What is the PROGRESSIVE* charge on my bank statement?

The PROGRESSIVE* charge is a billing descriptor used by Progressive Insurance when collecting insurance premium payments. It typically corresponds to your auto, home, renters, or other insurance policy installment.

Why does the charge say PROGRESSIVE* instead of Progressive Insurance?

Banks and card networks truncate merchant names to fit character limits, so Progressive Insurance appears as PROGRESSIVE* on your statement. This is standard practice and does not indicate anything suspicious.

Can I get a refund on a PROGRESSIVE* charge?

Yes — if you were overcharged or cancelled your Progressive Insurance policy mid-term, you may be entitled to a prorated refund. Contact Progressive Insurance at 1-800-776-4737 to request one directly.

How do I cancel my Progressive Insurance policy to stop PROGRESSIVE* charges?

You can cancel a Progressive Insurance policy by calling 1-800-776-4737, logging into your online account, or contacting your local Progressive agent. Request written confirmation of cancellation to avoid future PROGRESSIVE* charges.

How do I stop future PROGRESSIVE* charges from Progressive Insurance?

Log into your Progressive Insurance account and disable AutoPay under billing settings, or call Progressive to remove your payment method. Always confirm the change is saved to prevent future automatic PROGRESSIVE* charges.

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PROGRESSIVE* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "PROGRESSIVE*" charge is from Progressive Insurance. Progressive auto insurance premium.

🌍 US🕐 7 min read📅 Updated May 22, 2026

Progressive Insurance

Progressive auto insurance premium.

PROGRESSIVE*

Why does this charge appear?

Progressive Insurance uses the truncated descriptor "PROGRESSIVE*" on bank statements because most payment processing networks cap merchant name fields at a limited number of characters, and the asterisk is a standard delimiter used to separate a company's primary identifier from any additional billing detail such as a policy number or account code. When Progressive's billing system submits your monthly auto insurance premium charge to the card networks, the full corporate name gets shortened to fit within these technical constraints, leaving cardholders with the abbreviated "PROGRESSIVE*" label rather than the complete "Progressive Insurance" name. If you see this charge for around $110.00 appearing on a monthly basis, it is almost certainly your recurring auto insurance premium processed directly through Progressive's own billing platform.

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Your next steps

Confirm your Progressive policy

Log in to your Progressive Insurance account at progressive.com to verify that the PROGRESSIVE* charge matches your current auto insurance premium amount and billing date. Cross-check it with your policy documents or any recent renewal notices from Progressive.

Check your billing cycle

Review your Progressive Insurance payment schedule to determine if you are on a monthly, semi-annual, or annual billing plan. The PROGRESSIVE* charge should align with the payment frequency you selected when you enrolled or last updated your policy.

Review or update your policy settings

Visit progressive.com/account to review your auto insurance coverage details, payment method on file, and autopay settings. If the charge amount seems higher than expected, check whether your policy recently renewed, your coverage changed, or a rate adjustment was applied.

Cancel or adjust if needed

If you no longer want to continue your Progressive auto insurance coverage or wish to change your payment plan, visit progressive.com/account to manage or cancel your policy directly. You can also call Progressive Insurance customer service to discuss your options before making any changes.

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How to cancel Progressive Insurance

Progressive Insurance bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Progressive Insurance

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Legitimate or scam?

No, this is a legitimate charge from Progressive Insurance. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the PROGRESSIVE* Charge Legitimate or Fraud?

The PROGRESSIVE* charge on your bank or credit card statement is almost always a legitimate billing from Progressive Insurance, one of the largest auto, home, and specialty insurance providers in the United States. This descriptor appears when Progressive Insurance processes a payment for your insurance premium — whether monthly, semi-annual, or annual. Here are the most common reasons you'll see this charge:

Automatic monthly premium payment for your Progressive auto insurance policy
Renewal payment for a Progressive home, renters, or motorcycle insurance policy
A down payment or installment charge after signing up for a new Progressive policy
Payment processed through Progressive's Snapshot® or usage-based insurance program

How to Verify the PROGRESSIVE* Charge

1
Log into your Progressive Insurance account
Visit Progressive.com and sign in to review your active policies and billing history. Any PROGRESSIVE* charge should match a payment listed in your account's billing section.
2
Search your email for Progressive receipts
Search your inbox for emails from Progressive Insurance (noreply@progressive.com or billing@progressive.com) confirming a payment that matches the charge amount and date.
3
Check with household members
Ask family members or housemates if they set up a Progressive Insurance policy using your shared payment method, as multiple policies can appear as separate PROGRESSIVE* charges.
4
Review your insurance policy schedule
Check your Progressive Insurance policy documents for your premium due dates and installment amounts — PROGRESSIVE* charges should align with your agreed billing schedule.
5
Contact your bank for charge details
Ask your bank for the full merchant details behind the PROGRESSIVE* descriptor, including the merchant ID, which can help confirm it originated from Progressive Insurance.

How to Dispute a PROGRESSIVE* Charge

1
Act within 60 days
Report any unauthorized PROGRESSIVE* charge to your bank within 60 days of the statement date to stay within the Fair Credit Billing Act dispute window and protect your chargeback rights.
2
Contact Progressive Insurance directly first
Call Progressive Insurance at 1-800-776-4737 or use their online chat to report the unexpected PROGRESSIVE* charge — billing errors are often resolved faster this way than through a bank dispute.
3
File a chargeback with your bank
If Progressive Insurance cannot resolve the issue, contact your bank or credit card issuer to formally dispute the PROGRESSIVE* charge. Provide any documentation, including your policy cancellation confirmation if applicable.
4
Request a new card if fraud is suspected
If you believe the PROGRESSIVE* charge is fraudulent and not linked to any policy you own, ask your bank to cancel your card and issue a new one to prevent further unauthorized charges.

Tips for Managing Progressive Insurance Charges

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Enable billing alerts in your Progressive Insurance account so you're notified before each PROGRESSIVE* charge is processed.

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Save your Progressive Insurance policy declarations page — it lists your exact premium amounts to cross-check against PROGRESSIVE* charges.

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Keep your Progressive Insurance online account credentials updated to quickly access billing history whenever a PROGRESSIVE* charge appears.

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Note your Progressive Insurance renewal dates on your calendar so PROGRESSIVE* charges never catch you off guard.

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If you cancel a Progressive Insurance policy, confirm in writing and monitor statements for any residual PROGRESSIVE* charges.

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Use WhatIsThisCharge.net to identify related charges that may appear alongside PROGRESSIVE* on your statement.

ℹ️ Note

The PROGRESSIVE* charge is typically a routine, expected insurance premium payment from Progressive Insurance — most people who see it simply forgot about an upcoming auto or home insurance installment. Double-check your Progressive account before disputing, as this charge is legitimate in the vast majority of cases.