OLA* Charge (What It Is + Is It Legit?)

When Ola Cabs processes ride payments in India, their billing system transmits a truncated merchant identifier to your bank rather than the full company name, which is why you see "OLA*" followed by a transaction reference on your statement. Ola uses payment gateway integrations with processors like Razorpay or their internal billing infrastructure, which apply a shortened prefix code to keep descriptors within the character limits imposed by card networks such as Visa and Mastercard. The asterisk after "OLA" is a standard delimiter used by these payment systems to separate the brand prefix from any additional trip or booking reference data appended to the charge.

No, this is a legitimate charge from Ola Cabs. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Frequently Asked Questions