Save your Planet Fitness membership agreement to know exactly when and how much you'll be billed annually.

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Keep your Planet Fitness online account login current to quickly access billing details and update payment methods.

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Note your Planet Fitness billing date — annual fees typically hit in September or October depending on your join date.

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Cancel your Planet Fitness membership in person before the next billing date to avoid an unwanted PLANET FITNESS* charge.

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Use WhatIsThisCharge.net to identify any related or unfamiliar charges appearing alongside PLANET FITNESS* on your statement.

ℹ️ Note

In most cases, a PLANET FITNESS* charge is simply your routine Planet Fitness monthly membership fee or annual fee — a normal, expected part of your gym membership that requires no action on your part.