DIGI MY Charge (What It Is + Is It Legit?)
â LegitimateThe "DIGI MY" charge is from Digi. Digi Malaysia mobile service bill.
Digi
Digi Malaysia mobile service bill.
Category
Telecom
Avg. Charge
Variable
Country
MY
Billing Cycle
Monthly
Cancel At
digi.com.my/customer/account/login
Support
+60-16-2211-800
Why this shows on your statement
When Digi processes monthly mobile service bills for its Malaysian customers, the charge appears on bank statements as DIGI MY because payment systems automatically append the ISO country code "MY" for Malaysia to distinguish regional billing transactions. This truncated format is a result of character limits imposed by international banking and card network standards, which typically cap merchant descriptors at a short string that combines the brand name with a location identifier. If you see DIGI MY on your statement, it is simply your regular Digi Malaysia mobile plan or service charge, billed on a monthly cycle.
What should you do?
Log in to your Digi account
Visit digi.com.my and sign in to your Digi account to review your latest billing statement. The DIGI MY charge should correspond to your current mobile service plan or any add-ons you have active.
Match the charge to your Digi plan
Compare the amount charged under DIGI MY with your Digi Malaysia mobile plan fee. Check if the amount reflects your base subscription, any data add-ons, or international roaming charges you may have used during the billing period.
Review your Digi billing history
Inside your Digi account at digi.com.my, navigate to your billing or payment history section to confirm the DIGI MY charge appears as an official invoice. This will show a breakdown of all charges and confirm the payment was processed correctly by Digi.
Contact Digi support if the amount looks wrong
If the DIGI MY charge does not match your expected Digi plan cost or you see an unexpected amount, reach out to Digi Malaysia customer support directly through digi.com.my to clarify the billing discrepancy before assuming it is an error.
How to cancel Digi
Digi bills you Monthly. To stop future charges, cancel from your account directly.
Cancel at DigiđĄ Tip â call before disputing
Try calling Digi at +60-16-2211-800 first. Most refund requests get resolved in one call, and bank disputes take 10+ days.
âšī¸ International processing
This charge is processed in MY. You may see a foreign transaction fee from your bank (typically 1-3%).
Should you be worried?
No, this is a legitimate charge from Digi. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
Questions and answers
Was this page helpful?
Community Reports (0)
0 votesNo votes yet â be the first to report on this charge!
Have you seen this charge? Help others by voting:
Community Comments (0)
No comments yet. Be the first to share your experience!
Share your experience
Your email is only used to verify your comment and will never be shown publicly.
Search Another Charge
Popular Charges
Shopee Malaysia
IPAY88-SHOPEE
Grab Malaysia
GRAB MY
Maybank
MAYBANK*
AirAsia
AIR ASIA*
AirAsia
AK*
Related Charges
Need to dispute this charge?
Generate a professional dispute letter in seconds with our AI tool.
Open Charge AssistantCommunity Verified
Real user reports
Free to Use
Always free to check
Secure & Private
Your data is safe
Help Millions
48K+ charges identified