Question 1

What is the FASTMAIL* charge on my bank statement?

Accepted Answer

The FASTMAIL* charge is a subscription fee for Fastmail, a paid email hosting service. Fastmail offers premium email accounts with custom domains, enhanced privacy, and no ads. The charge typically ranges from $3.00 to $9.00 depending on which plan you signed up for. If you use Fastmail for your personal or business email, this is a legitimate recurring subscription charge.

Question 2

How do I cancel my Fastmail subscription to stop these charges?

Accepted Answer

To cancel your Fastmail subscription, log into your account at app.fastmail.com and navigate to your billing or subscription settings. From there you can cancel your plan to prevent future charges. Once cancelled, you will typically retain access until the end of your current billing period. The charges of $3.00 to $9.00 per month will stop after cancellation is confirmed.

Question 3

I don't remember signing up for Fastmail — could this be a fraudulent charge?

Accepted Answer

The FASTMAIL* charge is most likely legitimate if someone in your household signed up for a Fastmail email hosting account. Fastmail is a well-known, reputable email provider and the charge between $3.00 and $9.00 is consistent with their standard subscription pricing. Before disputing it, check if anyone you know may have created an account. You can also visit app.fastmail.com and try logging in with your email to verify. If you truly have no connection to the account, contact your bank to dispute the charge.

Question 4

Why does Fastmail charge different amounts — sometimes $3 and sometimes $9?

Accepted Answer

Fastmail offers several subscription tiers, which is why the FASTMAIL* charge can vary between $3.00 and $9.00. Their plans differ based on storage capacity, the number of user accounts, and features like custom domain support. A basic individual plan will cost less per month, while a plan with more storage or multiple users will cost more. To see exactly which plan you are on and what you are being charged for, log into your account at app.fastmail.com and check the billing section.

FASTMAIL* Charge (What It Is + Is It Legit?)

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