What exactly is the INWI* charge on my bank statement?

The INWI* charge is a billing descriptor used by Inwi Maroc, a major Moroccan telecom provider, when processing payments for mobile plans, internet services, or prepaid top-ups on your card.

Why does the charge say INWI* instead of Inwi Maroc?

Inwi Maroc uses the shortened merchant descriptor 'INWI*' when submitting charges to card networks, which is standard practice for telecom companies and does not indicate anything suspicious.

Can I get a refund on an INWI* charge from Inwi Maroc?

Refunds are possible if the INWI* charge was a duplicate, billing error, or unauthorized transaction. Contact Inwi Maroc customer support at 888 or via inwi.ma to request a review and potential refund.

How do I cancel my Inwi Maroc subscription to stop INWI* charges?

To cancel, log into your account at inwi.ma, visit your subscription settings, and follow the cancellation steps. You can also visit an Inwi Maroc store in person or call 888 to request cancellation directly.

How do I stop future INWI* charges from appearing on my card?

Log into your Inwi Maroc account and remove your saved card details from the payment methods section, or contact Inwi Maroc support to disable auto-renewal on your plan before the next billing cycle.

Home›Browse Charges›Telecom›INWI*

INWI* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "INWI*" charge is from Inwi Maroc. Inwi recharge ou abonnement mensuel.

🌍 MA🕐 7 min read📅 Updated May 22, 2026

Inwi Maroc

Inwi recharge ou abonnement mensuel.

INWI*

Why this shows on your statement

When Inwi Maroc processes monthly subscription payments and mobile recharge transactions, the billing system truncates the company name to the shortened prefix "INWI*" due to character limits enforced by international payment networks like Visa and Mastercard, which typically cap merchant descriptors at 22 characters or fewer. The asterisk following "INWI" is a standard separator used by payment processors to distinguish the brand identifier from any additional transaction detail, such as a plan type or reference code, that may follow it. If you see "INWI*" on your bank statement for around 79 MAD on a recurring monthly basis, it almost certainly reflects a legitimate charge from Inwi Maroc for a mobile plan or prepaid top-up service in Morocco.

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What should you do?

Identify the INWI* charge

Log in to your bank account and check the exact amount and date of the INWI* charge. This charge is associated with Inwi Maroc and typically reflects a mobile recharge or monthly subscription payment for their telecom services in Morocco.

Verify your Inwi Maroc account activity

Visit inwi.ma and log in to your Inwi Maroc account to confirm the charge matches a recent recharge, data plan, or monthly subscription you authorized. Cross-reference the billing date and amount shown on your bank statement with your Inwi account history.

Manage or cancel your Inwi subscription

If you no longer wish to continue the service that triggered the INWI* charge, visit inwi.ma/account to review your active plans and subscriptions. From there you can modify, pause, or cancel your Inwi Maroc subscription to prevent future recurring charges.

Contact Inwi Maroc support if needed

If the INWI* charge amount does not match any plan or recharge in your Inwi Maroc account history, reach out to Inwi Maroc customer support directly through inwi.ma to request a detailed billing breakdown and resolve any discrepancy before it recurs.

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How to cancel Inwi Maroc

Inwi Maroc bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Inwi Maroc

ℹ️ International processing

This charge is processed in MA. You may see a foreign transaction fee from your bank (typically 1-3%).

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Should you be worried?

No, this is a legitimate charge from Inwi Maroc. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the INWI* Charge Legitimate or Fraud?

An INWI* charge on your bank or credit card statement almost always originates from Inwi Maroc, one of Morocco's leading telecommunications providers offering mobile, internet, and data services. This charge is typically legitimate and reflects a billing event tied to your Inwi Maroc account. Common reasons you may see INWI* on your statement include:

Monthly mobile or data plan subscription renewal from Inwi Maroc
A one-time top-up or prepaid credit purchase on an Inwi account
An additional service or roaming add-on billed by Inwi Maroc
A family member or household user sharing your payment method for their Inwi Maroc plan

How to Verify the INWI* Charge

1
Log into your Inwi Maroc account
Visit inwi.ma and sign in to your customer portal. Navigate to your billing history to confirm whether the INWI* charge amount matches a recent invoice or renewal date.
2
Search your email for Inwi Maroc receipts
Search your inbox for 'Inwi' or 'inwi.ma' to locate any confirmation emails or payment receipts that correspond to the INWI* charge date and amount.
3
Check with household members
Ask family members or roommates whether they used your card to pay for an Inwi Maroc plan, top-up, or data add-on, as the INWI* descriptor may appear for shared payment methods.
4
Review your active Inwi Maroc subscriptions
Check whether you have an active postpaid plan, internet subscription, or auto-renewal service with Inwi Maroc that could generate a recurring INWI* charge each billing cycle.
5
Contact your bank for transaction details
Call the number on the back of your card and ask your bank for the full merchant details tied to the INWI* transaction, including the merchant ID and transaction location, to confirm its origin.

How to Dispute a INWI* Charge

1
Act within 60 days of the charge
Most banks require you to dispute an unrecognized INWI* charge within 60 days of your statement date. Act promptly to preserve your right to a full chargeback or refund.
2
Contact Inwi Maroc customer service first
Reach out to Inwi Maroc directly via their customer support line at 888 or through inwi.ma before escalating. Many billing errors or duplicate INWI* charges can be resolved quickly at this stage.
3
File a chargeback with your bank
If Inwi Maroc cannot resolve the issue, contact your bank or card issuer and formally dispute the INWI* charge. Provide your statement, any email correspondence with Inwi Maroc, and a description of the issue.
4
Request a new card if fraud is suspected
If you believe the INWI* charge is the result of unauthorized card use or fraud, ask your bank to cancel your current card and issue a replacement to prevent further unauthorized charges.

Tips for Managing Inwi Maroc Charges

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Enable bank alerts for any INWI* transaction so you're notified immediately when Inwi Maroc processes a charge.

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Save all Inwi Maroc invoices and payment confirmations in a dedicated email folder for easy reference during disputes.

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Keep your Inwi Maroc online account credentials up to date so you can quickly access billing history when an INWI* charge appears.

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Note your Inwi Maroc billing cycle date so you can anticipate when the recurring INWI* charge will appear each month.

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Use a dedicated card for Inwi Maroc payments to make INWI* charges easy to track and isolate from other expenses.

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Use WhatIsThisCharge.net to identify related charges or unfamiliar telecom billing descriptors on your statement.

ℹ️ Note

In most cases, an INWI* charge is a routine, legitimate billing event from Inwi Maroc for a mobile or internet service you or a household member actively uses — a quick check of your inwi.ma account is usually all it takes to confirm it.