What exactly is the AMAZON UK* charge on my bank statement?

The AMAZON UK* charge is the billing descriptor used by AMAZON UK when processing payments for purchases, Prime memberships, or digital services made through Amazon.co.uk.

Why does the charge say AMAZON UK* instead of just Amazon?

AMAZON UK uses the AMAZON UK* prefix to distinguish UK-based transactions from other Amazon entities. The asterisk is a standard billing format used by AMAZON UK's payment processor to categorise the charge type.

Can I get a refund for an AMAZON UK* charge?

Yes. Contact AMAZON UK customer service through Amazon.co.uk/help. For eligible orders, AMAZON UK typically processes refunds within 3–5 business days back to your original payment method.

How do I cancel a subscription causing AMAZON UK* charges?

Log into Amazon.co.uk, go to Account > Memberships & Subscriptions, and cancel the relevant subscription. AMAZON UK will stop billing you at the end of the current billing cycle.

How do I stop future AMAZON UK* charges appearing on my account?

Cancel all active AMAZON UK subscriptions, remove your card from Amazon.co.uk under Account > Payment options, and monitor your statements to confirm no further AMAZON UK* charges appear.

Home›Browse Charges›Shopping›AMAZON UK*

AMAZON UK* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "AMAZON UK*" charge is from Amazon UK. Amazon.co.uk purchase charge.

🌍 GB✅ Verified by 2 users🕐 7 min read📅 Updated May 22, 2026

Amazon UK

Amazon.co.uk purchase charge.

AMAZON UK*

Why does this charge appear?

When Amazon processes payments through its UK billing system, the charge is routed via Amazon's internal payment infrastructure, which truncates the merchant name and appends an asterisk to separate the brand identifier from any additional order reference data that may follow. The "AMAZON UK*" format is a standardised descriptor used by Amazon.co.uk to identify UK-based transactions on bank statements, distinguishing them from purchases made through other Amazon regional marketplaces such as Amazon.de or Amazon.fr. If you recently made a one-time purchase on Amazon.co.uk, this descriptor is the expected way that charge will appear, regardless of what you bought.

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Your next steps

Check Your Amazon UK Orders

Visit amazon.co.uk/orders and log in to your account to review your recent order history. The AMAZON UK* charge should correspond to a recent purchase, subscription, or digital content bought through Amazon UK.

Match the Charge Amount

Compare the exact amount shown as AMAZON UK* on your bank statement with the order total listed in your Amazon UK order history at amazon.co.uk/orders, keeping in mind that taxes and delivery fees may affect the final billed amount.

Check for Active Amazon UK Subscriptions

If you cannot find a matching order, visit amazon.co.uk and navigate to your account settings to check for active subscriptions such as Amazon Prime UK or any other recurring Amazon UK services that may have triggered the AMAZON UK* charge.

Contact Amazon UK Support If Needed

If you have reviewed your orders and subscriptions at amazon.co.uk/orders and still cannot identify the AMAZON UK* charge, contact Amazon UK customer support directly through amazon.co.uk to request a full breakdown of the transaction before considering a dispute with your bank.

ℹ️ International processing

This charge is processed in GB. You may see a foreign transaction fee from your bank (typically 1-3%).

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Legitimate or scam?

No, this is a legitimate charge from Amazon UK. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

ℹ️ Note

In most cases, seeing "AMAZON UK*" on your statement is completely normal. Before assuming fraud, check your recent purchases — most mystery charges have a simple explanation.

Is the AMAZON UK* Charge Legitimate or Fraud?

An AMAZON UK* charge on your bank or credit card statement is almost always a legitimate transaction processed by AMAZON UK, the British arm of the global Amazon marketplace. This billing descriptor appears when you make a purchase, subscribe to a service like Amazon Prime, or use digital services through Amazon's UK platform.

Common reasons you might see an AMAZON UK* charge include:

A product order placed on Amazon.co.uk
An Amazon Prime UK membership renewal (monthly or annual)
A digital purchase such as a Kindle eBook, Amazon Music, or Prime Video rental
An Audible subscription billed through AMAZON UK
An Amazon Kids+ or Alexa skill subscription renewal

However, if you do not recognise the exact amount or timing of an AMAZON UK* charge, it is worth investigating further, as unauthorised use of your payment details can occasionally occur.

How to Verify the AMAZON UK* Charge

1
Log into your Amazon UK account
Visit Amazon.co.uk and go to 'Returns & Orders' or 'Account & Lists > Your Orders' to find a transaction matching the AMAZON UK* charge amount and date.
2
Check your Amazon UK order history
Filter your order history by date to find the specific AMAZON UK* transaction. Don't forget to check digital orders under 'Digital Orders' in your account settings.
3
Search your email for Amazon UK receipts
Search your inbox for emails from amazon.co.uk or 'Amazon UK' around the charge date. AMAZON UK sends order confirmation and payment receipt emails for every transaction.
4
Check household or family members
If you share an Amazon household, another member may have made a purchase billed under your payment method, resulting in an unexpected AMAZON UK* charge.
5
Review your Amazon UK subscriptions
Go to Account > Memberships & Subscriptions on Amazon.co.uk to see all active subscriptions billed by AMAZON UK, including Prime, Audible, and Kindle Unlimited.

How to Dispute an AMAZON UK* Charge

1
Act promptly within 60 days
Most banks allow you to dispute an unrecognised AMAZON UK* charge within 60 days of the statement date. Act quickly to preserve your right to a chargeback.
2
Contact AMAZON UK customer service first
Visit Amazon.co.uk/help or call Amazon UK to report the charge. AMAZON UK can often issue a refund directly, which is faster than a bank dispute.
3
File a chargeback with your bank
If AMAZON UK does not resolve the issue, contact your bank or card issuer to file a formal chargeback, citing the unrecognised AMAZON UK* charge with all relevant details.
4
Request a new card number
If you suspect fraud involving the AMAZON UK* charge, ask your bank to cancel the compromised card and issue a new one to prevent further unauthorised transactions.