Question 1

What is the RAPPI MX* charge on my bank statement?

Accepted Answer

The RAPPI MX* charge is a delivery fee from Rappi Mexico, a popular food and goods delivery app operating in Mexico. The charge typically appears as around 150 MXN and is often processed through a payment processor called dLocal, which is why it may look unfamiliar on your statement. If you have recently ordered food or groceries through the Rappi app in Mexico, this charge is legitimate and corresponds to your delivery service fee.

Question 2

Why does my RAPPI MX* charge show dLocal as the processor instead of Rappi directly?

Accepted Answer

Rappi Mexico uses dLocal as a third-party payment processor to handle transactions in Latin America. This means your 150 MXN charge may show dLocal alongside the RAPPI MX* descriptor on your bank statement. This is completely normal and does not indicate fraud. The underlying charge still comes from Rappi for your food or delivery order placed through their platform in Mexico.

Question 3

How do I cancel my Rappi subscription to stop future RAPPI MX* charges?

Accepted Answer

To cancel your Rappi subscription and prevent future RAPPI MX* charges from appearing on your statement, visit rappi.com.mx/account and log in to your account. From there you can manage or cancel any active Rappi Prime or subscription plan you have enrolled in. Keep in mind that one-time delivery charges of around 150 MXN will still appear for individual orders if you continue placing them, even without a subscription.

Question 4

I don't remember ordering anything from Rappi — should I dispute the 150 MXN RAPPI MX* charge?

Accepted Answer

Before disputing the charge, it is worth checking whether anyone else with access to your account or payment method may have placed a Rappi order in Mexico. You can review your order history by logging in at rappi.com.mx/account to see if a recent food or delivery order matches the 150 MXN charge. If you find no matching order and confirm no one you know made the purchase, you should contact Rappi Mexico customer support first, as they can look up the transaction. If Rappi cannot verify the charge, you may then escalate a dispute with your bank.

RAPPI MX* Charge (What It Is + Is It Legit?)

Why does this charge appear?

What should you do?

Is this charge fraudulent?

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