What exactly is the AMAZON MX* charge on my statement?

The AMAZON MX* charge is a transaction billed by AMAZON MX, Amazon's Mexican marketplace at amazon.com.mx. It covers purchases, Prime Mexico memberships, or digital content bought through the platform.

Why does the charge say AMAZON MX* instead of just Amazon?

The 'MX*' suffix indicates the charge was processed through Amazon's Mexican entity, AMAZON MX. The asterisk is a standard billing descriptor separator used to append order or product details.

Can I get a refund for an AMAZON MX* charge?

Yes. Log into amazon.com.mx and initiate a return or refund request through 'Returns & Orders.' AMAZON MX typically processes eligible refunds within 3–5 business days to your original payment method.

How do I cancel my AMAZON MX subscription to stop recurring charges?

Sign in to amazon.com.mx, go to 'Account & Lists' > 'Prime' or 'Memberships & Subscriptions,' and select 'End Membership.' This will stop future recurring AMAZON MX* charges for that subscription.

How do I stop future AMAZON MX* charges if I no longer want to use the service?

Remove your payment method from AMAZON MX by visiting amazon.com.mx > 'Account & Lists' > 'Manage payment methods,' then delete your card. Also cancel any active subscriptions to fully prevent future AMAZON MX* charges.

Home›Browse Charges›Shopping›AMAZON MX*

AMAZON MX* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "AMAZON MX*" charge is from Amazon Mexico. Purchase or subscription from Amazon Mexico. This descriptor appears on Mexican bank statements for Amazon marketplace purchases.

🌍 MX🕐 7 min read📅 Updated May 22, 2026

Amazon Mexico

Purchase or subscription from Amazon Mexico. This descriptor appears on Mexican bank statements for Amazon marketplace purchases.

AMAZON MX*

What is this charge?

Amazon Mexico bills customers under the shortened descriptor "AMAZON MX\*" because payment processing networks like Visa and Mastercard impose strict character limits on merchant descriptors, typically capping them at 22 characters or fewer. Rather than truncating the full name awkwardly, Amazon uses the internationally recognized country code "MX" paired with an asterisk to signal that a sub-item or specific transaction detail follows, a format Amazon consistently applies across its regional storefronts worldwide. If you see "AMAZON MX\*" on your bank statement, it almost certainly reflects a purchase or active subscription made through the Amazon Mexico marketplace at amazon.com.mx.

🛡️

Got a suspicious message or link?

Free

Detect scams in seconds — texts, emails, websites & more, instant results.

🛡️ Check for Scam →

✅

How to handle this charge

Log Into Amazon Mexico

Visit amazon.com.mx and sign into your account to review your order history. Look for any recent purchases that match the amount shown next to the AMAZON MX* charge on your bank statement.

Check Your Amazon Mexico Subscriptions

If you cannot find a matching order, navigate to your account settings on amazon.com.mx and check for any active subscriptions such as Amazon Prime Mexico, which may be billing you on a monthly or annual cycle.

Review Your Amazon Mexico Digital Charges

Check your Amazon Mexico account for any digital purchases such as Kindle books, Prime Video rentals, or Amazon Music charges, as these can sometimes appear as separate AMAZON MX* entries on your bank statement distinct from physical orders.

Cancel an Unwanted Amazon Mexico Subscription

If you find a subscription on Amazon Mexico that you no longer want or do not recognize authorizing, visit amazon.com.mx/gp/help/customer/display.html?nodeId=201909600 to manage or cancel the subscription and prevent future AMAZON MX* charges from appearing on your statement.

💡 Tip — call before disputing

Try calling Amazon Mexico at 800-226-3331 first. Most refund requests get resolved in one call, and bank disputes take 10+ days.

ℹ️ International processing

This charge is processed in MX. You may see a foreign transaction fee from your bank (typically 1-3%).

🛡

Quick fraud check

No, this is a legitimate charge from Amazon Mexico. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

ℹ️ Note

In most cases, seeing "AMAZON MX*" on your statement is completely normal. Before assuming fraud, check your recent purchases — most mystery charges have a simple explanation.

Is the AMAZON MX* Charge Legitimate or Fraud?

The AMAZON MX* charge on your bank or credit card statement is typically a legitimate transaction processed by AMAZON MX, which is Amazon's marketplace for Mexico (amazon.com.mx). This charge appears when you make a purchase, subscribe to a service like Amazon Prime Mexico, or have a recurring digital subscription billed through the Mexican Amazon platform.

Common legitimate reasons you might see an AMAZON MX* charge include:

A product order placed on Amazon.com.mx
An Amazon Prime Mexico subscription renewal
A digital content purchase such as Kindle books, Prime Video, or Amazon Music through AMAZON MX
A household or family member's purchase made using your linked payment method on AMAZON MX
An Amazon Web Services (AWS) charge billed through the Mexican entity

However, if you do not recognize the AMAZON MX* charge and have no connection to Amazon Mexico, it could indicate unauthorized use of your card. Review your account carefully before concluding it is fraudulent.

How to Verify the AMAZON MX* Charge

1
Log into your AMAZON MX account
Visit amazon.com.mx and sign in. Navigate to 'Returns & Orders' to check if any recent purchases match the AMAZON MX* charge amount and date on your statement.
2
Search your email for AMAZON MX receipts
Search your inbox for emails from amazon.com.mx or with the subject 'Your Amazon.com.mx order.' AMAZON MX sends order confirmations and subscription renewal notices by email.
3
Check household members and shared accounts
Ask family members or roommates if they used your payment method on AMAZON MX. Amazon allows multiple users under one account, which can result in unexpected AMAZON MX* charges.
4
Review your AMAZON MX subscriptions
Go to amazon.com.mx, then 'Account & Lists' > 'Memberships & Subscriptions.' Check for active Amazon Prime Mexico or other recurring AMAZON MX services tied to your card.
5
Contact your bank for transaction details
If you still cannot verify the AMAZON MX* charge, call the number on the back of your card. Your bank can provide the exact merchant ID and transaction details for the AMAZON MX charge.

How to Dispute an AMAZON MX* Charge

1
Act within 60 days of the charge
Most banks require you to dispute an unrecognized AMAZON MX* charge within 60 days of the statement date. Acting quickly improves your chances of a successful chargeback.
2
Contact AMAZON MX customer service first
Reach out to Amazon Mexico support at amazon.com.mx/contact-us before involving your bank. AMAZON MX can often issue a refund faster than a formal bank dispute process.
3
File a chargeback with your bank
If AMAZON MX does not resolve the issue, contact your bank and formally dispute the AMAZON MX* charge. Provide your order history, email records, and any communication with AMAZON MX as evidence.
4
Request a new card number
If the AMAZON MX* charge is confirmed fraudulent, ask your bank to cancel your current card and issue a new one to prevent additional unauthorized AMAZON MX or other charges.