ALITALIA* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "ALITALIA*" charge is from ITA Airways (Alitalia). ITA Airways (formerly Alitalia) Italy flight ticket.
ITA Airways (Alitalia)
ITA Airways (formerly Alitalia) Italy flight ticket.
Category
Travel
Avg. Charge
Variable
Country
IT
Billing Cycle
One-time
Cancel At
ita-airways.com/at/en/manage-my-bookings/manage/manage-my-bookings
Support
+39-06-6564-9
Why does this charge appear?
When Alitalia collapsed in 2021 and was restructured as ITA Airways, the airline's legacy billing infrastructure and payment processor registrations retained the original "ALITALIA\*" merchant identifier, which is why that older descriptor continues to surface on bank statements even for tickets purchased through ITA Airways. The asterisk following the name is a common truncation marker used by payment processors to indicate that additional transaction reference data follows, and the merchant name itself was never updated in the global card network records during the transition to the new brand. If you recently booked a flight to or from Italy and see ALITALIA\* on your statement, it almost certainly reflects a legitimate ITA Airways purchase rather than any unauthorized charge.
What should you do?
Match the charge to your booking
Log in to your ITA Airways account at itaairways.com and review your booking history to confirm the ALITALIA* charge matches a flight ticket purchase, including the amount and travel date.
Check your booking details
Visit the ITA Airways manage my bookings page at ita-airways.com/at/en/manage-my-bookings/manage/manage-my-bookings to view your reservation, confirm your itinerary, and verify the charge reflects the correct fare and any added services.
Review cancellation or change options
If your travel plans have changed, use the ITA Airways manage my bookings tool at ita-airways.com/at/en/manage-my-bookings/manage/manage-my-bookings to cancel or modify your reservation and check whether you are eligible for a refund on the ALITALIA* charge.
Contact ITA Airways support if needed
If the ALITALIA* charge amount does not match your booking or you need clarification, reach out directly to ITA Airways customer service through itaairways.com to resolve any discrepancies before contacting your bank.
Is this charge fraudulent?
No, this is a legitimate charge from ITA Airways (Alitalia). However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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