Question 1

What is the JUST EAT* charge on my bank statement?

Accepted Answer

The JUST EAT* charge on your bank statement is a payment for a food delivery order placed through Just Eat, one of the UK's most popular food delivery platforms. The charge typically appears around £20.00 but will reflect the exact amount you spent on your order including any delivery fees. It is a completely legitimate charge and simply means you or someone with access to your account ordered food through Just Eat.

Question 2

I don't remember ordering from Just Eat recently, should I be worried about this charge?

Accepted Answer

If you see a JUST EAT* charge you don't recognise, first check whether anyone else in your household may have placed a Just Eat order using your payment details. You can review your order history by logging into your Just Eat account at just-eat.co.uk/account, where all past orders are listed with dates and amounts. If after checking you still cannot account for the charge, contact your bank to flag it as unauthorised and also reach out to Just Eat's customer support directly.

Question 3

How do I stop future charges from Just Eat appearing on my account?

Accepted Answer

To prevent future Just Eat charges, you can remove your saved payment details or delete your account entirely by visiting just-eat.co.uk/account and navigating to the payment settings section. If you have a Just Eat Plus subscription, make sure to cancel that as well from the same account page to avoid recurring membership fees. Once your payment method is removed, no further charges labelled JUST EAT* should appear on your bank statement.

Question 4

Why does my Just Eat order show as JUST EAT* rather than the restaurant name on my statement?

Accepted Answer

When you order through Just Eat, the payment is processed by Just Eat directly rather than the individual restaurant, which is why your bank statement shows JUST EAT* instead of the name of the restaurant you ordered from. Just Eat acts as the payment intermediary for all orders placed on their platform across the UK. The amount shown, typically around £20.00, represents the full cost of your order including food items and any applicable delivery or service fees paid to Just Eat.

JUST EAT* Charge (What It Is + Is It Legit?)

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