Question 1

What is the INDIGO* charge on my bank statement?

Accepted Answer

The INDIGO* charge on your bank statement is a payment to IndiGo Airlines, one of India's most popular low-cost carriers. This charge represents a flight ticket purchase or an associated fee such as seat selection, baggage, or a booking amendment fee. IndiGo operates domestic and international routes across India, so if you or someone with access to your payment method recently booked a flight through goindigo.in or the IndiGo app, this charge is the result of that transaction.

Question 2

I don't remember booking an IndiGo flight — could this INDIGO* charge be fraud?

Accepted Answer

Not necessarily. The INDIGO* charge is a legitimate billing descriptor used by IndiGo Airlines for flight tickets and ancillary fees. Before assuming fraud, check whether a family member or travel agent may have booked a flight using your card. Also consider that add-on fees like extra baggage or seat upgrades can sometimes appear as separate charges. If you still cannot account for it, contact your bank and also reach out to IndiGo directly to verify. You can review or manage any existing bookings at goindigo.in/edit-booking.html.

Question 3

How do I cancel my IndiGo booking to get a refund for the INDIGO* charge?

Accepted Answer

To cancel your IndiGo booking and request a refund, visit goindigo.in/edit-booking.html and log in with your booking reference number and last name. From there you can cancel your flight and initiate a refund. Keep in mind that IndiGo is a low-cost airline, so refund eligibility and the amount returned will depend on the fare type you purchased and how far in advance you cancel. Some discounted fares may be non-refundable, though you may still receive a credit for future travel.

Question 4

Why does the INDIGO* charge show a different amount than what I expected to pay for my flight?

Accepted Answer

IndiGo Airlines charges are variable because the final billing amount can include multiple components beyond the base fare. Your INDIGO* charge may reflect add-ons such as checked baggage fees, seat selection charges, travel insurance, meal options, or booking convenience fees. It is also possible that a separate INDIGO* charge appears for each add-on purchased. To get a full breakdown of what you were billed for, log into your booking at goindigo.in/edit-booking.html or check the confirmation email sent to you by IndiGo at the time of purchase.

INDIGO* Charge (What It Is + Is It Legit?)

Why does this charge appear?

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Is this charge fraudulent?

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