Question 1

What is GLOVO MA* on my bank statement?

Accepted Answer

GLOVO MA* is a charge from Glovo Maroc, the food and grocery delivery service operating in Morocco. This charge appears when you place an order through the Glovo app for restaurant meals or grocery items delivered to your door. Glovo has been active in Morocco since 2018, making it their first African market. A typical order comes to around 80 MAD.

Question 2

I don't remember ordering anything from Glovo — should I be worried about this charge?

Accepted Answer

Not necessarily. The GLOVO MA* charge is a legitimate transaction from Glovo Maroc, a popular delivery platform in Morocco. Before disputing it with your bank, check whether anyone else with access to your account may have placed an order, and log in at glovoapp.com/en/login to review your recent order history. If you find no matching order after checking, then contact your bank to investigate further.

Question 3

How do I cancel my Glovo subscription to stop being charged GLOVO MA*?

Accepted Answer

To manage or cancel your Glovo Prime subscription, which is Glovo's recurring membership plan in Morocco, visit glovoapp.com/en/login and sign into your account. From there you can access your subscription settings and cancel to avoid future charges. Note that one-off order charges labeled GLOVO MA* are not subscription fees but individual delivery payments, so canceling the subscription will only stop recurring membership billing.

Question 4

Why is the GLOVO MA* charge on my statement different from what I expected to pay?

Accepted Answer

The amount shown as GLOVO MA* may differ slightly from your in-app total due to currency conversion fees applied by your bank, small authorization holds, or promotional discounts that were applied after the initial charge was captured. A standard Glovo Maroc order typically runs around 80 MAD. To verify the exact breakdown of your charge, log in to your account at glovoapp.com/en/login and check your order receipt under your order history.

GLOVO MA* Charge (What It Is + Is It Legit?)

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