Question 1

What is the UNIQLO* charge on my bank statement?

Accepted Answer

The UNIQLO* charge on your bank statement is a legitimate purchase from Uniqlo, the popular Japanese casual and functional clothing retailer. This charge reflects a clothing purchase you made either online or in-store. Typical Uniqlo transactions range from $15.00 to $150.00 depending on the items purchased, such as their signature LifeWear basics, fleece jackets, or other apparel.

Question 2

I don't remember ordering from Uniqlo — how do I check or cancel my order?

Accepted Answer

You can review or manage your Uniqlo online orders by visiting uniqlo.com/us/en/member/orders/online-store. Log in with the email address you used at checkout to see your order history. If you do not recognize the charge and believe it may be unauthorized, you should also contact your bank to dispute the transaction, as Uniqlo charges typically fall between $15.00 and $150.00.

Question 3

Why does my statement show UNIQLO* instead of just Uniqlo?

Accepted Answer

The asterisk in UNIQLO* is simply how Uniqlo's payment processor formats the merchant name when it appears on bank and credit card statements. This is a standard billing descriptor used by many retailers and does not indicate anything unusual. It is the same legitimate Uniqlo clothing company, and the charge reflects a casual or functional clothing purchase you made through them.

Question 4

Can I get a refund for a Uniqlo charge I see on my statement?

Accepted Answer

Yes, Uniqlo does accept returns and can issue refunds for eligible purchases. To start the process for an online order, visit uniqlo.com/us/en/member/orders/online-store and log in to find the specific order. Uniqlo generally allows returns within 30 days of purchase for unworn items with tags attached. Once a refund is processed, you should see the credit reflected on your statement, typically reversing the original charge which ranged between $15.00 and $150.00.

UNIQLO* Charge (What It Is + Is It Legit?)

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