EL AL* Charge (What It Is + Is It Legit?)
â LegitimateThe "EL AL*" charge is from El Al Israel Airlines. El Al Israel Airlines flight ticket or fee.
El Al Israel Airlines
El Al Israel Airlines flight ticket or fee.
Category
Travel
Avg. Charge
Variable
Country
IL
Billing Cycle
One-time
Cancel At
booking.elal.com/manage/login
Support
+972-3-977-1111
Understanding this descriptor
When El Al Israel Airlines processes a ticket purchase or fee through its payment system, the charge is truncated to "EL AL*" on your bank statement because most card payment networks impose a strict character limit on merchant descriptors, forcing airlines to shorten their full registered name. El Al, Israel's national carrier, uses this abbreviated format across its booking platforms and third-party travel portals to fit within those constraints while still keeping enough of the brand name recognizable to customers. The asterisk following "EL AL" is a standard separator commonly added by payment processors to distinguish the merchant name from any additional transaction detail, such as a route code or booking reference, that may follow it.
Recommended actions
Confirm Your EL AL Booking
Log in to your El Al Israel Airlines account at elal.com and review your booking history to match the EL AL* charge on your statement with a specific flight ticket or fee you purchased.
Check Your Booking Details Online
Visit booking.elal.com/manage/login to access your El Al Israel Airlines reservation management page, where you can view your itinerary, any added fees, or ancillary charges that may correspond to the EL AL* transaction.
Review Any Extra El Al Fees
Consider whether the EL AL* charge could be related to additional El Al Israel Airlines fees such as seat selection, baggage allowance upgrades, or flight change fees that are billed separately from your base ticket price.
Contact El Al Customer Support
If you cannot reconcile the EL AL* charge with any known booking, reach out directly to El Al Israel Airlines customer service through the contact options available at elal.com to request a detailed breakdown of the specific transaction.
đĄ Tip â call before disputing
Try calling El Al Israel Airlines at +972-3-977-1111 first. Most refund requests get resolved in one call, and bank disputes take 10+ days.
âšī¸ International processing
This charge is processed in IL. You may see a foreign transaction fee from your bank (typically 1-3%).
Is this charge fraudulent?
No, this is a legitimate charge from El Al Israel Airlines. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
Common questions
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