Question 1

What is the TELADOC* charge on my bank statement?

Accepted Answer

The TELADOC* charge on your bank statement is from Teladoc Health, a telehealth service that connects you with licensed doctors online or by phone. This charge typically appears as around $75.00 and represents a virtual doctor consultation you had or a membership fee associated with your Teladoc Health account. If you recently spoke with a doctor through the Teladoc platform, this is a legitimate charge for that service.

Question 2

I don't remember using Teladoc Health — why was I charged $75.00?

Accepted Answer

There are a few reasons you might see a $75.00 charge from Teladoc Health even if you don't immediately recognize it. Your employer or health insurance plan may have set up a Teladoc Health membership on your behalf, or a family member on your plan may have used the service. It's also possible you scheduled a consultation and forgot about it. Log in to your account at teladochealth.com/account to review your consultation history and billing details to confirm whether the charge is tied to your account activity.

Question 3

How do I cancel my Teladoc Health membership to stop future charges?

Accepted Answer

To cancel your Teladoc Health membership and prevent future charges, visit teladochealth.com/account and log in to your account. From there you can manage your membership settings and submit a cancellation request. If you have trouble canceling online, you can also contact Teladoc Health customer support directly through their website. Keep in mind that if your Teladoc access is provided through your employer or insurance plan, you may need to contact them instead to remove the benefit.

Question 4

Is the TELADOC* charge a one-time fee or will it keep appearing on my statement?

Accepted Answer

Whether the TELADOC* charge is one-time or recurring depends on how you use Teladoc Health. A single $75.00 charge typically reflects a one-time virtual doctor consultation fee. However, if you are enrolled in a subscription or membership plan through Teladoc Health, you may see recurring charges on your statement. To check your billing arrangement and see if you have an active subscription, log in at teladochealth.com/account where you can review your plan details and turn off any recurring billing if needed.

TELADOC* Charge (What It Is + Is It Legit?)

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