Question 1

What does 'CITI CARD*' mean on my bank statement?

Accepted Answer

CITI CARD* is a charge descriptor used by Citi Credit Card to identify payments or fees associated with your Citi credit card account. This is a legitimate banking charge and typically appears when you make a payment toward your Citi credit card balance or when Citi applies an annual fee, late fee, or other account-related fee. The amount will vary depending on your payment or the specific fee being charged.

Question 2

I don't remember making a Citi credit card payment — should I be worried about this charge?

Accepted Answer

In most cases, CITI CARD* is a legitimate charge from Citi Credit Card and is not fraudulent. It could reflect an automatic payment you set up, a minimum payment that was processed, or a scheduled fee on your account. Log into your Citi account at citi.com/credit-cards to review your recent transactions and payment history. If you still do not recognize the charge after checking your account, contact Citi customer service directly to dispute it.

Question 3

How do I find out the exact amount associated with my CITI CARD* charge?

Accepted Answer

The amount for a CITI CARD* charge is variable and depends on your specific account activity. It could be a payment you made, an annual fee, a late payment fee, or another account charge. To see the exact breakdown, visit citi.com/credit-cards and log into your account. From there you can view your statement history and identify exactly what the charge corresponds to, including the date and description.

Question 4

Can I stop CITI CARD* charges from appearing on my bank account?

Accepted Answer

CITI CARD* charges will continue to appear as long as you have an active Citi credit card account with outstanding balances, scheduled payments, or applicable fees. If you want to close your Citi credit card account and stop future charges, you can manage your account or initiate a closure at citi.com/credit-cards. Keep in mind that any remaining balance must be paid in full before the account can be fully closed, and some fees may still apply during the closure process.

CITI CARD* Charge (What It Is + Is It Legit?)

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