Question 1

What is the JEJU AIR* charge on my bank statement?

Accepted Answer

The JEJU AIR* charge on your bank statement is a payment to Jeju Air, a South Korean low-cost airline. This charge represents the purchase of a flight ticket through Jeju Air. The amount will vary depending on the fare, route, and any add-ons selected at the time of booking. If you have recently booked a flight to or from South Korea or within Asia via Jeju Air, this charge is legitimate and expected.

Question 2

I don't remember booking a Jeju Air flight — how can I check my reservation?

Accepted Answer

You can verify your Jeju Air booking by visiting jejuair.net/en/ibe/mypage/viewOnOffReservationList.do and logging into your account to view your reservation history. Check if anyone else with access to your payment method may have made the purchase. If you find no matching reservation and still do not recognize the charge, contact Jeju Air customer support directly or reach out to your bank to dispute the transaction.

Question 3

How do I cancel my Jeju Air booking to get a refund for this charge?

Accepted Answer

To cancel your Jeju Air booking, go to jejuair.net/en/ibe/mypage/viewOnOffReservationList.do and log in to your account to access your reservation list. From there you can select the booking you wish to cancel. Keep in mind that Jeju Air is a low-cost carrier, so refund eligibility depends on the fare type purchased and how far in advance you cancel. Some discounted fares may be non-refundable, so review the fare conditions associated with your specific ticket before cancelling.

Question 4

Why does the JEJU AIR* charge show a different amount than what I expected to pay?

Accepted Answer

The JEJU AIR* charge amount can differ from your initial estimate for several reasons. Jeju Air may charge in Korean Won, and currency conversion fees applied by your bank or card issuer can affect the final amount shown in your local currency. Additionally, the total may include taxes, airport fees, seat selection, baggage fees, or travel insurance added during checkout. To review the full breakdown of your booking costs, log in at jejuair.net/en/ibe/mypage/viewOnOffReservationList.do and check your reservation details.

JEJU AIR* Charge (What It Is + Is It Legit?)

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