GTB* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "GTB*" charge is from Guaranty Trust Bank Nigeria. Guaranty Trust Bank Nigeria fee.
Guaranty Trust Bank Nigeria
Guaranty Trust Bank Nigeria fee.
Category
Banking
Avg. Charge
Variable
Country
NG
Billing Cycle
One-time
Cancel At
gtbank.com/help-centre/contact-us
Support
+234-700-482-6000
Why does this charge appear?
Guaranty Trust Bank Nigeria uses the abbreviated descriptor GTB* on bank statements because the bank's internal billing and transaction processing systems identify the institution by its widely recognized shorthand, GTB, which is the name the bank operates under across Nigeria and its international markets. The asterisk following GTB is a standard formatting convention used by card networks and payment processors to separate the merchant identifier from any additional transaction reference information, such as a branch code or service type. If you have an account with Guaranty Trust Bank Nigeria or have made a payment through one of their services, the GTB* descriptor is the expected way this institution will appear on your statement.
What should you do?
Identify the GTB* charge
Review your bank statement closely and note the exact amount and date of the GTB* charge. This charge is associated with Guaranty Trust Bank Nigeria and is generally a legitimate banking fee, so check if you have an active account, loan, or service with Guaranty Trust Bank Nigeria that could explain the transaction.
Log in to your GTBank account
Visit gtbank.com and log in to your Guaranty Trust Bank Nigeria online banking portal to review your recent account activity and fee schedule. Cross-reference the GTB* charge on your statement with any fees, service charges, or transactions listed in your GTBank account history to confirm the source.
Contact Guaranty Trust Bank Nigeria directly
If you cannot identify what the GTB* charge is for after reviewing your account, reach out to Guaranty Trust Bank Nigeria through their official Help Centre at gtbank.com/help-centre/contact-us. Provide the charge amount, date, and your account details so a GTBank representative can explain the specific fee or transaction tied to the GTB* billing descriptor.
Manage or cancel the GTBank service
If the GTB* charge is for a Guaranty Trust Bank Nigeria service you no longer want, such as a subscription product, SMS alert service, or account feature, visit gtbank.com/help-centre/contact-us to request cancellation or adjustment. Confirm with GTBank that the service has been discontinued so that future GTB* charges no longer appear on your statement.
Is this charge fraudulent?
No, this is a legitimate charge from Guaranty Trust Bank Nigeria. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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