JET SMART* Charge (What It Is + Is It Legit?)

When JetSMART processes payments for its ultra low-cost flights across Latin America, the transaction is routed through a payment system that truncates and reformats the airline's branding, resulting in "JET SMART*" appearing on your bank statement rather than the full stylized "JetSMART" name. The asterisk in the descriptor is a standard merchant processing separator used by payment gateways to distinguish the core merchant name from any additional transaction identifiers, and the space inserted between "JET" and "SMART" reflects how the payment processor normalizes the company's combined brand name into a more standard alphanumeric format. If you've recently booked a flight with JetSMART operating in Chile, Argentina, Peru, Colombia, or elsewhere in South America, the "JET SMART*" charge on your statement is almost certainly a legitimate fare purchase.

No, this is a legitimate charge from JetSMART. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Frequently Asked Questions