SU* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "SU*" charge is from Aeroflot. Aeroflot abbreviated billing descriptor.
Aeroflot
Aeroflot abbreviated billing descriptor.
Category
Travel
Avg. Charge
Variable
Country
RU
Billing Cycle
One-time
Cancel At
aeroflot.ru/sb/pnr/app/ru-en#
Support
+7-495-223-5555
Why does this charge appear?
When Aeroflot processes payments through certain international booking and ticketing platforms, the transaction is routed through a payment intermediary that uses the "SU\*" prefix — SU being the official IATA airline code assigned to Aeroflot, which the Russian carrier uses as its shortened billing identifier. This abbreviated format appears because many payment processors handling airline transactions default to IATA codes rather than full carrier names, and Aeroflot's billing systems, particularly for tickets purchased outside of Russia, rely on this code-based descriptor to identify the charge. If you recently booked a flight with Aeroflot or purchased a ticket through a travel agency or online booking platform serving Russian routes, the SU\* entry on your statement is simply how that transaction was reported by the payment network.
What should you do?
Recognize the SU* billing code
The charge labeled SU* on your bank statement is an abbreviated billing descriptor used by Aeroflot, the Russian airline. SU is Aeroflot's official IATA airline code, so any flight bookings, ticket changes, or ancillary services purchased through Aeroflot will typically appear this way rather than spelling out the full airline name.
Match the charge to your Aeroflot booking
Log in to your Aeroflot account at aeroflot.ru and review your booking history to match the charge amount with a specific reservation or ticket purchase. Check your email for any Aeroflot confirmation messages that include a PNR (passenger name record) number, which you can use to look up your booking details directly at aeroflot.ru/sb/pnr/app/ru-en#
Review your Aeroflot fare and ancillary fees
Keep in mind that Aeroflot may bill separately for the base fare, seat selection, baggage fees, or itinerary changes, each potentially showing as a distinct SU* charge. Cross-reference the exact amounts on your statement with any Aeroflot receipts or booking confirmations you received to ensure every SU* charge is accounted for.
Cancel or modify your Aeroflot booking if needed
If the charge reflects a booking you no longer need or wish to dispute, visit aeroflot.ru/sb/pnr/app/ru-en# to manage or cancel your reservation. Review Aeroflot's fare rules carefully before canceling, as refund eligibility depends on your ticket type, and contact Aeroflot customer support through aeroflot.ru if you need assistance resolving a billing discrepancy.
Is this charge fraudulent?
No, this is a legitimate charge from Aeroflot. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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