BB&T* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "BB&T*" charge is from BB&T Truist. BB&T now Truist banking fee descriptor.
BB&T Truist
BB&T now Truist banking fee descriptor.
Category
Banking
Avg. Charge
Variable
Country
US
Billing Cycle
One-time
Cancel At
truist.com/contact
Support
1-844-487-8478
Why does this charge appear?
When BB&T merged with SunTrust in 2019 to form Truist Financial, the legacy billing infrastructure inherited from BB&T continued to generate the truncated descriptor "BB&T*" on bank statements during the transition period, as updating payment processing systems across millions of accounts takes time and occurs in phases. The asterisk following "BB&T" is a standard formatting convention used by payment processors to indicate that additional transaction detail follows, though it often gets cut off due to character limits imposed by card networks and banking systems. If you see "BB&T*" on your statement, it is most likely a fee or charge originating from a Truist account or service that still runs through the older BB&T billing platform.
What should you do?
Identify the BB&T* charge
The BB&T* descriptor on your bank statement is associated with BB&T, now operating as Truist Bank. This charge typically reflects a banking fee such as a monthly maintenance fee, overdraft fee, or other account-related charge tied to your Truist account.
Log in to your Truist account
Visit truist.com and sign in to your online banking account to review your recent transaction history. Look for any fee notifications or account alerts that correspond to the BB&T* charge to confirm exactly what service or fee it represents.
Review your account fee schedule
While logged in at truist.com, check your account agreement or fee schedule under your account settings. BB&T Truist charges vary by account type, so confirming whether the BB&T* amount matches your expected fee structure will help you determine if the charge is accurate.
Contact Truist if you have questions
If you do not recognize the BB&T* charge or believe it was applied in error, reach out to BB&T Truist directly through their contact page at truist.com/contact. A Truist representative can explain the charge in detail and, if applicable, process a fee reversal or adjustment on your account.
Is this charge fraudulent?
No, this is a legitimate charge from BB&T Truist. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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