Why does ALLSTATE* appear on my bank statement instead of 'Allstate Insurance'?

Banks and card processors truncate merchant names, so Allstate's full company name appears as ALLSTATE* followed by additional identifiers like a policy number or state code on your statement.

Why does the ALLSTATE* amount look different from my usual Allstate premium?

Allstate may adjust your premium at renewal due to rate changes, added coverage, or policy modifications. Log into your Allstate account or call 1-800-255-7828 to get a full breakdown of the new charge.

Can I get a refund for an ALLSTATE* charge?

If you cancelled your Allstate policy mid-term, you may be entitled to a prorated refund. Contact Allstate directly at 1-800-255-7828 to request a refund for any overpaid premiums.

How do I cancel my Allstate policy to stop ALLSTATE* charges?

To cancel an Allstate policy, call Allstate at 1-800-255-7828, log into your account at allstate.com, or contact your local Allstate agent. Cancellation will stop future ALLSTATE* charges from appearing on your statement.

How do I stop future ALLSTATE* charges if I no longer want autopay?

Log into your Allstate account at allstate.com, navigate to billing settings, and disable the autopay option. You can also call Allstate customer service to remove your card from automatic billing.

Home›Browse Charges›Insurance›ALLSTATE*

ALLSTATE* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "ALLSTATE*" charge is from Allstate Insurance. Allstate insurance premium payment.

🌍 US🕐 7 min read📅 Updated May 22, 2026

Allstate Insurance

Allstate insurance premium payment.

ALLSTATE*

What is this charge?

When Allstate Insurance processes monthly premium payments, their billing system transmits a truncated version of the company name followed by an asterisk, resulting in "ALLSTATE*" appearing on your bank statement rather than the full "Allstate Insurance" name. The asterisk in this descriptor is a formatting convention used by payment processors to separate the merchant name from additional billing identifiers, such as a policy number or regional code, which may or may not display depending on your bank's character limit. If you're paying around $125.00 each month for an auto, home, or life insurance policy, this charge is almost certainly your Allstate premium and is nothing to be concerned about.

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How to handle this charge

Confirm Your Allstate Policy

Log in to your Allstate account at allstate.com and check your active insurance policies to confirm the ALLSTATE* charge matches your current premium amount and billing date.

Review Your Allstate Billing History

Navigate to the billing section of your Allstate account at allstate.com to compare the charge on your bank statement with your official Allstate payment history and ensure no duplicate or unexpected payments were made.

Contact Allstate Directly

If the ALLSTATE* charge amount looks unfamiliar or different from your expected premium, call Allstate customer service at 1-800-255-7828 or visit allstate.com to speak with a representative who can clarify the specific charge details.

Manage or Cancel Your Allstate Coverage

If you no longer need the policy tied to this ALLSTATE* charge or want to adjust your coverage and billing preferences, visit allstate.com/account to manage your policy, update payment settings, or cancel your Allstate insurance plan.

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How to cancel Allstate Insurance

Allstate Insurance bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Allstate Insurance

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Quick fraud check

No, this is a legitimate charge from Allstate Insurance. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

ℹ️ Note

In most cases, seeing "ALLSTATE*" on your statement is completely normal. Before assuming fraud, check your recent purchases — most mystery charges have a simple explanation.

Is the ALLSTATE* Charge Legitimate or Fraud?

If you see ALLSTATE* on your bank or credit card statement, this charge is most likely a legitimate billing from Allstate Insurance, one of the largest insurance providers in the United States. Allstate uses the descriptor ALLSTATE* for automatic premium payments related to auto, home, life, or renters insurance policies.

Common reasons you may see an ALLSTATE* charge include:

Automatic monthly or semi-annual auto insurance premium payment
Home or renters insurance policy renewal billing
Allstate life insurance or supplemental health plan premium
Allstate roadside assistance or protection plan subscription
A newly enrolled Allstate policy set up with autopay

If you do not recognize the ALLSTATE* charge and have no known Allstate policy, it is worth investigating further, as unauthorized charges can occasionally occur.

How to Verify the ALLSTATE* Charge

1
Log into your Allstate account
Visit allstate.com and sign into your account to review active policies and recent billing transactions. The payment history section will show if an ALLSTATE* charge matches a premium due date.
2
Search your email for Allstate receipts
Search your inbox for emails from Allstate using keywords like 'Allstate payment confirmation' or 'Allstate billing.' Allstate typically sends an email receipt each time a payment is processed.
3
Check if a household member has an Allstate policy
Ask family members or housemates whether they have an Allstate insurance policy linked to your shared payment method, as the ALLSTATE* charge may be for their premium.
4
Review your insurance documents
Locate any Allstate policy documents or declaration pages you may have received by mail or email. These will confirm your billing schedule and the amount Allstate should be charging.
5
Contact Allstate customer service
Call Allstate at 1-800-255-7828 or use their online chat to provide the charge date and amount. An Allstate representative can confirm whether the ALLSTATE* charge is tied to one of your policies.

How to Dispute an ALLSTATE* Charge

1
Act within 60 days of the charge
Most banks require you to dispute an unauthorized ALLSTATE* charge within 60 days of the statement date. Act quickly to preserve your right to a chargeback or refund.
2
Contact Allstate directly first
Call Allstate at 1-800-255-7828 and explain the unauthorized or incorrect ALLSTATE* charge. Allstate may be able to resolve billing errors, issue a refund, or identify the source of the charge faster than a bank dispute.
3
File a chargeback with your bank
If Allstate cannot resolve the issue, contact your bank or credit card issuer and request a chargeback for the ALLSTATE* charge. Provide any communication with Allstate as supporting documentation.
4
Request a new card number if fraud is suspected
If you believe your card details were used fraudulently to pay for an Allstate policy you never authorized, ask your bank to issue a new card to prevent further unauthorized ALLSTATE* charges.