What exactly is the RAPIDO* charge on my bank statement?

The RAPIDO* charge is a payment processed by Rapido, the ride-hailing platform, for a bike taxi, auto, or cab ride completed through their app. The asterisk is part of the merchant billing descriptor Rapido uses with payment processors.

Why does the charge say RAPIDO* instead of just 'Rapido'?

Payment processors and banks often truncate or modify merchant names, which is why Rapido appears as RAPIDO* on your statement. The asterisk typically separates the merchant name from a ride or transaction identifier appended by their billing system.

Can I get a refund for a RAPIDO* charge?

Yes — if the RAPIDO* charge is for a cancelled ride, a billing error, or an unauthorized transaction, contact Rapido support through the app. Rapido typically processes refunds to the original payment method within 5–7 business days.

How do I cancel a Rapido subscription to stop recurring charges?

Open the Rapido app, go to your profile, and navigate to 'My Plans' or 'Subscriptions.' Select the active plan and choose to cancel. You should receive a confirmation, and no further RAPIDO* subscription charges will be billed after the current period ends.

How do I stop future unauthorized RAPIDO* charges?

Remove your saved payment method from the Rapido app under 'Payment Settings,' change your Rapido account password immediately, and ask your bank to block further charges from the RAPIDO* merchant descriptor if fraud is suspected.

Home›Browse Charges›Travel›RAPIDO*

RAPIDO* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "RAPIDO*" charge is from Rapido. Rapido bike taxi ride India.

🌍 IN🕐 8 min read📅 Updated May 22, 2026

Rapido

Rapido bike taxi ride India.

RAPIDO*

Understanding this descriptor

When Rapido processes payments for its bike taxi rides across India, the billing system truncates the company name and appends an asterisk to create the shortened descriptor "RAPIDO*" that appears on your bank statement. This format is a standard convention used by Indian payment gateways and card networks, where the asterisk acts as a separator that may be followed by a transaction ID or merchant subcategory code, though many banks display only the prefix. If you recently booked a Rapido bike taxi ride for around ₹80, this descriptor confirms the charge is legitimate and originates from Rapido's ride-hailing platform.

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Recommended actions

Match the charge to a Rapido ride

Log into your Rapido account at rapido.bike and check your ride history to match the RAPIDO* charge on your bank statement to a specific bike taxi trip you took in India, confirming the date and fare align.

Review your Rapido trip details

Open the Rapido app or visit rapido.bike to review the fare breakdown for the trip in question, making sure the amount charged matches what was quoted or metered during your ride, including any applicable surge pricing or fees.

Manage or cancel your Rapido account

If you no longer use Rapido and want to prevent future RAPIDO* charges, visit rapido.bike to manage your account settings, remove saved payment methods, or submit a request to deactivate your account entirely.

Contact Rapido support for clarification

If the RAPIDO* charge amount looks incorrect or you cannot find a matching ride in your history, reach out to Rapido's customer support directly through rapido.bike to request a detailed receipt or dispute the specific transaction.

ℹ️ International processing

This charge is processed in IN. You may see a foreign transaction fee from your bank (typically 1-3%).

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Is this charge fraudulent?

No, this is a legitimate charge from Rapido. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the RAPIDO* Charge Legitimate or Fraud?

If you see RAPIDO* on your bank or credit card statement, it most likely comes from Rapido, a popular ride-hailing and bike-taxi service operating primarily in India. This charge is typically legitimate and reflects payment for a completed ride, delivery, or any associated service fee processed through the Rapido platform.

You or a family member recently booked a Rapido bike taxi, auto, or cab ride
Rapido charged a convenience fee or surge pricing on top of your base fare
A saved payment method on your Rapido account was used for an automatic fare settlement
A promotional credit or referral bonus was applied, resulting in a smaller-than-expected RAPIDO* charge

How to Verify the RAPIDO* Charge

1
Check your Rapido ride history
Log into your Rapido app and navigate to 'My Rides' or 'Trip History' to match the charge amount and date with a specific completed journey.
2
Search your email for Rapido receipts
Look in your inbox for fare receipts or booking confirmations from Rapido. Search for 'Rapido receipt' or 'RAPIDO*' to find matching transaction emails.
3
Check household or shared-account members
Ask family members or anyone who has access to your payment method whether they booked a Rapido ride recently using your linked card or UPI.
4
Review any Rapido subscriptions or passes
Rapido offers ride passes and subscription plans. Check your Rapido account under 'Offers & Plans' to see if a recurring RAPIDO* charge is tied to an active subscription.
5
Contact your bank for transaction details
If you still cannot identify the RAPIDO* charge, call your bank and request the full merchant descriptor and transaction ID to cross-reference with Rapido support.

How to Dispute a RAPIDO* Charge

1
Act within 60 days of the charge
Most banks require you to report unauthorized RAPIDO* charges within 60 days of the statement date. The sooner you act, the better your chances of a full refund.
2
Contact Rapido customer support first
Reach out to Rapido through the in-app 'Help' section or their official support channels. Provide the trip ID and charge amount so Rapido can investigate and potentially issue a refund directly.
3
File a chargeback with your bank or card issuer
If Rapido does not resolve the issue, contact your bank or credit card provider and formally dispute the RAPIDO* charge. Provide your trip history screenshots and any Rapido correspondence as evidence.
4
Request a new card if fraud is suspected
If you believe your card details were stolen and used fraudulently on Rapido, ask your bank to cancel the compromised card and issue a replacement to prevent further unauthorized RAPIDO* charges.

Tips for Managing Rapido Charges

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Enable transaction alerts on your bank app so every RAPIDO* charge triggers an instant notification.

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Always save your Rapido ride receipts — they make matching any RAPIDO* bank entry fast and simple.

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Secure your Rapido account with a strong password and two-factor authentication to prevent unauthorized rides.

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If you hold a Rapido ride pass, note its renewal date to anticipate recurring RAPIDO* charges on your statement.

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Use a virtual card number for Rapido payments to limit exposure if your payment details are ever compromised.

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Use WhatIsThisCharge.net to identify related charges or other unfamiliar travel service entries on your statement.

ℹ️ Note

In most cases, a RAPIDO* charge is a completely legitimate fare or service fee from Rapido, simply reflecting a recent bike taxi, auto, or cab ride you or a household member completed through the app. A quick check of your Rapido trip history is usually all it takes to confirm the charge and put your mind at ease.