What exactly is the KAYO SPORTS* charge on my bank statement?

The KAYO SPORTS* charge is the billing descriptor used by Kayo Sports when they process your subscription payment. It confirms your plan is active and renewing as expected.

Why does the charge say KAYO SPORTS* instead of just Kayo Sports?

The asterisk in KAYO SPORTS* is a standard formatting character used by payment processors. It is the official descriptor Kayo Sports uses for all recurring subscription transactions.

Can I get a refund for a KAYO SPORTS* charge?

Kayo Sports generally does not offer refunds for unused subscription periods, but you can contact their support team at help.kayosports.com.au to request a goodwill refund, especially if you forgot to cancel.

How do I cancel my Kayo Sports subscription to stop future charges?

Log into kayosports.com.au, go to 'My Account', select 'Manage Subscription', and choose 'Cancel Plan'. Cancel at least 24 hours before your renewal date to avoid the next KAYO SPORTS* charge.

How do I stop future KAYO SPORTS* charges if I no longer want the service?

Cancel your Kayo Sports subscription directly through your account settings online. You can also remove your card details from the Kayo Sports payment section after cancelling to ensure no further charges occur.

Home›Browse Charges›Streaming›KAYO SPORTS*

KAYO SPORTS* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "KAYO SPORTS*" charge is from Kayo Sports. Kayo Sports streaming subscription Australia.

🌍 AU🕐 7 min read📅 Updated May 22, 2026

Kayo Sports

Kayo Sports streaming subscription Australia.

KAYO SPORTS*

What is this charge?

When Kayo Sports processes subscription payments through its billing system, the charge is submitted to payment networks using a truncated merchant descriptor format, which is why "KAYO SPORTS*" shows up on your bank statement rather than the full brand name. The asterisk following the descriptor is a standard convention used by payment processors to separate the merchant name from additional transaction identifiers, such as a subscription reference or billing region code, which may or may not be visible depending on your bank's statement formatting. Australian subscribers paying the $25.00 monthly fee for Kayo Sports will consistently see this shortened descriptor, as it reflects how the company's payment gateway registers the recurring charge with card networks like Visa and Mastercard.

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How to handle this charge

Confirm your Kayo Sports subscription

Log in to your Kayo Sports account at kayosports.com.au and check your subscription details to confirm the KAYO SPORTS* charge matches your current plan and billing cycle.

Check who in your household uses Kayo Sports

The KAYO SPORTS* charge may have been set up by a family member or housemate. Ask around to see if someone else subscribed to Kayo Sports using a shared payment method before assuming the charge is unexpected.

Review your Kayo Sports billing history

Visit kayosports.com.au and navigate to your account billing section to compare past KAYO SPORTS* charges on your statement, ensuring the amount and frequency align with your chosen plan such as Basic or Premium.

Cancel your Kayo Sports subscription if no longer needed

If you no longer want to be charged by Kayo Sports, go directly to kayosports.com.au/account to manage or cancel your subscription before the next billing date to avoid future KAYO SPORTS* charges appearing on your statement.

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How to cancel Kayo Sports

Kayo Sports bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Kayo Sports

ℹ️ International processing

This charge is processed in AU. You may see a foreign transaction fee from your bank (typically 1-3%).

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Quick fraud check

No, this is a legitimate charge from Kayo Sports. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the KAYO SPORTS* Charge Legitimate or Fraud?

If you see KAYO SPORTS* on your bank or credit card statement, it is almost certainly a legitimate charge from Kayo Sports, Australia's leading sports streaming platform. Kayo Sports uses this billing descriptor when processing subscription payments, so seeing it does not automatically indicate fraud.

You or a household member signed up for a Kayo Sports Basic, Essential, or Premium plan
A free trial period on Kayo Sports has ended and billing has now commenced automatically
Your Kayo Sports subscription has renewed on its monthly or annual billing cycle
A plan upgrade on Kayo Sports triggered a prorated or full charge under the KAYO SPORTS* descriptor

How to Verify the KAYO SPORTS* Charge

1
Log into your Kayo Sports account
Visit kayosports.com.au and sign in. Navigate to 'My Account' then 'Billing' to review your subscription plan and recent payment history.
2
Search your email for Kayo Sports receipts
Search your inbox for emails from Kayo Sports or noreply@kayosports.com.au. Billing confirmation emails will match the KAYO SPORTS* charge date and amount.
3
Check household members
Ask family members or housemates if they signed up for Kayo Sports using your payment method, as shared billing is a common reason for an unexpected KAYO SPORTS* charge.
4
Review your active subscriptions
Check any password managers or subscription tracking apps to see if a Kayo Sports account is linked to your card, especially if you signed up during a promotional offer.
5
Contact your bank for details
If you still cannot place the KAYO SPORTS* charge, call your bank to get the full transaction details, including the merchant ID and transaction date, before concluding it is fraudulent.

How to Dispute a KAYO SPORTS* Charge

1
Act within 60 days
Most banks require you to dispute an unrecognised KAYO SPORTS* charge within 60 days of the statement date, so act quickly to preserve your chargeback rights.
2
Contact Kayo Sports first
Reach out to Kayo Sports support at help.kayosports.com.au. Explain the charge and request a refund — resolving it directly is faster than a bank dispute and may avoid a chargeback process.
3
File a chargeback with your bank
If Kayo Sports does not resolve the issue, contact your bank or credit card provider and formally dispute the KAYO SPORTS* charge as unauthorised, providing any supporting correspondence.
4
Request a new card number
If you believe your card details were stolen and used for a fraudulent Kayo Sports subscription, ask your bank to cancel and reissue your card to prevent further KAYO SPORTS* charges.

Tips for Managing Kayo Sports Charges

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Set a calendar reminder before your Kayo Sports free trial ends to avoid an unexpected KAYO SPORTS* charge.

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Save your Kayo Sports billing confirmation emails so you can quickly match any KAYO SPORTS* charge on your statement.

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Use a unique email and strong password for your Kayo Sports account to prevent unauthorised access and fraudulent KAYO SPORTS* charges.

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Note your Kayo Sports monthly renewal date and check your bank statement around that time each month for the KAYO SPORTS* charge.

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Enable bank transaction alerts so you are notified immediately whenever a KAYO SPORTS* charge is processed to your card.

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Use WhatIsThisCharge.net to identify any other unfamiliar charges that appear alongside KAYO SPORTS* on your statement.

ℹ️ Note

In most cases, a KAYO SPORTS* charge is simply your recurring Kayo Sports streaming subscription renewing as expected — often after a forgotten free trial or a plan signed up by a household member. A quick login to your Kayo Sports account will usually clear up any confusion within minutes.